My printer is to be capricious

I have a hp with windows 8.  I've disabled my printer connection and hung up again to see if it works.  It will print to the top of the test page, but it does not print documents in word, google docs or anywhere else.  Help, please!

Thank you!

Hello

Welcome to the Microsoft Community Forums

I'll try to help you today

Try this:

1. press Windows Key + R

2. type services.msc

3. find the print spooler

4. right click and stop print spooler

5 unplug your printer

6. wait approximately 10 seconds

7. right click and Start print spooler

8. connect your printer

I hope this helps!

Do not hesitate to answer

Tags: Windows

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