Need help, GetLogicalProcessorInformation (KERNEL32.dll)

[The update by the moderator topic title should be more descriptive. [Original topic title was: 'need help, please!']

I'm trying to install Skype on my parents computer and now I get a fatal error Message: could not get the address of procedure for GetLogicalProcessorInformation (KERNEL32.dll). What should I do?

Thank you

You need to update the installation of Windows XP on this computer to the last Service Pack 3 (SP3).

https://support.Skype.com/en/FAQ/FA12388/why-am-i-getting-a-fatal-error-KERNEL32-dll-when-i-try-to-l...

http://www.Microsoft.com/en-US/Download/details.aspx?ID=24

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