My HP Director file suddenly stopped from appearing on the screen when you click on it. Why?.

I have a hp psc 2410 photosmart all-in-one.  I am running Windows XP SP3 on Firefox.  In the last week, I could shoot is no longer my HP Director program.  I did not any changes to the computer or the printer at this time.  The printer itself works fine. HP Director file > Hpqdirec.exe< still="" exists="" in="" my="" program="" file="" directory. ="" i="" have="" tried="" clicking="" on="" that="" icon="" &="" then="" clicking="" open. ="" nothing="" happens.why? ="" and="" how="" do="" i="" get="" that="" file="" working="" again. ="">

Hello Augie24,

This question seems to surface on XP when updating for MS IE 7 or IE 8 MS. Even if you use Firefox, here are some steps you can take to solve the problem:

http://support.HP.com/us-en/document/c00802504

Tags: HP Printers

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