My downloaded Incredimail games game will not work

I tried evrything even contacted company and fact that they sugested, but still not good

Hi Carefactor,
Welcome to Microsoft Windows Forums!

·         What game did you download?

·         Do you receive an error message?

·         You have downloaded the game in Administrator account?

1. try running the game in Administrator account and let us know the answer.

2. create a new user profile (for testing) and see if you are able to download.

Steps to create a new user account

1. open user accounts by clicking the Start button, click Control Panel, click user accounts and family safety (or by clicking on user accounts, if you are connected to a network domain), and then clicking user accounts.

2. click on Manage another account.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

3. click on create a new account.

4 type the name that you want to assign to the user account, click an account type, and then click create an account.

Try this and let us know the answer.

Thank you and best regards,

Bindu S - MICROSOFT SUPPORT
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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