My printer is offline connection & cant get it back on. I tried the right click. Help.
I have a printer HP C4600 all-in-one. He has some how went to offline & I can't change this back.
Can anyone help?
Thank you, Carole
Hello
1. don't you make changes to the computer before the show?
2. what happens when you try to change the printer online?
3. do you get an error message?
Method 1
I suggest you try the steps from the following link:
The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer
http://support.Microsoft.com/kb/2027593
Note: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article: back up the registry in Windows Vista
Method 2
I suggest you try the steps from the following link:
Printer in Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
Tags: Windows
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