My desktop under Vista Home Premium does not connect to the internet.

I have an Acer Aspire X 1200 desktop equipped with a NVIDIA NForce network controller. About 1 week ago I was browsing the internet, Norton anti-virus popped up and told me to renew my subscription. Now, I've never had Norton on my computer and when you click Remind Me later, my internet crashed. Now the whenever I plug my ethernet cable in the box, it connects to my router Motorola 5BS101 surfboard, but it does not connect to the Internet. I am running Windows Vista Home Premium. I tried to run malware programs remover, thinking it was a malware, nothing done. I tried to run to remove virus and nothing. I tried to change the IP address to my my laptop was broadcasting, because the internet runs on it, but no results. When using the command prompt to find out what the problem is, it says the active IP routing: routing WINS unactivated: No. looking at the stats of network adapters, it says active DHCP: No. address IPv6 local link: fe80::15f9:58e2:c2d8:66e7 10%
Autoconfiguration IPv4: 169.254.102.231. Also using ipconfig / renew, said the message DHCP is not enabled.

Are you sure you never had a Norton trial subscription on your computer?

Norton will do strange things.

http://www.Symantec.com/Norton/support/kb/web_view.jsp?wv_type=public_web&docURL=20080710133834EN

Try to use the Norton removal tool.

The computer you are using now if you have an Internet connection with the other > download / save > copy to Flash Drive > transfer / install it and launch it on the other computer.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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