I just formatted my laptop and my internet will not open.why?

I get new windows desktop (7) and format my laptop but now it will not open internet... What can I do now?

Hi Mohgamedhat,

Thanks for posting in the Microsoft Community.

Based on the information provided, it seems that you are unable to connect to the internet after you reformat the laptop.

It would be useful that you can answer these questions to help you further.

1. What is the brand and model of the system?

2. you receive error messages when you connect to the internet?

3 do you mean Office 2007 when you say desktop (7)?

We can refer to computer manufacturer's website to update the latest version of the network card drivers and check if it helps. You can download the latest version of the drivers using another system that has the connection. Copy it to a USB key. Use it to install the drivers on your computer.

If you have the CD of drivers from the manufacturer (network card), \device computer, then use the same install the drivers.

For more information, see the article:

Update drivers: recommended links

Hope this information helps.

If you need further assistance, please answer and we will be happy to help you.

Tags: Windows

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