my hard drive was missing. now cannot get sign.
As I said. My hard drive has been deleted somehow. Now I can't access my computer compaq mini CQ10-400. The diagnosis was unsuccessful, as I am unable to do a hard drive test. It stalls on19%. Does anyone have ideas before you contact hp. My warranty has expired 1 month ago. Your help will be very appreciated.
Thank you very much
Marc
Hi Marc,
It is a very simple process to replace the hard drive yourself and this will reduce significantly the cost - see the short guide below.
The player at the link below is an example of one that would be perfect for your laptop.
The procedure to replace the hard drive is detailed on Page 41 of your & Maintenance Guide.
Once this is done, simply use your recovery media to reinstall the operating system on the new drive.
If you do not have your recovery media, try the link below to see if you can order a replacement.
http://support.HP.com/us-en/document/c00810334
If you have a problem with this link, order them directly from HP - if you need the recovery USB Kit, remember to specify it.
If you live in the United States, contact HP here.
If you are in another part of the world, begin here.
Kind regards
DP - K
Tags: Notebooks
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