My network connection shows no internet access, but I can access the internet

Hardware: Dell XPS 8300

OS: Windows 7 family

System type: 64-Bit
In the network and sharing Center, it is show the connection between the network of Multi and the Internet has an 'X', but I have full internet access.
Is there a way to fix this?

Hello

I understand that you are able to connect to the internet when your computer showing no network connection.

1. did you of recent changes to the computer?

I would suggest trying the following instructions and check if it helps.

Method 1: update the network driver.

Steps to update of network driver:

1. click on the Start button.
2. in the search box type devmgmt.msc, and then press ENTER.
3. Select the network card device and right click on it
4. now, select Properties.
5. in the Properties window, on the driver tab, click Update driver.
6. After installing the updates, restart the computer.

For more information visit: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isn ' t-work properly

Method 2:

Temporarily disable the Antivirus and firewall

Enable or disable Windows Firewall

http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off

Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Hope this information helps. Answer the post with an up-to-date issue report to help you further.

Tags: Windows

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