my microsoft updates won't configure

Similar Questions

• Microsoft Update won't work, error code 0 X 80070424

  Tried to update "Microsoft Update", will not update and now not working old version or a version;  running Windows XP Edition family on Dell Dimension 3000 model, based on the X 86 PC family 15 model 4 stepping 1 GenuineIntel ~ 2793 Mhz, 1.16 GB available virtual memory 1.92 GB available physical memory

  Hello

  -Did you change on your computer before the show?

  I suggest you to follow the steps in this article and see if they help.

  http://support.Microsoft.com/kb/968002

• Windows Vista won't start after installation of microsoft updates

  I just install microsoft updates, then the computer is turned off and it does not load windows.  A box appears that says
  Microsoft Visual C ++ Runtime Library.
  This application has requested the execution to terminate in an unusual way.  For more information, contact the application support team.

  The options are to click OK or close the box.  I tried both and it just keeps popping up the same box as above.

  Hi Mas_007,

  Welcome to Microsoft Vista answers Forum!

  I have a few here that might solve the problem.

  A.) Firstly, I suggest that you start the computer in safe mode and check if you are able to boot without any problems, safe mode starts Windows with a limited set of files and drivers. Startup programs do not run in safe mode, and only the basic drivers needed to start Windows are installed that, follow these steps to start the computer in safe mode with networking:

  To restart the computer using safe mode, restart the computer and press the F8 key for about four to five times. Appears in safe mode listed in the advanced options of Windows. Select Safe Mode, and then press ENTER.

  (B) I suggest that you perform a clean boot on your computer, to help troubleshoot error messages and other issues; You can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  The following link has steps showing how to perform the clean boot: http://support.microsoft.com/kb/929135

  (1) perform the clean boot (check the link to perform the clean boot)

  (2) enable half the services

  (3) determine whether the problem returns

  (4) enable half of the startup items

  (5) determine if the problem returns

  (6) repeat the steps above until you find out which program or service is causing the issue

  After you determine the startup item or the service that is causing the problem, contact the manufacturer of the program to determine if the problem can be solved. Or, run the System Configuration utility, and then click to clear the check box of the element of the problem.

  Note: Please make sure that the computer is configured to start as usual by following step 7 of article http://support.microsoft.com/kb/929135.

  (C.) I suggest that you perform a scan of the file system [SFC] checker on the computer, the scan replaces the failed system of files with the original files from version of Windows on the computer system, follow the steps below to perform a scan:

  I suggest to empty the temp folder and later, follow these steps:

  i. Click Start > type % temp % in the start search box > press on enter > delete everything present in the temp folder.

  1. Click Start and type cmd in the box start the search.

  2. right click on cmd in the list programs and then click Run as administrator.

  If you are prompted for an administrator password or a confirmation, type your password or click on continue

  3. at the command calls, the following line and press ENTER: sfc/scannow

  When the analysis is complete, test to see if the problem you are experiencing is resolved.

  Additional information: http://support.microsoft.com/kb/936212

  Hope this information is useful.
  Let me know if it worked.
  All the best!

  Thank you, and in what concerns:
  Swathi B - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows updates won't find updates for Office or any other Microsoft programs I installed and there is no option to enable it in Windows Update settings.

  OK, so I just had to re - install Windows 7 on my laptop due to a disk failure (Windows 7 Home Premium SP1) and hit a brick wall with trying to turn on Microsoft Updates instead of Windows updates.

  I try to click on the link "Learn more" on the bottom of the page to update on the line "Get updates for other products Microsoft." and it opens just a web page with a graphic telling me to open my Start menu and click on Windows updates.

  Catch 22 is that Windows Update has no options for anything other than Windows. He won't find the updates for the office or any of the other Microsoft programs I installed and there is no option to enable it in Windows Update settings.

  Exactly what I am missing, and where has Microsoft moved the activation of Microsoft Updates page too, because when I click on the link need me to http://www.update.microsoft.com/windowsupdate/v6/thanks.aspx?ln=en&&thankspage=5 that makes a whole lot of nothing.

  Thank you!

  Original title: Microsoft Update in Windows 7

  You might look into this it's the new way to update after a clean install.

  https://blogs.technet.Microsoft.com/windowsitpro/2016/05/17/simplifying-updates-for-Windows-7-and-8-1/

  It is expected by M$, we must now jump through hoops to clean install.

  It comes in a way most old but still works just check out some of the last comments for new KB # install manually to the contrary in this order

  KB3020369

  KB3161664

  KB3161608

  http://www.ZDNet.com/article/sticking-with-Windows-7-the-forecast-calls-for-pain/

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-update/Windows-Update-remains-at-checking-for-updates/ff3c442e-79a6-40d3-AC35-29e130cebef1

  After you install Office options updates for other products from M$ and the new software should appear.

• Problem with updates! Microsoft files won't open!

  My HP just installed automatic updates and then I couldn't access my Microsoft Office files! I went back to the point files and its fine, but I'm afraid to leave my computer to install updates again! What is going on! What should I do?

  (FYI - I have an old version of Microsoft Office - I think that it's 2007)

  Hello

  Sometimes there are problems with the microsoft updates that can cause this kind of problem, but most of the time that Microsoft will come with a patch or a patch for this update soon... I would recommend to not not to manually update now since have restored the top. wait for automatic updates to run and then it should be good.

• 0x800A0046 0 x 80248011 0x80072EE7 0x8024402C 0x8024502D 0x800A01AD site Web Microsoft Windows Update or connect to the Microsoft Update Web site

  • 0x800A0046 0 x 80248011 0x80072EE7 0x8024402C 0x8024502D 0x800A01AD? Regds, 'a journey of a thousand miles begins with a first step."

  Resolution for the error Code:

  0 x 80248011, 0x80072EE7, 0x8024402C, 0x8024502D, 0x800A0046, 0x800A01AD

   

  When you try to connect to the Microsoft website Windows Update or connect to the Microsoft Update Web site, you may receive one of the following error codes:

  • 0x800A0046
  • 0 x 80248011
  • 0x80072EE7
  • 0x8024402C
  • 0x8024502d
  • 0x800A01AD

  CAUSE The 0x800A0046 error code may occur if one of the following conditions is true:...

  • The 0x800A0046 error code may occur if one of the following conditions is true:
    • The logon user account belongs to the guests or limited account groups.
    • The security descriptor does not have authenticated users run Windows Update or Microsoft Update.
    • The impersonate a client after authentication policy is missing the account administrator and Service in the list of users and groups.
  • Error code 0 x 80248011 may occur when there is a problem with the database that stores Windows Update or Microsoft Update information on your computer.
  • The 0x80072EE7 error code may occur if the client computer cannot find the correct IP address when it tries to resolve a URL for the Windows Update Web site or the Microsoft Update Web site. This error can occur if the Hosts file contains a static IP address.
  • The 0x8024402C or 0x8024502D error codes typically occur because there is an incorrect character in substitution of proxy settings.
  • The 0x800A01AD error code may occur if the c:\windows\system32\wuaueng.dll file is missing or is not registered correctly.

   

  RESOLUTION

  0x800A0046 error code to resolve this error, use one of the following methods: me...

  0x800A0046 error code

  To resolve this error, use one of the following methods:

  Method 1: Remove the user account that is experiencing difficulties for customers or account groups

  1. Click Start and run, type control admintools, and then click OK.
  2. Click on computer management.
  3. Expand local users and groups.
  4. Select users.
  5. Open the account used to access Windows Update or Microsoft Update.
  6. Click on the Member tab of.
  7. Select the user account you want to remove, and then click on remove.

  Method 2: Set the security descriptor

  1. Click Start, run, type cmd, and then click OK.
  2. Type sc tisb wuauserv D: (A; CCLCSWRPWPDTLOCRRC; SELLERS) (A; CCDCLCSWRPWPDTLOCRSDRCWDWO; (BA) (A; CCLCSWLOCRRC; AU) (A; CCLCSWRPWPDTLOCRRC; CENTRAL unit), and then press ENTER.

     You will receive a message of 'Success'

     Note the Sc.exe tool is not available in a default Windows 2000 installation. The Sc.exe tool is from the Microsoft Windows 2000 Server Resource Kit.

  3. Type Exit to close the command prompt.
  4. Try Windows Update or Microsoft Update again.

  Method 3: Add the Local Administrator and accounts Service him impersonate a client after authentication

  1. Click Start, click Run, type secpol.msc and press ENTER.
  2. Expand local policies.
  3. Click user rights assignment.
  4. Double-click to open the impersonate a client after authentication
  5. On the local security settings tab, click on add a user or group, and then add the administrator and the Service to the list of users and groups.
  6. Click OK and restart the computer.

  Method 4: Configure the remote procedure call (RPC) service to log on under a Local System account

  1. Click Start and run, type services.msc, and then click OK.
  2. Find and right-click the remote procedure call (RPC) service and then click Properties.
  3. On the connection tab, click Local System account, click on apply and then click OK.
   

  error code 0 x 80248011 before solve you this problem, clear the Microsoft Internet Explorer cache. To do this, follow these steps:

  1. In the Internet Explorer Tools menu, click Internet Options.
  2. On the general tab, click on delete files in the temporary Internet files section.
  3. Click OK, and then click OK again.

  To resolve this error, recreate the database that stores Windows Update or Microsoft Update information on your computer. To do this, follow these steps:

  1. Click Start, click Run type cmd in the Open box, and then click OK.
  2. At the command prompt, type the following command and press ENTER: net stop wuauserv
  3. At the command prompt, type the following command and press ENTER: cd /d c:\Windows\SoftwareDistribution

     Where c:\Windows is the folder where Windows is installed.

  4. At the command prompt, type the following command with the quotation marks and press ENTER: rd /S /Q DataStore
  5. At the command prompt, type the following command and press ENTER: net start wuauserv.
  6. Close the command prompt window.
   

  0x80072EE7 error code to resolve this error, examine the Hosts file. (This file can also be hosts. Sam.) Make sure that the file lists all the entries IP static for the Windows Update Web site or the Microsoft Update Web site.

  The Hosts file is located in the C:\Windows\system32\drivers\etc folder. To view the Hosts file, you may need to associate the file with Notepad. To do this, follow these steps:

  1. Right-click the Hosts file.
  2. Click Open with, and then select Notepad from the list of programs.

  If the Hosts file contains a static IP address that is associated with Windows Update or Microsoft Update, comment the entry by adding the sign # at the beginning of the entry. You can also delete the whole line and save the changes to the Hosts file.

  Note programs, such as Web accelerators, accelerators DNS, utilities of caching DNS and Spyblockers, can add static IP entries for the Windows Update Web site or the Microsoft Update Web site to your Hosts file. This scenario can cause Windows Update or Microsoft Update to fail.

   

  error codes 0x8024402C or 0x8024502d to resolve these errors, remove the characters from the list of exceptions to the proxy, and then clear the proxy cache. To do this, follow these steps:

  1. Open Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. Click the Connections tab, click LAN settings, and then advance.
  4. Delete any entry in the Exceptions section.
  5. Exit Internet Explorer.
  6. Click Start, run, type cmd, and then click OK.
  7. Type the following commands. Press ENTER after each command.
     • proxycfg d
     • net stop wuauserv
     • net start wuauserv

  0x800A01AD error code to resolve this error, use one of the following methods. Method 1: Register the MSXML program files to register the MSXML files, follow these steps.

  Note You may not have installed the files listed in steps 3 and 5 on your computer. If you don't have one of these files, when you try to save the file, you will receive an error message similar to the following error message:

  LoadLibrary (".dll") has failed - the specified file name could not be found.

  You can ignore this error message and continue to the next step.

  1. Click Start, click Run, type regsvr32 Msxml.dll in the Open box, and then click OK.
  2. When you receive the following message appears, click OK:
     DllRegisterServer in Msxml.dll successful.
  3. Click Start, click Run, type regsvr32 Msxml2.dll in the Open box, and then click OK.
  4. When you receive the following message appears, click OK:
     DllRegisterServer in Msxml2.dll successful.
  5. Click Start, click Run, type regsvr32 Msxml3.dll in the Open box, and then click OK.
  6. When you receive the following message appears, click OK:
     DllRegisterServer in Msxml3.dll successful.

  Method 2: Save the file c:\windows\system32\wuaueng.dll to save the c:\windows\system32\wuaueng.dll file, follow these steps:

  1. Click Start, click Run, type regsvr32 c:\windows\system32\wuaueng.dll and then click OK.
  2. When you receive the following message appears, click OK:
     DllRegisterServer in successful c:\windows\system32\wuaueng.dll.

  Kind regards
  Sohail Patel

  Regds, 'a journey of a thousand miles begins with a first step."

• Windows update/microsoft update, access denied to programs, group policy has locked me out of my own darn computer programs!

  Update 2 automatic update was using me on windows and programs microsoft as well, no more! I get only updats on windows and I can't change the settings. I visit microsoft update and it tells me some _ like error 0 x 80070002 # I was at mr difficulty, vista, help and support, ive been online with microsoft online solution and they take me right back 2 where ive already been TO A DEAD END! Ive tried to reset components update has even deleted files off of the data store. Another problem is about reported problems & solutions-i can view all issues and report to them, but if I ever try to view something FORGET IT! I tried many things to fix this but I always get 'THE PAGE THAT YOU ARE TRYING to VIEW CANNOT BE DISPLAYED' quiet similar to internet explore cannot display this Web page. ALSO I can't start or stop a lot of the services on the group policy service, he won't let me do either one! Also, I use WINDOWS VISTA HOME PREMIUM 32-BIT OPERATING SYSTEM. Whenever I visit a solution center it tells me that I can't use solutions on windows vista I have to go to WINDOWS XP for advice. PLEASE HELP ME BEFORE I GO TO THE EXTREME AND USE A HAMMER, IT HAPPENED FOR ABOUT TWO MONTHS AND HIS STARTS TO BECOME REALLY BORING!

  Quote your full version of Windows (for example, WinXP SP3;) Vista SP1; Vista 64 - bit SP2; Win7; Win7 64 bit) when you post in a forum or a newsgroup.

  [rest of the removed message]

• Updates are not configured after reboot

  Cannot configure updates once I restarted the computer.

  Diamond,

  need more information:

  update which windows are you referring to? and updates did you install?

  also

  what edition of windows and service pack level Do you use? and what version of internet explore?

  what other security suite / software antivirus or antimalware software can be installed, and firewall, etc, etc.

  the only way you could tell update is causing this problem is to install them one at a time or install them all at once and remove one at a time. If you notice that one of the * security * updates caused a problem, microsoft will provide * assistance *.

  start a free support incident request windows update:https://support.microsoft.com/oas/default.aspx?gprid=6527

  the homepage of the security support consumer & solution Center microsoft update also offers support optionshttps://consumersecuritysupport.microsoft.com/ http://support.microsoft.com/ph/6527#tab3

  For more information about how to contact your local microsoft subsidiary for security update support issues, visit the international web site:http://support.microsoft.com/common/international.aspx>

• I can't install the SP3 from Microsoft Update Center

  I can't install the SP3 from Microsoft Update Center.So I contacted Microsoft Support and ran diagnostic scan tool and sent the results. They send e-mail attachment reset_subinacle. It's done. FAILED. I tried 3 times and 2 days later... still cannot copy beethov9.wma. file. So now what should I do to get this SP3 on my son's computer? My son has enough disk space for SP3 and I made sure and prepared for this installation. Does anyone know what I need to do? Help!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  jneen420

  Yes, I'm familiar with your recent discussions on this particular computer as well as the fact that he gave to your son as a used computer. Be so familiar with the history of this computer, I feel confident in saying he was already infected when he gave your son.

  I fear that the only way to get this computer secure and fully patched to Windows Update will be formatting the hard drive - and then do a clean install of Windows.

  Since you don't have the disks that originally came with the computer (and assuming that the original owner would have given them to you when gave you the computer if there were), we must assume (or at least to cross our fingers and hope) that there is a hidden restore partition that could be used to return the computer to the condition it was before first it left the factory. I can assure you that can support Dell & will help you, if not directly through the Dell Community forum:http://en.community.dell.com/support-forums/desktop/f/3514.aspx

  Follow the instructions below:

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) won't fix this!

  HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care ofeverything on the next page before otherwise connect the machine to the internet or one local network (i.e. other computers) and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Other useful references include:

  HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

  HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

  Tip: After getting the computer fully patched, download/install KB971029 manually:http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  If you need extra help (in addition to that provided in the Dell forum), please start a new thread in this forum MS:http://social.answers.microsoft.com/Forums/en-US/xprepair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility. Expect to pay about $150 USD (or more) for this service.

  [Yes, times are tight for all of us right now. [You might find a computer local club or a technical school that could do this work for you free of charge.]

  Wish I had better news for you, Jeannine. Good luck!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• More recent Microsoft Update caused 'blue screen of death '. screenshots included, HELP Please!

  Hi, I am running Vista on an Acer Aspire M3641 and I had no problem since buying it there, until the other day, it's about 8 months.
  2/3 days ago I updated my computer with the latest Microsoft Update before closing down, went to my friends house, came back, the machine and my computer crashed at turn on. The blue screen of death appears literally for a second or 2:
  http://img69.imageshack.us/img69/6483/100220101146.jpg
  Then, a message called error recovery Windows appears, he gives me the possibility of either start Windows normally (which comes to restart the computer) or launch a startup repair.
  Upon the choice of startup, waiting a few minutes ago the repair, then the messege "Startup Repair cannot repair this computer automatically" and he asked then whether or not he wants me to send information about the problem or not that he won't let me not do anyway, but it allows me to open a window called the details of the problem :
  http://img28.imageshack.us/img28/4053/120220101171.jpg
  AND:
  http://img230.imageshack.us/img230/9734/120220101172.jpg
  After that I have no other choice other than to click on finish, and stop the pc.
  I also tried to tap f8 to start the computer in safe mode, but it is not as
  work, I don't know what to do, if someone could help me that would be greatly appreiciated!
  Thank you in anticipation

  If you are able to get in Mode safe mode with command prompt then try the items listed in this article.  Let us know the results. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Microsoft Updates system restore

  For several weeks after installing Microsoft Updates, my computer does not start.  I am asked to perform what I do the system restore and it solves the problem and the computer will restart.  Why this is happening and how can I prevent it from happening again.  Whenever this happens, I must immediately update the current virus protection file because it is obsolete and its boring.

  See if this McAfee triple correction solves the problem: http://service.mcafee.com/FAQDocument.aspx?id=TS100507

  (Of course, you won't know if the problem is resolved until you install an update.) ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Windows/Microsoft Update downloads but will not install. MSE unable to update itself either when it is installed.

  Microsoft Update fails to install updates and provides no information whatsoever (other that the installation has not of course).
  But the only update I could not go to Microsoft Download Center (fromwhich I could install (nearly) all updates Microsoft Update do not reach), is an update to Windows Security Essentials, which is registered on Ms Update but not available from the Ms Download Center, and which is not detected by Win Security Essentials Update button (this show error code is 0 x 80240022).
  There is definitely a problem with my Ms Update. I tried three different solutions on http://support.microsoft.com/kb/943144 and no fixed it.
  How can I solve this problem with Ms Update?

  PA Bear wrote:

  If you didn't go back to IE6 before you did the repair facility, I can assure you that IE8 nor Windows XP working properly, so your update problems, the MSE problem and possibly the rootkit infection.

  In response, John wrote:

  I'm going to uninstall IE8, make sure that IE6 is running and then do the repair install from the Windows CD.

  Too late now, my friend.  Running another repair facility - even if you can uninstall IE8 (which you can not according to your last post) - won't fix everything.

  Your only recourse now is to a format the hard drive & then (b) make a clean Windows installation.

• Cannot get beyond error 0x8024D007 when trying to get Windows Update or Microsoft Update

  I tried to get the Windows Update and Microsoft Update on a Windows XP computer as well, but I got the error 0x8024D007 with both.  In view of this error message on your site, I did the registry fix and still no change.

  It took me awhile, but I found a solution that worked for me.

  1. Remove Service Pack 3 - if in Control Panel , you do not have an option delete, just Start, run and type: c:\windows\$NtServicePackUninstall$\spuninst\spuninst.exe

  After removing SP3 restart. Now, go to Windows Update and it should load fine. Go ahead and install high priority updates and reboot again.

  2. reinstall Service Pack 3 - it is better to just download the .exe for SP3 file and run it from the machine rather than using Windows Update to download and install. Before you try to run the .exe however, go ahead and avoid the "Access denied" error by typing this command in a command prompt window:

  secedit/configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb/verbose (Pay attention to the spaces)

  Now you can reinstall the SP3 and Windows Update should work again. If you get hooked to the last part of the installation which is "Scene cleanup", make sure that you have given him enough time to finish (a few hours) then simply open the the Task Manager and end of the process. Reboot, and you're good to go.

  * This fix also worked on a Server 2003 that had the same problem. Uninstalled and reinstalled SP2 using the same method. It is now up and running and pulling on the updates.

• Microsoft Updates do not connect to KB2690729. KB2656352. KB260411 KB2657424

  Above updates won't load it please could someone help. I get the error message when automatic updates are installed

  Hello

  1. what error code or error message do you receive when the update installation faile?
  2. don't you make changes to the system before the show?
  Try the steps from the link below:

  Method 1:
  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2.
  http://support.Microsoft.com/kb/2509997

  Method 2:
  Solve common installation issues in Windows Update, Microsoft Update and Windows Server Update Services.
  http://support.Microsoft.com/kb/906602

  I hope this helps.

• I can't update my windows xp (windows or microsoft update) service pack 2... When he attempts indicates the error number: 0x8024400A

  I can't update my service pack 2 for windows xp (windows or microsoft update) after formatting... during the attempt, it displays the error number: 0x8024400A... Please advise

  Hello

  1. is the service pack 1 installed on your computer?

  2 has there been recent changes made on the computer before the show?

  Please follow the steps mentioned below and get back to us with the results.

  Method 1: Temporary connection error may occur when you use Windows Update or Microsoft Update.

  http://support.Microsoft.com/kb/836941

  Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  Note: disable the Windows Firewall and antivirus may make your computer (and your network, if you have one) more vulnerable to damage caused by worms or hackers.

   

  Method 2: I suggest you perform the clean boot and check.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  After you have used the boot is a way to solve your problem, you can follow these steps to configure Windows XP to start normally.

  a. Click Start and then click Run.

  b. type msconfigand click OK. The System Configuration Utility dialog box appears.

  c. click on the general tab, click Normal Startup - load all services and device drivers and then click OK.

  d. When you are prompted, click on restart to restart the computer.

  For more information, please go through the link below.

  For Windows XP Service Pack 2 installation procedure

  http://support.Microsoft.com/kb/875364

  I hope that helps!