my HP Compaq 8510p said its pluged in but no load. the battery is only around the age of four months

last week when I got home and plug my laptop says that it is pluged but do not load. I've done everything I can think of to fix this, but so far nothing works for me. Now I only have 2% battery left and I must be mobile. Could someone help me please?

Hi Daniel,.

You can follow these steps and check if it helps:

1. turn off your laptop, unplug all wires and remove the battery.

2. press the power button for 30 seconds.

3. then replace the battery and connections.

4. start Notepad and see if the battery may charge now.

If the problem persists, the battery may be damaged. To resolve this issue, contact your computer manufacturer. If you purchased the battery separately from the computer, contact the manufacturer of the battery.

http://Windows.Microsoft.com/en-us/Windows7/solutions-to-common-battery-problems

 

http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c00259897

 

Hope that this helps, please let us know if you need additional assistance.

Tags: Windows

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