My office has just done a repair XP after a hardware change and now all user accounts have disappeared and he asks the administrator password when connecting!

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• After running System Restore my computer asks for a password when connecting and I don't remember the password.

  I am running Vista Home Premium on a laptop Toshiba Satellite L305.  I ran the system restore due to a problem of "Internet Explorer cannot display the website" (by Microsoft troubleshooting guide for this problem) and selected restore point earlier.  Now the computer asks for a password that I don't remember.  I tried all the possible passwords I can think.   There is only a single user account on this computer.  The administrator account should be disabled, it is not an option when connecting safe mode.  I don't have a system repair disc set.   Is it possible to run the system back restore to select a more recent restore point which does not require a password?  Or y at - it another way to connect to the computer?

  http://Windows.Microsoft.com/en-us/Windows-Vista/undo-system-restore

  If you tried to use the system restore to solve a problem, but the problem remained or other problems were introduced, you can undo the restore operation. After you cancel the system restore, you can try using a different restore point.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/default.aspx/KB/189126

  "Microsoft's strategy concerning lost or forgotten passwords"

  Microsoft cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.

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  Vista Media recovery obtaining and/or using the Vista recovery on your computer Partition to factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Mick Murphy - Microsoft partner

• Mozilla has suggested reset firefox to fix the slow and now all my favorites have disappeared.

  It took a while for firefox on startup when I clicked on the icon and then there was a message from mozilla/firefox suggest I have reset firefox and all my bookmarks, cookies, etc. would be saved. After the reset, I don't have 1 bookmark. So far, the only thing this computer recognize now is my sign-on so that I can ask this question.

  Never mind. It must have just taken some time because now they are all here (weird because it took about 45 min.) Please skip this question.

• I recently got my laptop set to date, Firefox has been removed and now all my favorites have disappeared. Is it possible to recover?

  I had more than 20,000 Favorites and I really want them back. Please tell me theres some sort of backup system. Use Firefox as long as I can remember, and I love it!

  Have you created a backup of the Firefox profile folder?

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
  • http://KB.mozillazine.org/Lost_bookmarks

• I created a local account in windows 8 and can not move or turn back to an administrator and I've done everything and he needs the administrator password, but I can't press Yes

  PLEHZ HELP ME

  You posted this in the section Windows 7 from our Web site.  I'll fix and move this conversation to the area of Windows 8.

  As for your question, this means that your administrator account is disabled or does not exist.  If it exists, you may be able to reactivate it in Mode safe by following these instructions.  However if it does not exist and no other administrator-level accounts no longer exist, then you will need to use a reset of the system to the factory conditions and set up again.

• Windows 8 don't ask the WEP password when I try to connect to the CISCO WRT120N router

  I am trying to connect to a friends WRT120N router. I click SSID wireless routers, but never, he asks me a WEP password.

  Any help would be appreciated.

  the press right click signal bars network wanted to choose forget this network then reconnect to the network.

• I just bought Photoshop elements 14 I get installation page and it asks for my password, does not recognize.  Does anyone else have this problem.  I can't speak with anyone!

  89yrtofr4

  Do you receive an error message like serial number incorrect?

  Check with the support of Adobe once and with the serial number.

  Click always need Help (help), and then select the Chat option:

  Contact the customer service

• I just downloaded Creative Suite 6 on my new MacBook and not only the interface seems a bit different but I noticed that the oil paint filter is not available.  I used the same discs on my office iMac and the filter still works there.

  I just downloaded Creative Suite 6 on my new MacBook and not only the interface seems a bit different but I noticed that the oil paint filter is not available.  I used the same discs on my office iMac and the filter still works there.  I use it often and would appreciate any help to recover!

  Please download and install Photoshop CS6 from the following link: download Creative Suite 6 applications

• System repair fron start CD requires the administrator password.

  Have many problems (right click, explore crashes, slow response) various virus scans find nothing.

  System Restore does not work (tried 5 more than 6 weeks old Restore Points)

  I tried the repair from the CD, but the CD is WP SP2 so that it refuses to repair XP SP3.

  I boot from the CD and it askes that push to start from so I select the CD D:

  Then there an administrator password.

  If I just hit ENTER it does not accept that.

  The only place that I can't imagine asking an administrator password is in the recovery console, but this isn't where you want to be if you try to reinstall Windows from scratch.

  If you don't mind destroying all data on the disk, you can follow the instructions here: http://www.icompute.info/restore_with_B_PE_disk.htm

  Virus cannot write in the BIOS so I wouldn't worry about it, and you're right that may not be on the CD, and I highly doubt that you would have one on your hard drive, either--so no need to panic :)

  I hope that the above link will be of some use :)

  I hope this helps! Please vote or mark as correct answer if it doesn't :)

  -Microsoft Certified Professional (Windows 2000 Professional)
  -Microsoft Certified Technology Specialist (Windows Vista)
  -Member of the British Computer Society

  http://www.xinx.co.uk - my website
  http://www.systems-and-solutions.co.uk - where I work

• my wifi password has been changed and now I want to get back in touch with the new password HOW

  my wifi password has been changed and now I want to get back in touch with the new password HOW

  Hey gerritfrompretoria,

  If you are not prompted to use the new password to your Wi - Fi network when trying to connect, you may have to remove the network on your system. This can be done by the following steps.

  1. Open system preferences in the Apple menu
  2. Choose the network
  3. Select a Wi - Fi connection on the left
  4. Click Advanced... in the bottom right
  5. Choose your network from the list of preferred networks
  6. Click on the '-' at the bottom of the list
  7. Click OK
  8. Click on apply

  Once removed try to connect to your Wi - Fi network normally and you will be prompted for the password.

  Sincerely

• My thunderbird (windows 8) essentially has stopped working. More than one minute to open an email - all other functions have similar delays. What should I do?

  For some reason, thunderbird (windows 8) essentially has stopped working. More than one minute to open an email - all other functions have similar delays. I tried to archive, but I get a message that says that a script has stopped working. He does the same in thunderbird safe mode. My old computer (XP) works very well. I can't find my profiles on windows 8 to rebuild the database world.

  Follow-up: McAfee was the problem. I contacted them via chat. Remotely, they took control of my computer and changed the settings. TBird works fine now.

  Thank you for all your help.

• I have deleted acidentally Dowloads from the dock. When I restored it I now get a huge page of each download I've ever done!

  I have deleted acidentally Dowloads from the dock. When I restored it I now get a huge page of each download I've ever done!  How to get back to the simple short column of downloads?

  Right-click on the file, view, options (size, type etc.) that appears, choose the ones you like.

• I would change a few pdf, I created. I downloaded (acrobatproDC_00000000000000000000000409.exe) and then did the installation. but when I opened one of my docs, the Edit option not there. What have I done wrong

  I would change a few pdf, I created. I downloaded (acrobatproDC_00000000000000000000000409.exe) and then did the installation. but when I opened one of my docs, the Edit option not there. What have I done wrong

  Uninstall what you have downloaded.

  If windows, clean it by Download Adobe Reader and Acrobat tool - Adobe Labs

  Reinstall the correct version for which you are authorized to use another browser.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 pro extended exe,7z extended pro 9 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.6.1. 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Keep PC BACKSPACE after 30 seconds if idle to a page showing (sign Locked - in) how can I change this or get rid of him, has just recentley. "I think that maybe I changed something by mistake.

  Have a Dell pc / using the Vista/BT broadband.

  You don't say what it is that you are connected to.  It is a common mistake when two sessions are established and or expired and both link to the same login page.  It is said that you have to identify you.   The other sees that you are trying to open a session and that it allows that one connection per session it disconnects you.    You will need to maybe clear your cookies (worst case) and the best case, clear your cache, close your browser and try to re - open.  I think that you have indicated that you have already tried.   If you have the machine to record your passwords, you may need to clear as well.  It is better not to reach just clear all passwords, so trying to manage your user account control (http://support.microsoft.com/kb/306541)

• Some user icons have disappeared from the Office

  I use a Sony Vaio laptop running Vista business with Service Pack 2.

  Earlier today, most of the icons on my desktop disappeared. Who else is shortcuts in the folder C:\USERS\PUBLIC\DESKTOP.  Those who have disappeared are those of C:\USERS\MYNAME\DESKTOP.  When I look in this file by using Solution Explorer, all the files are still present. It's just you display the icon on the desktop that is missing.

  I am connected to my usual account that has administrator privileges.  Office properties are set to "Show desktop icons" and "snap to grid".

  Earlier today, I installed an update of AVG Internet Security and performed a full scan, but can't say for sure if the disappearance of the icons has coincided with this.

  It seems that the system is linking the visible office with the files in the Public folder, but not those in my personal file.

  I tried to restore the system to the earlier dates, but this did not restore desktop layout.

  Can anyone tell how to recover? Help will be very appreciated.

  Hi Jessen

  Thanks for your reply.

  In fact, it became obvious that the registry has been damaged.  I restored the registry to a previous state by using a backup, and that solved the problem.

  Thank you for your suggestions.

  Sohail