Need help on behalf of Adobe
I apologize in advance for posting this in a Photoshop forum, but even if I searched on the site several times, I've seen a general forum or a forum dealing with accounts. Before posting, I called Adobe 1-800 customer service number only to be told no telephone customer service. Then I tried the cat and the rep he said it (couldn't say the name) help me and referred me to the forum for help.
My software works very well. I use a number of products all current CS6 to running on a MacBook Pro running Mountain Lion.
My problem is that I got several accounts Adobe. Some of my software has been registered under the same account and some under the other account. I wanted that these accounts will be consolidated so that my record of software (purchases and record) would be correct. At this stage I can't access or the other of these accounts, so I wonder if they have been deleted. Recently I had to change a password in order to transfer the remaining Dollar Photo downloads Adobe stock photos. I did a few weeks ago. So today I couldn't log in at all even if I had carefully copied and pasted my password safe course. So, I managed to change this password today. When I logged on this account, things do not appear like in my old accounts and there is no trace of a purchase history or recording. So who all was abolished? I'm conceded that if the future updates are based on the software that I have there is no records... no way to prove what I have bought in the past... at least no trace that I am able to see. If these other accounts have been deleted? If so, I don't care to their topic. I won't be able to install my CS6 software that I currently run on my laptop MacBook Pro also to my iMac desktop computer. A telephone customer service representative had once told me that I have been authorized by the license to install on a desktop computer and a laptop computer. I have the serial numbers for the software but no CD or DVD because the software provided with your laptop used Mac. So really my software works very well. I want to just make sure I can install this software on my iMac, too, and that if any future upgrade price depends on my Adobe purchase history this is a record of it. A few times I bought the software in a physical box but in at least one case, I bought a download.
My second question relates to copyright. I am currently working on a book for sale. To create the book I was using InDesign, Illustrator, and Photoshop. Of course, if the book is on sale, it's a commercial product. It's a book coloring with drawings in which I have incorporated certain custom forms provided with the Adobe software (not something more that I have bought). I'm also using the Helvetica font. I want to just make sure that I will not violate the copyright by using this font or the custom shapes in my creations, which also have my drawings hand drawn also.
Thank you in advance for your help!
Marcia
This theme has information about the accounts. I hope it will be useful to you.
Regarding the issue of copyright, it is acceptable to use the Helvetica font. The ReadMe file provided with the software Adobe has this information:
"The content of the files. Unless stated otherwise in the "Read-Me" files associated with the content files, which may include specific rights and restrictions specific to these elements, you can view, edit, reproduce, and distribute all content files. However, you may not distribute the content of autonomously files (i.e., in circumstances where the content files constitute the primary value of the product distributed). Content files cannot be used in the production of slanderous, defamatory, fraudulent, lewd, obscene or pornographic or any material that violates the rights of intellectual property of third parties or unlawful way. You cannot claim any right to brand the content files or derivative works it. Content files do not stock photos or other content not supplied with Adobe software, for example, images obtained through the Adobe Stock Photos service. »
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