My Source and program monitor stopped working: Premiere Pro 2014

Here's how it all started.

I got an error that says I didn't have the correct video modules, then came the ugly face of BSOD. I rebooted, tried again, same result. I did a system restore with Windows, reinstalled Windows 8.1, reinstalled all my plugins and programs Adobe CC, and when I opened my project has been completely blurred. Uninstalled all Adobe software, ran CC Cleaner, reinstalled. This audio in my videos work, but now there is only a white screen on my my Source monitor and program when I try to play my calendar. I did a restore of the system under Windows, went on my site of manufacturers of laptop and updated computer to update my bios, the graphics driver and processor. Also reinstalled windows updates and my Adobe software, I tried CC Cleaner before each installation, tried to return to the previous version of first and still nothing in my source or program monitor.

MSI GE70

Processor Intel Core i7 4700MQ

NVidia GeForce GTX 765M / 2GB GDDE5

12 GB memory

for help. Images of a Canon C100 MTS

Premiere Pro 2014.2

Things I've tried other threads:

-J' read it could be a problem with the. So I also tried to start a new project with the MTS files. MOV files and h.264 and still nothing.

-J' tried to go to the project settings and choose "make with the software", still nothing.

-J' tried to clear the cache of the multimedia files under C: / / users / my user/app data/roaming/Adobe/common...you guessed, NOTHING.

-J' tried to use my daughters 'Frozen' magic wand, we bought for Christmas solve the freezing problem with magic as Elsa has done in the film... surprisingly, still nothing.

Any other ideas out there?

Hello

You have two graphics cards? You can check that in Device Manager > display adapters.

If so, disable Intel Graphics and see if it helps.

Have you tried to trash the preferences?

Rename the 8.0 for trash folder preferences: \Users\\AppData\Roaming\Adobe\Adobe Premiere Pro\

Thank you

Regalo

Tags: Premiere

Similar Questions

  • Composite video is not showing is not on the Source and program monitors

    Update Premiere Pro CC 2014 to v8.1 on my Mac Pro running OS X 10.9.5

    When the conversion and loading of a project that worked very well in the last version of first Pro CC 2014, the source and program monitors refuse to display video.  Why? It's terribly frustrating!

    Information on Mac:

    Mac Pro - 2 x 2.4 Quad-Core

    24 GB RAM

    2 x ATI Radeon HD 5770

    Mark thank you for answering my question.

    I ended up having to create a new project, select the the CPU processing, the old CPU project and Recheck in my preferences to import.  Unfortunately this update cost me 2 hours of time to fix as well for me and my client. Not impressed.

  • First Pro CC 20141 - end of media indicators different source and program monitors?

    Here are two dumpsters of screen showing the straight edges of the source and program monitors in 20141 PPCC. No one knows why the end of the indicators of the media are so different? Left is source monitor, the right is the program monitor.

    Screen Shot 2014-10-06 at 12.58.43 PM.pngScreen Shot 2014-10-06 at 12.58.49 PM.png

    Those who are in fact different indicators. The left one is the end of the indicator of media, which lets you know that there are no more frames in the source element. The right is known as the end of the indicator of the sequence, which can also get to in the Source monitor if you play a clip at the end and then click the right arrow.

    The two indicators are controlled by the same option in the dialog box settings Overlay: indicators of the end of the Media/sequence.

  • Source and program monitor blank

    After you have installed the trial version of Premiere Pro I tried to do a quick video test using a MP4 file on my computer. I was able to successfully import this file in first but I can't see this video in the Source monitor and program monitor (after adding a sequence). I tried to re - encode files to AVI and WMV formats but neither of those two is worked. I also tried to put right in JPG and PNG images and have be in vain in the these views as well. However, I was able to export a still image using the monitors. So far, after about 3 hours of Googling the only possible answer to this question, that I could find is that first requires 2 separate drives at work; However this seems inaccurate that the program has made no attempt to warn me, or even check to see if the computer on which I use 2 disks hard during install and launch, or remember you saw in the minimum standards on the Adobe Web site. Does anyone have an idea what can really cause the problem? I'm more than happy to preview quality lower, as long as I can see what I'm doing before in a higher quality rendering.

    Need someone to help... more information please click below and provide the requested information

    -Organization of information FAQ http://forums.adobe.com/message/4200840

    What is your exact make and model graphics card (ATI or nVidia or?)

    What is your exact graphic adapter driver version?

    Did you go to the vendor's web site to search for a newer driver?

    For Windows, do NOT rely on Windows Update to have information about the current drivers

    -You must go directly to the vendor's web site and check the updates by yourself

    Autodetect Driver ATI http://support.amd.com/en-us/download/auto-detect-tool

    nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

  • New user problem: Source and program monitors not identical

    Hello

    After several years of inactivity edition I want to make a new start – now with a new version of Adobe. Seems I have to do a large part of the new curve... ;-)

    Implementation of a simple test/learning project, I immediately met a strange problem:

    My Source monitor and program monitor have another 'form': the Source monitor is a block (4:3?), the program monitor is a big screen.

    I'm not aware of having modified or arranged these parameters, and I can't do them even.

    How to do this?

    The questions and related issues:

    • I looked up the initial project settings that allow me the selection of options PAL (and not NTSC), but also big screen by default (and not a different screen format). I can't find. How to do this?
    • Commenting on these parameters of the project, I'm not sure 100% what to choose if I still have the choice: I think that older movies (to change) have my trip so the most recent or 4:3 screen 16:9 wide. And after a crash of my Canon camcorder is on the way which also records (I think) on the big screen. So: Select a specific screen/project format? And WHAT should I choose?
    • The different shape of the Source and the program monitor seems to affect the use of the Titler window: also has a form 'bulk '. Thus the titles in the Titler different completely in the program monitor, especially in what concerns eligible margins. This also gives the creation of models of Titler very confusing and difficult.

    Thanks for the help!

    WimYogya

    Hi Wim,

    The Source monitor and program have qualities of different reading. For example.

    Source monitor will play the original clip. So, if you have a 4:3 video, it will play as it is.

    The program monitor will play within the parameters of the sequence you have chosen. Thus, in the case of sequence > sequence he settled on square pixel 1.0 and the clip is 4:3 it will play in a square pixel.

    Visit this link for more information: Web video wrong size / enlarged

    Vinay

  • Blue dotted vertical / Horizontal dotted lines in Source and program monitors

    Hello.

    I was cutting a project on an iMac for the last week (external drive - G-Technology G-DRIVE with Thunderbolt 3 TB - don't know if it matters) and just opened the project file on my MacBook Pro while I'm on the road and, although the reading itself is permitted, when images stops playing in my Source or my default monitor program to a black screen with vertical dotted lines blue and dotted horizontal (very low).

    Premiere-Error.jpg

    Close-up:

    Premiere Error CU.jpg

    Although this is not the end of the world, it is also far from great.

    Any help would be massively appreciated.

    Thank you.

    First, see if the update to the fixed bug Mac 10.11.1 will help you

    -an exchange of views of 10.11.1 https://forums.adobe.com/thread/1986008

    He has problems with Mac 10.11 El Capitan... which is perhaps one of them

    See answer #5 in https://forums.adobe.com/thread/1965850 for several solution links

    -the first link that the answer is a possible solution to install problems

    -There is also a link on the video display problems in Premiere Pro

    - and many other programs... MORE Microsoft Office also has problems

  • Source and program monitors crashing in the first

    Hey all.

    So, unfortunately I seem to have problems of stability with Adobe Premiere CC 2015 (to date).

    The source files are H.264 in a .mov container.

    I am running Windows 10 but have experienced the same problem yesterday in Windows 7.

    I use the EMT.

    So here's the deal. I was running really slow and repeated performance crashing (just the program monitor and source and also of the whole program). I was pulling my hair out with frustration and decided to pull the trigger on a new computer. (Yes, I know... the upgrade to solve problems of crash was probably not the best idea, especially without the problem of the first widely).

    My old computer:

    Windows 7

    AMD Athlon II X 4 630 @ 2.8 ghz

    12 GB OF RAM

    NVIDIA GTX 460 768 GB

    New computer:

    Windows 10

    Intel i7 4790 @ 3.6 ghz

    24 GB RAM

    NVIDIA GT 720 1 GB (the OEM mobo dislikes my GTX 460 [known issue] and I plan to get a GTX 960 or GTX 970 tomorrow)

    I've been editing, completely blown away by how smooth first and After Effects were running; a pleasure to scrub through the timeline in PP and time real AE RAM previews. Then, just before you go home at night, the program and the source monitor crashed.

    On my old computer, it meant that they became black. On the new computer they're going grey (sometimes the source monitor panel displays "media forward"). On both computers, the playhead moves and audio isn't yet.

    I do not regret my upgrade, I know that it was overdue. However, it is a bit disheartening that I expected the upgrade of instability to do a thing of the past (I do not claim that it was smart thinking lol).

    Any input would be greatly appreciated.

    PS. After the program monitor and the source of watching the crash, the program does not freeze. I tried switching back and forth between Composite and Mulitcam (in the program monitor) or Composite and Audio Waveform (in the Source monitor Panel) to try to jog it in work and that does not work. On the old computer, when I was finally closed PP to relaunch a dialogue accident would seem, but not up to what I chose to close the program to reboot (little strange, right?). On the new computer, the only time where he arrived so far (less than 90 minutes to play in the first), it didn't pop up with a dialog to crash, it just closed as usual. I don't remember if the dialog crash on the old computer had an error code.

    Change the name of mov to mpeg extension and see if it will help.

    I'm not upgrading to W10 and have no problem with the nikon files and cc15. I'm a little skeptical W10.

  • Button controls in the Source and program monitor

    I'm on a Win7 Professional 64 bit HP workstation, and since version 7.01 of first, the program and the Source buttons do not work.  Can add markers with the command "Add markers" "sequence".  Play, pause, fast-forward etc do not work from the buttons.  All access keys work, but the buttons are not.  Somebody else confirm?

    see you soon,

    Well that's not fair. You can try your prefs on launch of compensation. During the first loading, press Shift + Alt keys until the Welcome screen appears.

    Peter Garaway

    Adobe

    Premiere Pro

  • Source and program monitors are empty

    I'm editing in cs5 PP and it was fine until yesterday when my monitors ceased to display my images. IM using on a NEW asus laptop so I don't know what it is or why all of a sudden he decided to not work. I have restarted my PC, reinstalled cs5 and its still the same thing. I'm working on a core i7, 8 GB ram with nvidia geforece card, so I'm lost. Any ideas?

    Also when I double click in the program monitor the image of the clip on the timeline will be displayed but I don't rub it in real time. the audio will be still played on two screens, but not the video. I also installed quicktime. Im having is not this problem on my desktop either.

    Thank you!

    Try the system restore to see if a recent update is the cause.

  • Adobe Media Core CS6 has stopped working (Premiere Pro CS6 family)

    I have recently updated my computer to a better first run and still, but now have the error "Adobe Media Core CS6 has stopped working". The program will start even after I chose one of the two options that say they should close the program. Both seem to be going very well after the error, but I don't want to see every time and know something's friends. I tried to uninstall and reinstall Quicktime as suggested by some other users, but I think my problem may lie elsewhere. Can someone help me?

    Adobe Print Screen.png

    Problem event name:APPCRASH
    Name of the application:Adobe QT32 Server.exe
    Version of the application:6.0.1.0
    Timestamp of the application:5043716a
    Fault Module name:cwalsp.dll
    Fault Module version:2.8.13.1
    Fault Module Timestamp:4f33e357
    Exception code:c0000005
    Exception offset:00017914
    OS version:6.1.7601.2.1.0.256.1
    Locale ID:1033
    Additional information 1:0a9e
    Additional information 2:0a9e372d3b4ad19135b953a78882e789
    Additional information 3:0a9e
    Additional information 4:0a9e372d3b4ad19135b953a78882e789

    cwalsp.dll

    Find out where that comes from and what it does, then reinstall or uninstall the program, with which he came. Relevant information suggests that this could be a DLL from a DRM client for games that interferes with local ports...

    Mylenium

  • Source and program monitor buttons do not work in first Pro CC for me

    Untitled.jpegWith the help of first Pro CC for the first time since the last update. When you use my MacBook Pro to change keys to play, mark, mark etc. do not respond when you press on using trackpad. Keyboard shortcuts do not work. Here is a screenshot of my screen and if anyone has any ideas based on what is stated at the bottom of my files on the left. Here are a few features on my mac:

    Model name: MacBook Pro

    Model identifier: MacBookPro11, 3

    Processor name: Intel Core i7

    Processor speed: 2.3 GHz

    Number of processors: 1

    Total number of Cores: 4

    (By heart) L2 Cache: 256 KB

    L3 Cache: 6 MB

    Memory: 16 GB

    Boot ROM version: MBP112.0138.B02

    Version of the SCM (System): 2.19f3

    NVIDIA GeForce GT 750M:

    Chipset model: NVIDIA GeForce GT 750 M

    Type: GPU

    Bus: PCIe

    The PCIe track width: x 8

    VRAM (Total): 2048 MB

    Provider: NVIDIA (0x10de)

    Device ID: 0x0fe9

    Revision ID: 0x00a2

    ROM revision: 3765

    gMux Version: 4.0.8 [3.2.8]

    Exhibition:

    Color LCD:

    Display type: LCD retina

    Resolution: 2880 x 1800

    Retina: Yes

    Per pixel: 32-bit color (ARGB8888)

    Main screen: Yes

    Mirror: Off

    Online: Yes

    Integrated: Yes

    Intel Pro of Iris:

    Chipset model: Iris Pro Intel

    Type: GPU

    Bus: integrated

    VRAM (dynamic, Max): 1536 MB

    Seller: Intel (0 x 8086)

    Device ID: 0x0d26

    Revision ID: 0 x 0008

    gMux Version: 4.0.8 [3.2.8]

    Hello

    Have you tried to reset the preferences?

    You can also try to rename the Adobe folder in the Documents to OldAdobe, but this will make you lose workspaces shortcuts and personalized keyboard.

    Let me know if this helps.

    Thank you

    Regalo

  • I get the message "app Incredimail has stopped working, a problem caused the program will stop working - Windows will close and inform you with a solution.

    When I try to open Incredimail I get the message "Incredimail application has stopped working, a problem caused the program will stop working - Windows will close and inform you with a solution ', I have used as my e-mail for several years and never had a problem before Incredimail client.  I have gmail for my email.  You are able to help with this problem?  Thank you, June Fleischmann - my email address is * address email is removed from the privacy *

    I suggest to see if there are updates or new versions available for IncrediMail.

    If still no luck, I suggest to ask the support of IncrediMail

    I hope this helps.

    See you soon,.

    J

  • Pythonw.exe and Pywin32 errors - program has stopped working properly

    Hey, so I have these 2 errors, and for the life of me, I can't find what is the cause, or how to remove it. IM on vista 64-bit and these errors stop several programs running. How should I do to fix this?

    These two errors are "a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. »

    Hello Hemish159,
    Thank you for visiting the Microsoft Answers forum.
    You can download this tool http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
    Then, run it on your computer. This will reveal all the startup items. Locate and uncheck the file that gives you the error it will solve the error message. Also, look at the path of the file and paste it here in the forum so we can tell you what application is.

    Post back with the results.
    Thank you
    Martin
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Cannot install problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

    Original title: program problem caused to stop working correctly. Windows will close the program and notify you if a solution is available.

    On a number of attempts to install programs on my laptop with Vista home premium OS, I get the message, "caused a problem program to stop working correctly.  Windows will close the program and notify you if a solution is available. "The program closes, but I am never notified a solution, and my attempts to solve the problem have not had any positive results.  Among the programs that I tried to install are not important to me, but I really want to install Blackberry Desktop Software.  Everything seems to go well with the installation until suddenly I get this message.

    Hello

    1. what programs are they?
    2. What are they compatible with windows vista?

    Step 1: Check if the problem persists in the clean boot state.

    From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".
    Follow the steps provide in the article below to perform the clean boot. http://support.Microsoft.com/kb/929135

    Note: To restore your computer to a Normal startup mode, follow these steps:

    1. click on start in the box start the search.
    2. type msconfig and press ENTER.

    If you are prompted for an administrator password or a confirmation, type the password, or provide confirmation.

    3. on the general tab, click Normal Startup - load all device drivers and services and then click OK.
    4. When prompted, click on restart.

    Step 2: Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

    Measures to check the application event log:

    a. Click Start.
    (b) in the search box type eventvwr.msc, and then on enter.
    c. now, click Application in the event viewer (local).
    d. now, looking for event log on the right side of the event viewer window.
    http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

  • Installation/uninstallation program has stopped working.__A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available.

    I tried to download a program: System Mechanic Professional 9.0 www.Iola.com
    I recorded it on the desktop, right-click to run as administrator, at this stage, it starts to download but the following message comes to the screen: install/uninstall program has stopped working.
    A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available.
    Of course, nothing happens after that and I close the message. I bought this on the internet and I have the activation code. It's good for 3 pc. I put it on my desktop and it works very well. My laptop is Vista Home Premium with 64-bit operating system. Everything else seems to work fine on my laptop but I desperately need this program. Laptop is so slow and Firefox takes forever to open the pages. I get a lot of messages it does not!
    So I appreciate any help you can offer.


    Hi luv2shop,.

    This problem may occur because of the conflict by the present security software on the computer.

    I suggest you try the following steps:

    Step 1: Disable security software, follow the steps mentioned below

    http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

    Important: Activate security software once everything is done.

    Step 2: use the Windows Installer Cleanup utility for delete all entries that are related to the product you have installed wrong:

    Download and then install the Microsoft Windows Cleanup utility. To do this, see the Microsoft Web site:

    http://download.Microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

    Save the file to the desktop. When the download is complete, double-click the file and then follow the directions. When the installation is complete, click Start, point to all programsand then click Windows Installer Cleanup.

    In the list of the products installed , delete all entries that are related to the product you have installed wrong. If there are too many entries, click select all, and then click Remove. When you have deleted all entries, click exit, and then start the installation of the product

    Description of the Windows Installer Cleanup utility

    http://support.Microsoft.com/default.aspx/kb/290301

    Step 3: Set the clean boot computer and try to install the program

    Follow step 1 in the link below,

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 
    http://support.Microsoft.com/kb/929135

    Important: n ' forget not the computer to start normal follow step 7 in the link.

    If the problem persists, you can check with iolo for known problems

    http://www.iolo.com/customercare/

    Note: Make sure that (double check), you install the right version (32bit\64bit) for your computer.

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

Maybe you are looking for