My laptop doesn't have a Windows 7 key on it
The warranty of my Pavilion G7 - 2017CL missed October 2013. The other day, I decided that I was not satisfied with his performance and being in IT, has decided to start with a clean install of Windows.
First issue: couldn't reboot into Recovery...
Second question: started on my repair disc when the grantor a back and it worked, I did, was able to reinstall Windows... except... when he arrived at the point of asking my activation key for Windows 7, I searched on the laptop, but there is no sticker anywhere to be found. I checked the battery compartment and all...
If I had not already formatted, I would just get a program to get my key for me, but, unfortunately, is long gone. Next thought was to use my backup recovery, that I had created shortly after the first it is... Negative... can't locate those... and the repair disk, I had in hand was actually from a backup of my work computer. At this point, I can install Windows but cannot activate. Who should I contact? HP and pays for them to tell me so much? Microsoft so that they can tell me it's an OEM license and that they cannot do anything for me? * sigh *... long night... Anyone got any experience or suggestions on this?
Hi Rhyr,
Since you are facing a problem starting on your device where you do not have the product key or the recovery disk for your device. Only option left is to order HP for your device recovery disc , please click here and follow the steps listed under "ordering a recovery kit of HP to the Canada and the United States.
For any further assistance please do not hesitate to contact HP using the details below.
If you live in the United States, contact HP here.
If you are in another part of the world, start here.
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