my laptop turns off when I turn it on, and when I try to repair or start I get a message saying that I have an error in my software

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• When I try to open Windows Mail, I get a message saying that it cannot be opened because it is already running.

  original title: Windows Mail stop working

  I have Windows Vista Home Premium and Windows Mail has stopped working. When I try to open it, I get a message saying that Windows Mail cannot be opened because another instance of it is already running.  (the same manager thought of tasks shows no mail running Windows).

  I tried to restart my computer several times. I tried running Windows update that tries to install Internet Explorer but I get an error code 5.  My antivirus software is up-to-date.  Can anyone help? I miss my Windows Mail :(

  Try to go to start | Search and type in msconfig and then disable the startup items and reboot and see if you get the same error.  It could be due to interference antivirus.  See www.oehelp.com/OETips.aspx#3 you can also try compacting and repairing the database (see www.oehelp.com/WMUtil/), but I don't think that is the issue because another program seems to be from WinMail.  It could also be due to Windows Search indexing messages, so if you have it turned on, then go to control panel | Filtering options (I think it's location) and delete WinMail indexing courses.

  Steve

• When I try to connect to hotmail, I get a message saying that I entered the wrong password.

  Problem password Hotmail

  Hello

  I'm trying to access my account hotmail (not that I use to ask this question). Until recently, I was able to connect without a problem. Now, when I try to connect, I get a message saying that I entered the wrong password.

  I then try to reset my password. I gives me 3 options: -.

  Send me a link to reset - with this option, the displayed e-mail address is similar to my other address, but not the right. Whatever it is, I don't get a link for reset.

  Use my trusted PC - I have tried this on 2 computers I use most often. Neither work

  Customer service - I've tried this 3 days ago. I entered all the information I have, but have not heard anything yet return.

  I don't know what are my options here. I would be glad of any help.

  Hotmail questions should be posted here: http://windowslivehelp.com/product.aspx?productid=1

• When I try to update to Firefox, I get a window saying that it cannot be loaded because I don't have all the necessary permissions. What do this mean and what do I do?

  When I try to update to Firefox, I get a window saying that it cannot be loaded because I don't have all the necessary permissions. What do this mean and what do I do?

  If he has problems with the update or the permissions then simpler is to download the full version and trash the version currently installed to do a clean install of the new version.

  Download a new copy of the Firefox program and save the file on the desktop DMG

  • Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
  • Trash the present application Firefox to do a clean (re-) install
  • Install the new version you downloaded

  Your profile data is stored in the Firefox profile folder, so you will not lose your bookmarks and other personal data.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox

• Hello. I have the CC of LR 2015 version. It downloads fine, but when I try to open the application, I get a message saying: "an internal error has occurred" and "could not create the required folder: / users/celinserbo/library/application support/adobe/li

  Hello. I have the CC of LR 2015 version. It downloads fine, but when I try to open the application, I get a message saying: "an internal error has occurred" and "could not create the required folder: / users/celinserbo/library/application support/adobe/lightroom/develop presets." I tried disconnecting and then signing unistalling the app and back in and resettlement. nothing seems to work. any help would be appreciated.

  Cannot create the folder means that you don't have WRITE permission for this folder. Then... change your permissions.

• When you try to reset or uninstall I get a message saying I have to restart to complete the installation of a previous version. Any suggestions?

  After downloading v25.0.1, FF has been slow. I tried the reset, but it would give me the message that I have to restart to complete the installation of a previous version. I tried to uninstall, but the version on the list was v 21. I received the same message when you try to uninstall. I want to upgrade to v 25.0.1, but something prevents the process.

  Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.

  Make sure that your security software (antivirus) is not blocking files, preventing Firefox update all files in the Firefox program folder.

  Download a new copy of Firefox and save the file to the desktop.

  • 25 Firefox: http://www.mozilla.org/en-US/firefox/all.html

  Uninstall your current version of Firefox, if possible, the settings in the software security and cleaning of the Windows registry.

  • Do NOT remove the data personal when you uninstall your current version of Firefox, because all profile files will be deleted and you lose personal data such as bookmarks and passwords from other versions of Firefox profiles.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.
  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
  • http://KB.mozillazine.org/Uninstalling_Firefox

  Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but make sure that 'delete personal data' is NOT selected when you uninstall Firefox.

  If you keep problems also create a new profile.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

• Media player - when I play or rip the CD, I get a message saying that Media Player is unable to read the disc, it is damaged or dirty...

  I've upgraded to vista and when I play or rip CD I get message saying media player cannot play the disc it is damaged or dirty, it is same disc brand new

  Hello

  Follow the steps in the links below and check if this can help: CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista: http://support.microsoft.com/kb/929461

  You can also run the patch from the link below: your CD or DVD cannot read or write media: http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us?entrypoint=lightbox

  Install the most recent and updated drivers for the device. For steps see: updating a hardware driver that is not working properly: http://windows.microsoft.com/en-US/windows-vista/Update-a-driver-for-hardware-that-isn ' t-work properly

• When I try to save a document I get a message stating that the document does not exist

  I created a document Pages and tried to save it.  When I attributed to the appropriate folder, the following pop-up message appeared: the "illus serm 151213.pages" file does not exist.

  I tried to register with different names, but got the same message (with different file names).  Anyone know what is happening and how to fix it?  Thank you!

  Additional information.  I am using OS X Yosemite 10.10.5 and Pages version 5.6.1

• I went from internet providers and now when I try to send an email I get a message saying "undeliverable email".

  original title: cannot send emails

  I went from internet providers and now I can only receive emails but get the error message following "undeliverable email" when I send a.  This is the message that: 530 5.7.0 must issue a STARTTLS first command

  Don't know if you still need help...

  First of all, make sure you can access the internet.

  Means the way to websites like google.com, youtube.com, etc..

  Then make sure you can send an e-mail by mail to yourself.

  If you are unable to send an email to yourself, check the correct email typed in address.

  If it still does not work, you will need to contact your email provider.

• When you try to burn a CD in Windows Media Player, I get a message saying that I have to put in a blank CD.

  Summer burn some Media Player CD... well 'til now. Select my list of 'Burn', put the CD in the tray and close; Click "Start burn"... then it gives me a message that I need to put a blank CD in (just open a blank CD pack), I then open and close the drawer. It looks like it will start burning... and then, in a matter of seconds, a message is displayed on the bottom of the screen indicating 'Burn '... finished What courses he does not burn anything. I tried about 6 or 7 was now even restarted.  Any thoughts? Thank you.

  Hello

  1 have had any changes made on the computer before the show?

  2. what operating system is installed on the computer?

  3. have you installed any third-party CD/DVD writing program on the computer?

  Method 1:

  I suggest to see the link and try to run the fix it:

  Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  Method 2:

  If you use the Windows 7 operating system, I suggest you to reduce the recording speed and check if it helps:

  a. on the Tools menu, click Optionsand then click the devices tab.

  b. in devices, double-click the CD burner and then click the recording tab.

  c. in the write speed list, select a slower speed.

  d. the question test.

  If the problem is not resolved, please provide more information to help you best.

• When I try to print puzzle apps I get a message saying not available try later on my hp 6510

  My crossword U said that is not available HELP! I tried to print other puzzles, but they say all not available.  The last time I could print app was on February 15, 2013

  If the Puzzle app is the only app that does not work; We can eliminate web services, but there are now that this step will cause one to lose their personalized e-mail address that they created for the printer and could not choose this address again for 6 months. For more information on how to manage printing applications, we can watch this link here.

• When windows starts, the user name is not displayed, almost all programs do not work, or I get a message saying that they do not have authorization to run the service

  When windows starts the user name is not displayed, almost all programs do not work, or I get a message saying that they have permission to run the service, sometimes windows not loading some programs of initialization and I can't turn off the pc by using the start menu, when it arrives, sometimes everything works normally when I turn on the pc except of my antivirus (avast!) and firewall (comodo) , they are responsible, but avast! said that the service is disabled and when I him there is a message saying that he had ceased to maximize or in an inconsistent state and comodo said that the application of the agent is not running.

  My Windows is XP Professional SP3.

  Thanks in advance.
  (Sorry for my English)

  * original title - I have starting problems I've ever had and I can't find a TomTom.*

  Salvation exodus REV,

  You did it of any material changes or software on the computer before this problem?

  I recommend you to uninstall Avast! & Comodo temporarily from Add / Remove Programs. Later, check to see if the problem persists.

  To uninstall Avast!, you can use utility aswClear to uninstall Avast!.

  For more information, refer to this link: Uninstall Utility

  You can not install Comodo since Avast! has a built-in & antivirus firewall.

  Hope the helps of information.
  Please post back and we do know.

• Im trying to fill the network so my ps2 connections can use the signal wireless to my laptop running vista Basic. When I click to bridge, I get a message saying that I need at least 2 internet connections. is this in any way about this?

  Im trying to fill the network so my ps2 connections can use the signal wireless to my laptop running vista Basic. When I click to bridge, I get a message saying that I need at least 2 internet connections. is this in any way about this?

  Hi Jer9009,

  Welcome to the Microsoft answers site.

  ·         Could you give the exact error code or error number you get?

  To connect multiple computers, install a network adapter in each and run a network CAT5 cabling to connect each one to a hub (and thus the other.) The computer that will serve as a transition will have a standard network card for wired and a wireless network adapter that will connect to the wireless (WAP) access point or gateway on the second network.

  A network bridge is software or hardware that connects two networks or more so that they can communicate. You can create only a single bridge network on a computer, but a bridge can handle any number of network connections.

  For more information, see the link: create a network bridge:http://windows.microsoft.com/en-US/windows-vista/Create-a-network-bridge

  Add a connection to a network bridge: http://windows.microsoft.com/en-us/windows-vista/Add-a-connection-to-a-network-bridge

  Swathi B - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• When I try to connect to the net on my laptop LG I often get the message saying that windows could not connect.

  Windows does not remember the setting.

  When I try to connect to the net on my laptop LG I often get the message saying that windows could not connect and I have to go into the advanced settings and check the box that says allow windows to configure the network. My problem is that windows doesn't remember this setting and that I need to check the box almost everytime I try to connect. He made it with my desktop so I was wondering if anyone has a solution for this.

  Using a wireless router? What is the brand and model of your router? I don't think it's a matter of windows.

  Troubleshooting in windows wireless network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wireless-network-connection-problems-in-Windows

  Hope this helpful. Post back if your problem is not resolved in the link above.

• Download Itunes on my laptop just before, it starts to install, I get a message saying that windows Explorer stops because the prevention of execution of data has stopped installation

  original title: Itunes and DEP

  While downloading Itunes on my laptop right before you start to install, I get a message saying that windows Explorer stops because the prevention of execution of data has stopped installation.  Is there any solution for this?  I'd like to install itunes on my laptop.

  Hi Steve681229,

  Thank you for using the Microsoft Answers forum.  Here's what worked for someone else.  Thanks Kevin

  Hi thrivenformore,

  Please use the forum for Support of Vista,

  You could try to add iTunes to the DEP exception list.  However, this behavior is not normal.  Go to the support forum of Apple for iTunes for Windows, search on DEP.  There should be a thread "How can I turn off DEP for iTunes?" or it Prevet planting iTunes? "which provide troubleshooting steps you might want to try before adding it to the list of exceptions."

  How to add the program to the DEP exception list:

  1. Press Start, right click on computer and select Properties.
  2. in the window that appears, click Advanced (on the left panel) system settings.
  3. in the first box that says Performance, click on the settings button.
  4. in the window that opens, click the Data Execution Prevention tab at the top.
  5. There should be a box of exceptions in the middle of this window. Click the Add button and navigate to the C: drive, then Program Files, then the iTunes folder, and then choose the iTunes exe.
  6. Add the exception, and then click OK in the window of the DEP.

  Hope this helps, Kevin
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  Thank you for using answers Forum. Please let us know how it works.

  Joseph
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.