Necessary drivers for Cd and Dvd
Hi, I recently brought a Hp Pavilion Notebook G6 recently, now he can not read the cd and DVD, I think I need to download drivers, but I am very inexperienced. Can someone help me! I use Windows 7, the serial number is 5CD1483GGN product number is A9J83EA #ABU. Thanks x
Hello
First, try the automated Microsoft fixit at the link below.
Check if the drive works now.
If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator". In at the prompt, type the following command and press ENTER.
sfc/scannow (Note that there is a space between sfc and /)
Let the entire process, then the output type and press ENTER.
Then, click on the Start Menu, open Control Panel and click Device Manager. Click to open the CD/DVD-ROM drives. Right-click on the drive and choose uninstall. Do not delete if requested drivers. When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar). Let windows reinstall the disc and see if it works now.
Kind regards
DP - K
Tags: HP Desktops
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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