My creative Spining cloud all the time.

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• Apps of cloud crash all the time to gel since the first day after a few minutes of use

  Apps of cloud crash all the time to gel since the first day after a few minutes of use.

  Without the help of Adobe I tried to use the AdobeCreativeCloudCleanerTool.

  In the user guide for AdobeCreativeCloudCleanerTool Adobe says contact us if there are errors in the log after you run this tool and guess what there are errors in the log file, but there is no way to contact the Support from Adobe and to get this other file for them. I've been a customer of creative cloud for months, and use that I got from her was ridiculously low all this lack of reliability. I really miss the days you installed only once a year and maybe fix something and then you were set for a year of cruise with your Adobe products. I am very disappointed, and unless Adobe can help I'll leave Adobe forever because there is no excuse to sell something that does not work and do not provide support at the same time. In a last-ditch attempt to get the resolution and since there is no other way for me to get this log file for Adobe I paste the contents of the log file of the AdobeCreativeCloudCleanerTool here in hope that some support and product engineer will do something about it. Here is the log:

  [Mon May 02 18:39:09 2016] -.

  [Mon May 02 18:39:09 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Mon May 02 18:39:09 2016] -.

  [Mon May 02 18:39:09 2016] Win OS Version: 6.1

  [Mon May 02 18:39:09 2016] The cleaner tool version: 2.0.0.0

  [Mon May 02 18:39:09 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Mon May 02 18:39:09 2016] [AdobeProgramFiles]: C:\Program Files (x 86) \Adobe

  [Mon May 02 18:39:09 2016] [AdobeProgramFiles_x64]: C:\Program Files\Adobe

  [Mon May 02 18:39:09 2016] [AdobeCommon]: C:\Program Files (x 86) \Common Files\Adobe

  [Mon May 02 18:39:09 2016] [AdobeCommon_x64]: C:\Program Files\Common Files\Adobe

  [Mon May 02 18:39:09 2016] [UserRoamingAppData]: C:\Users\username\AppData\Roaming

  [Mon May 02 18:39:09 2016] [UserLocalAppData]: C:\Users\username\AppData\Local

  [Mon May 02 18:39:09 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Mon May 02 18:39:09 2016] [System32Folder]: C:\Windows\system32

  [Mon May 02 18:39:09 2016] [SharedApplicationData]: C:\ProgramData

  [Mon May 02 18:39:12 2016] Language selected: English

  [Mon May 02 18:39:12 2016] View the Adobe end user license agreement

  License agreement

  By using software of Adobe Systems Incorporated or its subsidiaries ("Adobe"); You agree to the following terms and conditions. If you do not agree to these terms and conditions; do not use the software. The terms of an end-user license agreement accompanying a particular software file on the installation or downloading of the software take precedence over the below conditions.

  The export and re-export of software products are controlled by the United States Export Administration Regulations and such Adobe software may not be exported or re-exported to Cuba; The Iran; The Iraq; The Libya; The North Korea; Sudan; or Syria or any country to which the United States embargoes goods. In addition; Software Adobe may not be distributed to persons on the Table of Denial Orders; the list of entities; or the list of specially designated nationals.

  By downloading or using an Adobe software, you are certifying that you are not a national of Cuba; The Iran; The Iraq; The Libya; The North Korea; Sudan; or Syria or any country to which the United States embargoes goods and that you are not a person on the Table of Denial Orders; the list of entities; or the list of specially designated nationals.

  If the software is designed for use with an application (the "Host" Application) software product published by Adobe; Adobe grants you a non-exclusive license to use this software with the host Application only; provided you have a valid license from Adobe for the host Application. Except as described below; This software is allowed to you to the terms and conditions of the Adobe end user license agreement governing your use of the host Application.

  DISCLAIMER OF WARRANTY: YOU AGREE THAT ADOBE HAS MADE NO EXPRESS WARRANTY TO YOU REGARDING THE SOFTWARE AND THAT THE SOFTWARE IS SUPPLIED ' AS WHAT ' WITHOUT WARRANTY OF ANY KIND. ADOBE EXCLUDES ALL WARRANTIES RELATING TO THE SOFTWARE; EXPRESS OR IMPLIED; INCLUDING; WITHOUT LIMITATION; ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; MARKET VALUE; MERCHANTABILITY OR NON-VIOLATION OF THIRD PARTY RIGHTS. Some States or jurisdictions do not allow the exclusion of implied warranties; so the limitations above may not affect you.

  LIMIT OF LIABILITY: IN NO CASE ADOBE WILL BE HELD RESPONSIBLE TO YOU FOR ANY LOSS OF USE; BUSINESS INTERRUPTION; OR PHYSICAL DAMAGE; INDIRECT; SPECIAL; ACCESSORY; ACCESSORIES OR INDIRECT OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF THE CONTRACT ACTION. TORT (INCLUDING NEGLIGENCE); PRODUCT OF STRICT LIABILITY OR OTHERWISE; EVEN IF ADOBE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. Some States or jurisdictions do not allow the exclusion or limitation of incidental or indirect damage; If limitation or exclusion above may not apply to you.

  [Mon May 02 18:39:12 2016] Please enter (y) for Yes or n for no.... > >

  [Mon May 02 18:39:14 2016] Choose one of the following options to clean:

  [Mon May 02 18:39:14 2016] 1 all

  [Mon May 02 18:39:14 2016] 2 adobe Flash Player 10.2

  [Mon May 02 18:39:14 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Mon May 02 18:39:14 2016] 4 creative Cloud 2015 only

  [Mon May 02 18:39:14 2016] 5 creative Cloud 2014 only

  [Mon May 02 18:39:14 2016] 6 creative cloud only

  [Mon May 02 18:39:14 2016] 7 CS6 only

  [Mon May 02 18:39:14 2016] 8 CS5 - CS5.5 - CS6

  [Mon May 02 18:39:14 2016] 9 CS5 - CS5.5

  [Mon May 02 18:39:14 2016] 10. CS3, CS4

  [Mon May 02 18:39:14 2016] 11. Adobe Id credentials

  [Mon May 02 18:39:14 2016] 12. Fix file host

  [Mon May 02 18:39:14 2016] 13. Quit smoking

  [Mon May 02 18:39:14 2016] Choice: >

  [Mon May 02 18:39:55 2016] Selected by the user: all the

  [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Mon May 02 18:39:55 2016] DB does not exist in: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\caps.db

  [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Mon May 02 18:39:55 2016] Orphaned session is deleted: adbeadbeadbeadbeadbeadbeadbeadb

  [Mon May 02 18:39:55 2016]...

  [Mon May 02 18:39:55 2016] Delete entries from the database of the installer

  [Mon May 02 18:39:55 2016] Update status tsInstalled to 0 for the removal of 2 for installation in the ribs_collection_paylaod for adbeadbeadbeadbeadbeadbeadbeadb of the session table

  [Mon May 02 18:39:55 2016] InstallState update

  [Mon May 02 18:39:55 2016] Delete the contents of the product: AdobeColorVideoProfilesCS CS4, Version: 2.0

  [Mon May 02 18:39:56 2016] ATTENTION: Payload with ID: {4F3CE025-D60B-4E6B-8D39-B04CD3769008} has no value InstallDir. Deleting the files from the patch (if applicable) cannot happen.

  [Mon May 02 18:39:56 2016] Removing the features: {4F3CE025-D60B-4E6B-8D39-B04CD3769008} the ribs_payload table and other tables of the payloads Associates

  [Mon May 02 18:39:56 2016] Delete the contents of the product: AdobeColorCommonSetRGB, Version: 2.0

  [Mon May 02 18:39:56 2016] ATTENTION: Payload with ID: {AB8E4534-C573-4CC9-BA6A-76DD14055510} has no value InstallDir. Deleting the files from the patch (if applicable) cannot happen.

  [Mon May 02 18:39:56 2016] Removing the features: {AB8E4534-C573-4CC9-BA6A-76DD14055510} the ribs_payload table and other tables of the payloads Associates

  [Sun May 02 18:39:56 2016] finished the update to installState

  [Mon May 02 18:39:56 2016] Deletion of session: adbeadbeadbeadbeadbeadbeadbeadb of ribs_collection and other associates of tables

  [Mon May 02 18:39:56 2016] Update schema pcd_meta to 2 caps if the previous version is less than 2

  [Mon May 02 18:39:56 2016]...

  [Mon May 02 18:39:56 2016] Entries in the database of the installer have been removed

  [Mon May 02 18:39:56 2016] Sessions folder will be deleted.

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:39:56 2016]

  [Mon May 02 18:39:56 2016]

  [Mon May 02 18:39:56 2016] HD database session is valid

  [Mon May 02 18:39:56 2016] Inside the getHDProductIDsForWorkflow for CC15: 0

  [Mon May 02 18:39:56 2016] Inside the getProductListHD for CC15: 0

  [Mon May 02 18:39:56 2016] Returning from HD DB

  [Mon May 02 18:39:56 2016] List of products installed on this computer

  [Mon May 02 18:39:56 2016] List of products for cleaning:

  [Mon May 02 18:39:56 2016] Please enter the number of the option of the product to remove; Enter (q) to exit... > >

  [Mon May 02 18:40:28 2016] Are you sure you want to clean all the affected products and associated files?

  [Mon May 02 18:40:28 2016] Type (y) to confirm and delete or (n) to quit smoking... > >

  [Mon May 02 18:40:36 2016] Please wait for Adobe Creative Cloud tool cleaner finish...

  [Mon May 02 18:40:36 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\OOBE\PDAPP\pim.db

  [Mon May 02 18:40:37 2016] AdobeApplicationManager (URIHandler) executable not found

  [Sun May 02 18:40:37 2016]: cleaning-up flying over inventories:

  [Mon May 02 18:40:37 2016] Inventory: ' AdobeApplicationManager-1, 0' Type: SelfUpdate, Action: NoDelete

  [Mon May 02 18:40:37 2016] Inventory: 'uninstallts', Type: SIDES, Action: delete

  [Mon May 02 18:40:37 2016] AAMref found: .aamref {AC76BA86-1033-FFFF-7760-0C0F074E4100}

  [Mon May 02 18:40:37 2016] At least one inventory Non-cotes: false, at least an AAMRef: True

  [Mon May 02 18:40:37 2016] Delete the contents of the product: CS5Installer, Version: CS5

  [Mon May 02 18:40:37 2016] Deleting file: C:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Mon May 02 18:40:37 2016] There is no file: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] SAVED LOG FILE: C:\Users\username\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

  [Mon May 02 18:40:37 2016] Adobe Creative Cloud tool in cleaning completed successfully

  [Mon May 02 18:40:37 2016]

  [Mon May 02 18:40:37 2016] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Mon May 02 18:39:55 2016] DB does not exist in: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Mon May 02 18:40:37 2016] -.

  [Mon May 02 18:40:37 2016] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

  [Mon May 02 18:40:37 2016] -.

  Hi Ludovic % 20Vignals,.

  Thanks for sharing of log files, we would like to know the name of the Adobe software that appear in the menu "programs and features" after using the cleaning tool.

  We would also like to know the version of the creative cloud that you try to install.

  This is the tool that you can use to uninstall Cloud Creative: CC help | Uninstall the creative desktop application Cloud.

  You get a message when creative cloud crashes? If so, please let us know of the possible screenshot.

  Waiting for your response.

  Thank you

• Im running ADOBE CC 2015 on an iMac and Illustrator plant all the time when I try to use the save for web. I need to use this feature, all day and am frustrated of all accidents. Help, please.

  Im running ADOBE CC 2015 on an iMac and Illustrator plant all the time when I try to use the save for web. I need to use this feature, all day and am frustrated of all accidents. Help, please.

  Hello

  We have published a 19.0.1 hotfix that resolves this problem in discussion on this topic. Please apply the patch to your creative cloud application. The creative cloud application checks the update once a day, so you may see the update immediately.  If you want to force the check for an update at the beginning please logout and log back into the creative Cloud application.

  Link to 19.0.1 release notes: https://helpx.adobe.com/illustrator/kb/illustrator-cc-2015-crash-bug-fixes-19-0-1.html

  If you continue to see any questions send us an e-mail to [email protected]

  Kind regards

  Ashutosh

  The name of the Illustrator team engineering

• PS CC2015 crashes all the time. Old version not available in the CC Manager?

  I stupidly allowed CC Manager upgrade PS to CC 2015 without thinking about my Google Nik filters or save my old version. They (or something) now plant PS all the time. I went out to Creative Cloud Manager to look at how to download the previous version and guess what! PS version is not available? Are you kidding me? And there is no chat or telephone support today. Really? For the money paid each month? Ouch. I do not consider this good customer service.

  Does anyone know how to recover the old PS?

  Thank you.

  If you check you records, you will find mainly the plugin files still exist. PS does not remove the stuff you put into the program files. Regarding the relocation of 2014, you can, it is quite difficult to find. You must click a button to install (poor design) to get the choice.

  

• Illustrator CC 2014 plant all the time after the installation of the Yosemite 10.10 - why?

  Hello

  as stated above my AI blocks all the time.

  I work with creative cloud and latest OSX (Yosemite 10.10). A few days ago, I spoke with a member of the Adobe creative team, but all recommended was to install a new full Admin on my MacBook Pro. That would take me almost two days to install and configure all the stuff from scratch.

  
  

  Illustrator crashes when ...

  
  

  1. I opened a file have InDesign to edit it. The splash screen loads but then that seems

  

  • It's German, but you know what he says: "unexpected failure - ignore / retry / send to apple" If you click on "Send to apple" it loks like this:

  

  I sent a thousand times to Apple, but have not yet heard anything.

  1. I've opened THE regular from the dock
  2. splash screen appears
  3. everything goes well until you click on anything (for example, CMD + N)
  4. then it crashes immediately

  What I have done

  • Reinstall the AI
  • Reinstall the entire suite
  • cleaned all records belonging to Adobe
  • start in safe mode

  Thanks for reading all this.

  I hope someone has an idea of what I can do.

  Wisdom of the crowd - here go us.

  Best,

  Janina

  You have the Java for OSX 2014-001 installed Apple?

• Hello, now that I am back to my annual plan with payment each month creative programs cloud, made the payment came the confirmation, however downloading the programs are always identified as a test version, update this information

  Hello, now that I am back to my annual plan with payment each month creative programs cloud, made the payment came the confirmation, however downloading the programs are always identified as a test version, update this information?

  allow 1 day working pst for your payment to process.

  After this time, if there is still a problem, Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

• I am currently creative Member Cloud using the Plan of photography (paid annually).  I would like to take advantage of the upgrade promotion to the full level for $29.99.  Can I take advantage of the promo before it expires may 29?

  I am currently creative Member Cloud using the Plan of photography (paid annually).  I would like to take advantage of the upgrade promotion to the full level for $29.99.  Can I take advantage of the promo before it expires may 29?

  Contact Adobe Support by chat or phone to see what can be done...

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

  Phone support | Orders, returns, exchanges

  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

• Control within the first screen takes the whole monitor all the time

  At first it happened from time to time and now it happens all the time.

  I have two monitors and when I'm not working in first Pro CC image what ever is on screen in the PP I'm working currently on will take succession the entire screen 1... Monitor 2 is fine and is never the image.

  This happens only when I'm not working directly. So if I switch screens or just take a few minutes break from PP I will come back and the entire screen will be the last image I had on the monitor in PP I was working on. Never another image.

  When I click a few times on both monitor and / or come and go with my mouse between the two monitors and click on it will return to the screen of PP work and I can then work for a bit.

  I noticed it doing when auto save a few times, but that might just be a coincidence.

  This happens only on PP and no other program CC or any other software I've ever used besides... Premiere Pro only

  And he would do with Premiere Pro 5 as well until I'm Cloud

  Ideas?

  Thank you!

  Uncheck the monitor 1

  Check the screen 2.

• 5 lightrrom crashes all the time

  My 5 Lightroom (Adobe Cloud) 'crash' all the time, with windows telling me there was a problem and I have to close the program. I can't work more than five minutes at a time! Can someone help, please? Thank you!

  This could help. Problem solved.

  I had the same problem but not as bad as you.

  good luck with it

• I have iphone5s and my contact id does not work, all the time he show faild Setup touch id please help?

  I have iphone5s and my contact id does not work, all the time he show faild Setup touch id please help?

  Hi yjain51,

  I understand you had some problems recently with getting Touch ID to work reliably on your iPhone 5s. I know that it is a feature of great security for your iPhone, so I'm happy to help you.

  When you use Touch ID, make sure that your hands are free of any dirt or moisture so that fingerprints can be read clearly. This article explains further:

  Use the ID Touch on iPhone and iPad - Apple Support

  Thank you for using communities Support from Apple. See you soon!

• The fan runs all the time because xinetd running more than 80% all the time.  Someone else has the same problem?

  xinetd is running at 83% or more 24 x 7 devours battery in 2 hours or less and making the fan run all the time.  I am connected to a bug report, and it turns out that it was a duplicate because someone else had the same problem.  However, I have no access to the other bug report or find anything either in the discussion forums or online.  Anyone experience this problem?

  Hello gorgonzola1111,

  I doubt that someone else has this problem because xinetd does not part of macOS. Have you installed it from a package of "ports" 3rd party?

• Error all the time

  The following error keeps showing all the time. Unable to find a motive. Any idea on what this means and how I can solve it?

  "pteiddialogdaemon quit unexpectedly.

  is there a reason you are stay on 10.11.5 and not do the 10.11.6 and subsequent updated?

  otherwise I suggest you backup with Time Machine and see if the updates to the OS and iTunes fix this.

• 6 64GB iPhone - restart all the time

  Hello

  Since yesterday my 6 64 GB Iphone restarts all the time.

  There are apple journal on the screen, then screen is black and once again apple appears.

  I can't stop it, I can't go to the deskop. Nothing. Mobile phone doesn't help.

  What will happen? Please notify.

  I've read a few articles that the iPhone 6 have such problems because of the memory of TLC.

  My cell phone is 15 months old, still on warranty. I will send a formal complaint to Apple?

  Thanks in advance for any advice.

  Martin

  MY phone which does too! is it not so boring! I have an iPhone running iOS 10.0 6. Help, please

• MacBook runs very slowly, Rainbow pinwheel all the time

  A few weeks ago my Safari began to act and to quit almost immediately when I opened it, I so reset my laptop full and cleaned then reinstalled the latest OS X. It worked after that and I can open and use it, but now I started to do the rainbow reel almost everytime I try to do anything, even typing the reel has revealed about 30 times.

  In order to clarify the roulette is shown all the time even outside of Safari, when I click, I type, when I open applications, etc..

  Use the etrecheck to etrecheck.com and to see which are running on your Mac.

• Now, Firefox crashes only all the time

  Firefox has slowed to a crawl... taken advice on the support page to delete and rename the file "places.sqlite" in Manager files in Firefox. Now Firefox only crashes all the time. guess my decision to go back to the Explorer was made for me... can not solve the new versions of FIrefox crashes, slowness, errors... now only breaks down and the "places.sqlite. old"file I saved is gone now, so cannot yet go back to it...

  Firefox does not work at all... ?

  Sorry to hear about the accident. If you get the Mozilla Crash Reporter form, your Firefox could have registered some data that would help to find the cause of the problem. You can submit these data to Mozilla and share with the volunteers of the forum to see if it points to the solution. Please check the support article "Firefox blocks - ask for help" to get the procedure to get these crash report IDs since the topic: block the page and then after the most recent here.

  Note: If Firefox is not stable enough to use the subject: page crashes, the article also describes how to check for submitted crash IDs disk report.

  Also, and/or at the same time, could test you mode without failure of Firefox? Which temporarily disables extensions, hardware acceleration, and a few more advanced features of Firefox that could make it more prone to crashing on some systems.

  Does not work if Firefox: Hold down the SHIFT key when you start Firefox.

  If Firefox is running: You can restart Firefox in Mode safe mode using either:

  • button "3-bar" menu > "?" button > restart with disabled modules
  • Help menu > restart with disabled modules

  and OK reboot.

  Two scenarios: A small dialog box should appear. Click on 'Start mode safe' (not update).

  Any less crashy?