My system crashed and I need Adobe Acrobat, I bought years ago and can not find the records.  Help, please. My phone number is [removed]

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  Hey @gingerjean1,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I see that you have replaced your router and are having trouble with your Deskjet F4580 of connection to the network. I can help you with that.

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  2. Install the available updates.
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  1. Go to your Apple system and print and Scan preferences icon.
  2. Double-click your printer icon on the left side of this screen.
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  7. Once the printer is connected, disconnect the USB cable to the back of the printer.
  8. Return to the Apple, system, print, and Scan preferences.
  9. Click on the button "+" at the bottom left.
  10. In this window, select your printer.
  11. If there is a line indicating the use that says Airprint click to select your printer in the list instead.
  12. Click on Add.
  13. Try to print.

  Ad-Hoc

  If the method above does not allow you to connect the printer wireless, then it can work.

  1. Perform a factory reset the printer. I will include guidance on how to do so shortly in a private message.
  2. Turn on the printer.
  3. Press the button on the front of the printer wireless.
  4. Wait for about a minute.
  5. On your Mac or another wireless device, you should see a network with a name similar to "HP Deskjet F4500 XX Print" listed. To connect to this network.
  6. Press and hold the scan button (the icon of the printer under the red x on the printer) for 10 seconds. When you release the printer should print a test wireless report.
  7. On the device you connected to the printer, open a web browser and type the IP address in the bar of address exactly as shown on the test report.
  8. You should have a network tab along the top of this window.
  9. On the left side, we are looking for a wireless configuration wizard.
  10. When you run that must connect the printer to your wireless network.
  11. Once the printer is connected, disconnect the USB cable to the back of the printer.
  12. If you have connected your Mac to the printer above and then reconnect the printer to your wireless network now.
  13. Return to the Apple, system, print, and Scan preferences.
  14. Click on the button "+" at the bottom left.
  15. In this window, select your printer.
  16. If there is a line indicating the use that says Airprint click to select your printer in the list instead.
  17. Click on Add.
  18. Try to print.

  If it allows you to connect your printer to your wireless network and then do other forum users know clicking on accept as Solution below my post. Even if you have any other questions please let me know.

  I hope this helps and I hope you have a nice day!

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  Contact the Microsoft store:
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  1-877-696-7786
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