My iPhone 6 won't open my mail app.

My six iPhone + does not open my mail app. When I click the icon, it seems that it will open and then it crashes immediately. I deleted my email accounts, mises put to update to iOs 9.2, did a reset and still nothing. Does anyone else have this problem?

Hi nicole82882,

I can understand how inconvenient it can be if the mail app does not work for you, and I'd be happy to help you with this problem. First, let's try by force to restart your iPhone with the steps below:

  • Press and hold the sleep/wake and Home button at the same time for 10 seconds, or until the Apple logo appears.

Once you have force restarted your iPhone, try to check if the mail app always crashes. If it still crashes, you may need to reset your iPhone to factory settings. This guide written by Apple should help you with the whole process:

How to clear your iOS device and then set up as a new device or restore from backups - Apple Support

If you have any other questions or need help feel free to ask

Tags: iPhone

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