My laptop can not download and open online pdf files

Hello

My computer (WINDOWS 7 ULTIMATE {32 Bit}) done an update on February 27, now I can't open or download files special PDF Online.

I tried to run the system restore point, but it does give me a DATE option that I want to restore.

He gave me this option date March 3, 2015 only.

Help, please!

Hello
Thanks for posting your questions about Microsoft Community.
To help you better could you please clarify a number of things like:
1. you try to download a .pdf file as an attachment to an email or a Web site hyperlink?
2. What is the default browser installed on the computer?
3. what actually happens when you try to download\open a pdf file?
4. What is the management software pdf documents by default (such as Adobe reader or NitroPDF) installed on the machine?

 
However, assuming you are using Acrobat or Adobe Reader on a system that includes a browser, you configure automatically the browser to open PDF files in the browser window. Acrobat and Adobe Reader install the ActiveX plugin files allow you to use Internet Explorer or AOL to open PDF files.
 
If an application is installed, but do not open the PDF files in the browser window, then work through the following steps to configure the browser:
To open PDF files in a browser window, the ActiveX folder should contain the following files: AcroPDF.dll, AcroIEHelper.dll and pdfshell.dll.
 
ActiveX controls must be in: program files Files\Adobe\Acrobat\ActiveX
If one of these files is missing, then repair Acrobat or Adobe Reader by choosing Help > repair Acrobat Installation or reinstall the application.
 
Make sure that you use a version of your web browser, Acrobat and Adobe Reader supports, such as Internet Explorer. Supported for Adobe Acrobat 8, Adobe Reader 8 browsers are Internet Explorer 6.0, 6.0 SP1, Internet Explorer 7.0, Firefox 1.5 or later, Mozilla 1.7 and AOL 9.

To make sure that the Windows registry provides the information that your web browser should display PDF files, restart Windows. If the Windows registry is not updated after the installation of Acrobat, then the web browser can not find the references it needs to access the PDF files on the web.

Reinstall Acrobat or Adobe Reader.

To ensure that the correct information of the plug-in is added to the Windows registry, reinstall Acrobat or Adobe Reader.If you want the browser to open PDFs in a separate Acrobat window, then configure the browser to use Acrobat or Adobe Reader as a helper application. Then, when you select a PDF file in Internet Explorer or AOL, the browser opens the PDF file in an Acrobat window instead of the browser window.
 

To configure the browser to use Acrobat or Adobe Reader to open PDF files:
1. close your web browser.
2 start Acrobat or Adobe Reader.
3 Choose Edition > Preferences.
4. Select Internet in the list on the left.
5 disable the display option IN the browser, and then click OK.
6. restart Internet Explorer or AOL.

Finally,.

And there is also a possibility that the file association to open pdf files was damaged for some reason, then we will have Adobe Acrobat or Adobe Reader as default program and check if that helps. Please refer to:

 
Note: The next time you select a link to a file PDF, the browser may prompt you to open or save the file. If you choose to open the file, then the browser opens the file in the support application that you specified. If you choose to save the file, the browser downloads the file to the hard drive.
 
I hope this helps.
Please get back to us with the required information, and we would be happy to help you.
 
Kind regards.

Tags: Windows

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