My windows 8.1 currupted and recovery flash driver is damaged

My windows crashed, so I called the customer service

they send me the flash Recovery drive but I have flash player does not work and I can't send my laptop we service center

so I need a 8.1 Windows iso Image

one can provide for me?

deepsharma84 wrote:

After that how will be able to get my product key for windows which was pre installed with my laptop... and what an I need to download installation upgrade of windows 8 or 8.1 Windows

Your portable computer's BIOS chip contains the product key.

Which OS came factory installed on your laptop when you purchase - 8 or 8.1?

Thank you

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