My Ipod does not detect it on my computer and when I open it alawys loading, I need help of year and sorry for my English

My iPod series is YM5387WZSZB please I need help of the year

Hello

Were there any changes made on the computer before the show?

I suggest you to return the item and check if it helps:

iPod not recognized in 'My computer' and in iTunes for Windows

http://support.Apple.com/kb/TS1369

Tags: Windows

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