My creative suite does not refresh and it just says: 'contact support '.

Similar Questions

• My box of Adobe Creative Suite does not, why?

  My box of Adobe Creative Suite does not, why?

  When you ask a question you will need to provide some basic information

  -Forum quick start https://forums.adobe.com/docs/DOC-5601

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Using a full account of computer administrator with read/write permission?

  What version and what is the exact error message?

• Creative cloud does not open and won't uninstall?

  My creative cloud does not open and I tried to uninstall and it said its opening until its unable to uninstall. Help!

  Please specify the error message you get when uninstalling.

  You can use the Adobe cleaning tool: use the cleaning tool cloud creative to solve installation problems

• Creative cloud does not start and I can't re - install

  I had problems with creative cloud, it does not start and I can't uninstall it because a prompt appears telling me I can't uninstall it because the programs use. I really need to get the latest update for Illustrator, because it also crashes without reason.

  Help

  Hi tsumera,

  Try to uninstall the application office creative cloud through the cleaning tool

  • Uninstall the https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html CC Adobe desktop application

  If that doesn't help, please try the following steps to completely uninstall the creative cloud.

  Remove the OOBE and AAMUpdater folders.

  Mac OS:

  1 leave the creative Cloud Desktop application

  2 force quit Adobe all processes in the activity monitor (for example, CC, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)

  3. navigate to \User\\Library\Application Support\Adobe *.

  And/Library/Application Support / Adobe *.

  To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.

  4. search and delete the files AAMUpdater and OOBE

  5 / Library/Application Support/Adobe (rename Adobe Application Manager and Adobe of joint office)

  6. go > utilities > (rename Adobe Application Manager and creative cloud)

  7 re - download creative-cloud

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Windows:

  1. Exit creative Cloud Desktop
  2. Force quit Adobe all processes from the Task Manager (e.g. cc, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)
  3. Go to \Users\AppData\Local\Adobe\

  And C:\Program Files (x 86) \Common Files\Adobe

  C:\ProgramData\Adobe

  1. To view the AppData folder and program hidden data, see files, folders, file name extensions. Windows XP, Vista, Windows 7.
  2. Find and delete the files AAMUpdate and OOBE
  3. Download creative-cloud

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

• Adobe creative suite does not connect to the adobe Server

  purcsed and downloaded to creative suite of internet for $9.95 a month. He worked for two days and now when I click the icon, it says that it is impossible to connect to the adobe servers. My internet works fine except for that. any suggestions

  See response 1 in cannot download the fuse test CC version found it does not go beyond 0% need suggestions!

• Serial number for Adobe Acrobat 9 Pro (bought with the Creative Suite) does not not to reinstall

  Hello, after a disk crash internal, I need to reinstall Adobe Acrobat 9 Pro, which I bought with Adobe Creative Suite, but the Creative Suite serial number does not work for Acrobat. I called customer service and they told me to ask here. Thank you for your help.

  Hi lubam50531506,

  See this KB document for the solution https://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html.

  I would like to know if it works.

  Kind regards

  Nicos

• Creative cloud does not, refresh can not stop the update, can't do anything

  

  Stuck like this for days. Cannot click on anything. (X) does not work.

  Hi Jacek,

  Please contact the customer service.

  Kind regards
  Rahul

• "I get a message when troubleshooting my message" printer does not "on my screen, it says"contact the network administrator. What does that mean?

  I think that the port of my computer does not accept my printer

  Hello

  (1) what is the brand and the model number of your printer? In addition, how the printer is connected to your computer?

  (2) is on a network or locally connected?

  (3) what operating system is installed on the computer?

  (4) when this printer worked very well for the last time?

  (5) where to get you the message printer does not, it is while printing a document or by pressing any button on the printer?

  Let us perform the following troubleshooting methods and check that it helps to resolve the issue.
  Note: The following troubleshooting applies for the Windows 7 operating system.

  Method 1: Run the printer Troubleshooter
  Name, make sure that your printer is turned on and connected to your Windows computer according to the manufacturer's instructions. Then, try the printer troubleshooter, which will attempt to diagnose and solve your problem automatically.
  For more information, see the article below:
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Method 2: Restart the Print Spooler Service
  You must be logged on as administrator to perform these steps.
  a. open administrative tools by clicking the Start button, then Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
  b. double-click on Services. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  c. right-click on the print spooler service and then click Properties.
  d. on the general tab, next to startup type, make sure that automatic is selected.
  e. If the service is not already running, under Service status, click Start and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  Method 3: Configure the driver to correct the printer port
  On the tab "Ports" of the "Printer properties" window, select the port for the printer driver.
  a. from the Windows desktop, open the printer properties window.
  b. click the Ports tab.
  c. below "Printing on the following ports" section, select the port to which your printer is connected.
  Example: In this example, the printer is connected to the "USB001 virtual printer Port.
  d. click on 'Apply' to validate the changes.

  e. click the general tab and then click on 'Print Page of Test' to confirm that the changes fixed the problem.

  You can also check out the links for more information.

  Printer in Windows problems: http://windows.microsoft.com/en-US/windows/help/printer-problems-in-windows

  I hope this helps.

• Mail application does not display photos - it just says: photos, but the text does not appear, how to correct?

  Separated from this thread.

  My operating system is windows 8.1 - when using the mail application the photos appear not - it just says: photos, but the text appears. Photos open in Outlook. Can you help me?

  John

  Hi John,.

  You might face this problem when the mail application is damaged or if it has a license problem. I suggest you to run the utility troubleshooting App from the link below. Click on the resolution of the problems of the App and run it. Check the question, if you are still having the same problem as you can follow the other steps in the link below and check if it helps.

  Solve problems with a soft

  http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

  Let us know the status of the issue.

• Creative cloud does not load and lightroom develop module disabled

  Contacted adobe support, one of their guys tech took control of my computer to one hour thenended session. The problem is not fixed.

  That "sounds" like your software is not 'see' your activation

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• Add the Manager does not load in FF11 - just says "Loading" for hours

  With the help of FF11 on Win 7, the add-in Manager simply says loading forever. I'm unable to access my own addons to activate / deactivate them as appropriateI have tried:
  (1) by clicking Extensions, Plugins, appearance, then return to add on
  (2) starting in safe mode and reset the preferences of the user
  (3) the site of the addon is in place and working and I can add new addons by accessing the address directly from my browser
  (4) to uninstall and reinstall firefox

  Any suggestions greatly appreciated. According to me, it was a problem on FF6, but I have not seen people having trouble with FF11

  Thank you

  I have fixed it - supported preferences with MozBackup (Favorites and passwords only), uninstalled firefox, reinstalled firefox and then restored my backup. I had to reinstall my extensions separately. Looks like my extensions in APPDATA has been corrupted (or something!)

• My download is not finished and is just saying to try again later. The only number that is associated with is 26 which is not listed with error codes.

  He also says that the download appears to be damaged.

  It has since been resolved. I have updated the application Cloud Creative together and then tried again and succeeded. The message says that the download seems to be corrupted to please try again in a few minutes.

• Creative cloud does not and cannot download applications

  All of a sudden my creative cloud does not open and does not display the applications I want to download. Please notify

  In addition my Adobe Acrobat Pro no longer opens and therefore cannot open one of my pdf. Do not understand how this happened.

  White screen
  https://forums.Adobe.com/thread/1249756

  Does not open App | Wheels of progress turn continuously
  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html

• I got a notification of update for adobe CC but it does not work and now the Office does not

  I got a notification of update for adobe CC but it does not work and now the Office does not

  I actually just finished with support on a cat and it was corrected. Thank you.

• CC does not refresh on my Win7 machine. I tried several times and it closes after update download and try to install. Downloaed new application from Adobe, downloaded, tried to install it and received the error 50. Help!

  CC does not refresh on my Win7 machine. I tried several times and it closes after update download and try to install. Downloaded new application from Adobe, downloaded and tried to install received error 50. Help!

  Hello

  as strange as it may seem I'm afraid it is a challenge for Creative tool Adobe cleaning of cloud.

  Sometimes - for some reason-CC "unwilling" work. In this case you should CC completely remove and reinstall by using Adobe Creative cloud cleaning tool. (A try to uninstall by own resources is not enough!)

  I quote:... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3 - CS6) applications. The tool removes the records facility for preliminary facilities of Cloud applications or Creative Suite creative. It does not affect existing installations of earlier versions of Creative Suite or creative Cloud applications.

  Please use: l http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.htm and follow the prescribed sequence of operations

  Sometimes, the "opm.db" file is the culprit. In this case, you must remove it.

  If necessary and for questions and so "open" Please use the cat, plus I had the best experiences.

  Hans-Günter