My photoshop CS5 does not open completely. How can I solve this problem?

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• I have updated my OS W7 and W10 W8.1 Pro. the Photoshop, Illustrator do not work. How can I solve this problem? I have.

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  Hello

  Thank you for writing to Microsoft Communities.

  Until we start troubleshooting on this issue please provides us additional information by answering a few questions, this will help us better solutions to the problems.

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  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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  Creative cloud end not updated.

  Maybe this link: solve common problems of activation and deactivation of creative cloud.