Unable to upgrade the security components, link is shaded on.

Original title: problems to download digital copies

When I try to download a digital copy this box gets up and pushes me to open the link to get the upgrade of security:

You upgrade the Windows Media Player security components to play the files on your computer. Upgrade, please follow the instructions below:

  • Step 1: click on here to get the upgrade of security.
  • Step 2: once the upgrade is complete, click on the button 'Next' below.

So I click on "here" and it opens a window with the 'upgrade' link, only I can't click the upgrade box because it is shaded on.

What should I do?

Please close all instances of Windows Media Player and Internet Explorer, and then right-click on the Internet Explorer icon and select run as administrator. In Internet Explorer, go to http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp. If the upgrade button is always grayed out, you may need to turn off Internet Explorer Protected Mode. Who help me?

Tags: Windows

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