Need help - domain deleted and cannot add-fault domain already exists - website down
Trying to reconfigure our domain configuration, I removed the main domain name to add again so that it does not point to an external DNS server.
I deleted the domain and now when I try to add again, I get the following error:
Domain already exists. Please delete all the records associated with this domain before adding it again.
I have no way to present a plane ticket when I go to help and support and our site is now down from the home page. I need help as soon as POSSIBLE.
I was able to submit a case when I switched browsers (Chrome apparently does not display the bar/case of research presentation). The case is
OBNW5020171
The area, I'm trying to add is surfaid.org
Hey Mike.Avocado26,
I think I erased the field wildwasatchmedia.com in our database. Can you please try adding it again now?
See you soon.
Tags: Business Catalyst
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