My Pavilion does not recognize my ethernet cable

I have a desktop HP Pavilion Slimline s5623w with Windows 7 64 - bit o/s.  This computer connects to the network via a Belkin 54g router that connected to the Internet by cable.  All of a sudden I can't access to the Internet (cable) and get a message that I need to connect the Ethernet cable.  The cable is connected and the LED will Flash next to the Jack at the back of the computer ethernet.  I even tried to connect directly to the reception by cable without success.  I have connected to my Belkin Wireless with a new cable, still nothing.

Anyone have any suggestions, short he shooting?

Hello james9285,

You can also check out the link below on the Site of Hp Support:

http://WWW8.HP.com/us/en/support-topics/network-Internet-support/cant-connect-Internet.html

Here are a few basic things that you should check if you get flashing link lights what activity see the:

1.) check that you have found an IP address after you have connected the ethernet cable:

(Enter the command line and run ipconfig)

2.) while in the command ping 127.0.0.1 loopback line

(This will verify that your card is able to communicate)

3.) check that the driver does not work correctly:
(Right click "Computer", click on manage and check on the network tab, if you see the driver Ethernet)

If the wireless connects successfully as directed by your computer to perform the following acts:

1.) Ping a site command line:

(Enter the command line and ping google.com)

If these steps are followed and you managed a communication & there is no problem of driver, that contacts your ISP (Internet Service Provider) and they will be able to provide support remotely.

(Please contact me if you have more questions, I'm not an employee of HP, but I am willing to help!)

{- Please click on the star of 'White Kudos' to say thank you for helping.
Please click on 'Accept as Solution' if my help has solved your problem. ----------]

Ezekiel Henson

Tags: HP Desktops

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