Similar Questions

• CC 2014 Illustrator will not open, gets stuck on the loading page

  My CC 2014 trial Illustrator will not open.

  He gets stck on the next page to load...

  

  I restarted my computer, out of the creative cloud, done all the updates, but still no progress.

  Suggestions for re - starting my illustrator would be more than welcome!

  Thank you

  Problem solved by session connect. Thanks a lot WENDY for the logon session. I appreciate really.

  The reason was "Duplicate fonts" that have been installed on the machine and fix policies duplicated using the application book fonts from MAC OS solved the problem.

  Kind regards

  Rambour

• Captivate 5 program will not open... just three buttons see the

  Hi people

  Trying to open captivate 5 all I get is the screen of welcome and as soon as I try to go any further I just get the three buttons showing (red, orange, green).  Everything is completely transparent.

  Any ideas?

  Thanks in advance.

  Hi Lilybiri

  I finally managed to find a working solution which included go me through the following process to reset my preferences to Captivate, as there is obviously a corrupt.  I had to:

  Go to my preferences via (users/user/Library/preferences/adobe captivate 5 (whatever version) and delete this folder "Préférences".)

  When I restarted the program we discovered the folder wasn't there and recreated a new and hey presto the program started normally.  However, all my preferences were gone... included one of my installations more common and useful to be able to 'recent' because it hides, and all my other profiles have been deleted when you re-create the folder "Preferences".

  I hope this helps someone else who suffers from a similar problem.

  Kind regards

• I just downloaded CC but the two PS and Lightroom will not open when I click on open. using Windows 7 any ideas

  I just downloaded CC but the two PS and Lightroom will not open when I click on open. using Windows 7 any ideas

  Please contact support:

  Contact the customer service

  Concerning

  Megha Rawat

• PS3 will not open it just turns

  Adobe creative suite 3 design premium for windows. Will not open at all it just spins and spins.

  
  

  • Windows 7
  • I have 2 computers connected with a switch box.
  • I have 2 monitors
  • 1 single keyboard and mouse

  
  

  I have "repaired" PS and also "uninstalled completely' and"reinstalled"and"rebooted"and it will not always be open on computers." "  I reciently purchased a new samsung curved moniter.  Could there be a conflict?  I read something on a required dll. 

  
  

  Help.

  
  

  I think that he has ceased to work with the installation of the new monitor.
  

  Photoshop can get real messed up when preference files become corrupt.  Won't start not, it's a.  Photoshop preferences becomes corrupted is a common problem Adobe programmed into a device starts to reset these and a shortcut to trigger the start function.

  These preferences can survive uninstalling and reinstalling the software Adobe

  On your Windows 7 Photoshop system down and turns do not use control panel option applet tab settings folder view to show hidden files and folders not hide them. Once you do that use the windows explored folder see if you can fine a folder like "C:\Users\Your user ID\AppData\Roaming\Adobe\Adobe Photoshop CS3"

  If you can find this file rename it to "C:\Users\Your user ID\AppData\Roaming\Adobe\Adobe Photoshop CS3xx.

  Then restart Photoshop...

• just updated to Windows 10, Photoshop cc 2015 will not open.the message says MSVCP110.dll missing

  I have just updated to Windows 10, Photoshop cc 2015 will not open.the message says MSVCP110.dll missing

  Just fixed this problem for me:

  Open the file/Program files (x 86).

  Search: vcredist_x64.exe

  3 results popped up for me. I ran all three and it fixed the problem for me. Hope this works for you as well.

• just paid for photo shop, items online and it will not open after I installed

  just paid for photo shop elements and it will not open after installation

  CC applications close immediately after the launch

• I have 12 items. I just downloaded the most recent update. It will not open the RAW files from my Panasonic TZ70?

  I have 12 items. I just downloaded the most recent update. It will not open the RAW files from my Panasonic TZ70?

  See the faq for the compatibility of ACR:

  FAQ: Photoshop Elements will work with my camera, or why does not open my raw files?

  Your camera would need ACR version 9 which is not supported by 12 elements.

  You can:

  -upgrade to 13 items, with updates of version 13.1.1

  - or use the free DNGconverter mentionned in the links at the bottom of this faq. You'll be able set of entire folders to convert your raw files to DNG PSE12 can read and modify.

• Just downloaded LR 2015 compared to the creative clouds and when I click to run it blinks in and out and will not open. I have a macbook pro 13 "retina

  Just downloaded LR 2015 compared to the creative clouds and when I click to run it blinks in and out and will not open. I have a macbook pro 13 "retina

  Hi Frank,.

  You can follow the article: connect, disconnect you and | Creative desktop application Cloud disconnect and reconnect back to creative cloud and try to launch your Lightroom 2015 application.

  Let us know if it works or not.

  Thank you

  Yann Arora

• I just bought a Canon 7 d Mk2 but raw files will not open in Cs5 and Adobe Camera Raw 8.7 downloads will not install. What can I do?

  I just bought a Canon 7 d Mk2 but raw files will not open in Cs5 and Adobe Camera Raw 8.7 downloads will not install. What can I do?

  CS5 cannot go higher than 6.7. If your device requires a more recent version, download the free Adobe dng converter. You convert your RAW to DNG, which can then be processed 6.7 in camera raw.

• I just restored my HD Mac from a time machine backup and PS 4 will not open. I get an error code 150:30. No idea what I need to do?

  I just restored my HD Mac from a time machine backup and PS 4 will not open. I get an error code 150:30. No idea what I need to do?

  Most likely your Photoshop installation was damaged by the restoration. Re-installing Photoshop CS4. You can find the latest version that has been published here: products CS4 download

  Benjamin

• I have a canon 70 d and just bought 12 elements. It will not open a file raw for me. I've been advised to download the latest version of camera raw, I did, and he always says that my camera is not supported. I really need to open my raw files. Peut

  I have a canon 70 d and just bought 12 elements. It will not open a file raw for me. I've been advised to download the latest version of camera raw, I did, and he always says that my camera is not supported. I really need to open my raw files. Can someone help me.

  Which version of the Camera Raw plugin do you have now?  Use the help / about Plug-ins / Camera Raw in the PSE to see Editor.

  Also this operating system you have, XP, Vista, or something more recent?

• I just formatted my laptop and my internet will not open.why?

  I get new windows desktop (7) and format my laptop but now it will not open internet... What can I do now?

  Hi Mohgamedhat,

  Thanks for posting in the Microsoft Community.

  Based on the information provided, it seems that you are unable to connect to the internet after you reformat the laptop.

  It would be useful that you can answer these questions to help you further.

  1. What is the brand and model of the system?

  2. you receive error messages when you connect to the internet?

  3 do you mean Office 2007 when you say desktop (7)?

  We can refer to computer manufacturer's website to update the latest version of the network card drivers and check if it helps. You can download the latest version of the drivers using another system that has the connection. Copy it to a USB key. Use it to install the drivers on your computer.

  If you have the CD of drivers from the manufacturer (network card), \device computer, then use the same install the drivers.

  For more information, see the article:

  Update drivers: recommended links

  Hope this information helps.

  If you need further assistance, please answer and we will be happy to help you.

• Updated FireFox, restarted and now it will not open the browser, even if the icon does not appear in my taskbar. Was fine until the update last night. Win8.1 running

  When I move the mouse over the icon in the taskbar that appears after that I have I dbl-clicked on the icon on the desktop, you can see a miniature version of the browser open as usual, unfortunately, the browser will not open upward on the desktop. I've deleted and reinstalled several times. It has worked very well until I did the update last night.

  Machine features:
  8.1 to win
  16 GB of RAM
  3 video concerts
  Processor AMD FX-6200 6 3.80 Ghz
  64 bit

  Sometimes, a window is "off the screen" somehow. Often, you can force it to appear on the screen by right clicking on the thumbnail image just above the taskbar and choose expand. Does it work?

  A possible cause for this is that the file that stores the positions and sizes of window is corrupt.

  #1 method: If you can get a zoomed window:

  Open the settings folder (AKA Firefox profile) current Firefox help

  • button "3-bar" menu > "?" button > troubleshooting information
  • (menu bar) Help > troubleshooting information
  • type or paste everything: in the address bar and press Enter

  In the first table of the page, click on the view file"" button. This should launch a new window that lists the various files and folders in Windows Explorer.

  Leave this window open, switch back to Firefox and output, either:

  • "3-bar" menu button > button "power".
  • (menu bar) File > Exit

  Pause while Firefox finishing its cleanup, then rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename this to localstore.old.

  Launch Firefox back up again. Windows normally appear again?

  #2 method: If you can not get a Firefox window for all:

  Close Firefox by right clicking the icon in the taskbar > close all windows.

  Using the Run dialog box (windows key + R) or the search for the start bar menu (or perhaps 8.x for Windows search of charms bar bar?) type or paste the following and press ENTER to drill down to the profiles folder:

  %APPDATA%\Mozilla\Firefox\Profiles
  

  Here you can see a folder - in this case, double-click that - or more than one case - in this case, double-click on in what looks like the most recently updated.

  Scroll down and rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename this to localstore.old.

  Launch Firefox back up again. Windows normally appear again?

• Firefox does not. Have done all troubleshooting but still does not. It will not open again now. Help please.

  After all the troubleshooting suggestions and also uninstall and reinstall Firefox, it won't always work. First it fades and a "does not" review appeared on the letterhead, with the pointer regarding the timer but nothing did. He was recently working fine for ages and I have not added anything, or deleted, so does not understand why he should stop suddenly work.
  I followed all the troubleshooting tips and disabled the plug ins, also removed a lot of the add - ons, did not always work. Then I uninstalled and re-installed.
  Now, it will still not open. A window pops up saying: he's fallen down and giving me the opportunity to re - start or leave. If I click on start, it only re - start.
  I even started it in SafeMode but which will not open either, it opens for about a minute then just closes.
  Please help, I really want to use any other search engine.

  If you have submitted reports of incidents, so thanks for posting the ID of one or more reports of recent incidents that have a prefix 'bp ':

  • BP-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

  You can find the ID of the status of recent reports of error on the page "help > troubleshooting information" (topic: support).

  • Click on the "All incident reports" button on this page to open the Subject: hangs page and see all incident reports.

  If necessary, you can open on: pages through the address bar.

  See:

  • http://KB.mozillazine.org/Mozilla_Crash_Reporter
  • https://support.Mozilla.org/KB/Mozilla+Crash+Reporter

  If you cannot open Firefox, see:

  • http://KB.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
  • http://KB.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
  • https://developer.Mozilla.org/How_to_get_a_stacktrace_for_a_bug_report