my lap top lost the tcp/ip driver how can I rectyfie this because it's preventing me from bin able to get online

I use a dongle 3 for my internet it says its connected, but when you go to a web page that says that it can not display it

Hi Andy,.

Thanks for posting the question on the Microsoft Community Forums.

According to the description provided, looks like you are facing a problem while accessing the Web site using connection dongle.

It would be great if you could answer these questions to help you further.

1. What is the full error message or error code?

2. do you use Internet Explorer to access Web sites?

3. have you made changes on the computer before this problem?

4. is the question confined with any particular Web site?

I suggest you to check the Internet Explorer proxy settings if you use Internet Explorer to access the Web site.

a. disable the proxy on Internet Explorer (IE)

b. Click Start, type inetcpl.cpl and press to enter.

c. click on the Connections tab, click the LAN Settings button.

d. uncheck "Use a proxy server for your LAN" under proxy server.

e. click ok to apply the changes.

f. open Internet Explorer and check if the problem persists.

I hope that helps!

If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

Tags: Windows

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