My impression is the COPY mode... How can I change the PRINT mode?

Hello

My name is Jerri Walker... I am the wife of Robert.  I seem to have problems with our printer.  I added as our printer default and even put a new cartridge in there but when I press the button print, it shows that the printer is copying does not print the document.  I tried several times to print, and it's not just print anything.  The document I am trying to print is WordPad so I tried to move to the notebook, but it does not, either.

I am really frustrated at this point.  I tried to turn on my computer AND the printer and that does not work, I tried several other procedures but nothing works.

Help, please!  Any suggestions?

Thank you very much.

JERRI WALKER

Hi Jerri Walker,

1. what other troubleshooting steps have you tried?
2. What is the brand and model of the printer?

Step 1: Try to perform automatic Troubleshooting Services and check out what he has to say.
Reference: http://support.microsoft.com/gp/printing_problems

Step 2: To restart the print spooler service.

You must be logged on as administrator to perform these steps.

a. open administrative tools by clicking the Start button, thenControl Panel. In the search box, type Administrative Tools, and then clickAdministrative Tools.
b. double-click on Services. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
c. right-click on the print spooler service and then click Properties.
d. under the tab general , next to Startup type, make sure thatAutomatic is selected.
e. If the service is not already running, under Service status, clickStartand then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

Step 3: If the problem started recently, then you try to run the system restore.
Reference: http://support.microsoft.com/kb/306084

Resources for the resolution of the printer in Windows XP problems
http://support.Microsoft.com/kb/308028

Thanks and greetings
Umesh P - Microsoft technical support.

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Tags: Windows

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