My sony lap top vcpf115fm. the webcam shows black.

Problem with Web Cam, sony lap top vcpf115fm black screen see the cam, when you go to arcsoft webcam install on the laptop, I got it fixed once by sony technicians all they said was wrong with she was needed to establish parameters, but it is made once again, I don't know where they went on the cpu to set the parameters , where it will show your face in the litte square it shows black screen.  wonder why he keeps doing this, do not know how to solve the problem.

Hello

1. the problem occurs on a particular application?
2. have you made changes to your computer lately?
3. What is the status of the webcam in Device Manager?
4. what operating system is installed on your computer?

 

Uninstall and reinstall the drivers for the webcam from the Device Manager.

You must be logged on as administrator to perform these steps.

a. open the Manager of devices by clicking the Start button, click Control Panel, click System and security, and then, under system, clicking Device Manager. Need administrator permission if you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

b. in the list of usb devices or imaging devices locate the webcam and make a right click on it and then click on uninstall.

c. restart the computer and a webcam, it will be re - install the drivers automatically.

For more information see the links below:

Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
 
Automatically get recommended drivers and updates for your hardware
http://Windows.Microsoft.com/en-us/Windows7/automatically-get-recommended-drivers-and-updates-for-your-hardware

Tags: Windows

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