Need help to get back running my computer after that I stop.

After I stop and restart my computer I get this black screen with "floppy Q Seek failure, press F1 or the installer.  When I press F1 it bring back my splash screen, but this isn't a normal start procedure.  Help. What's wrong? I had an accident and brought my computer, with the exception of this.

Hi Jotennis,

·        Do you have any floppy drive installed on the computer?

·        Do you not see any drive floppy in the computer window?

·        Since when are you facing this problem?

·        You did changes to the computer before this problem started?

You may receive this message if the floppy drive Q drive is enabled in the BIOS if the boot priority is set to boot from the floppy drive and the CMOS battery is dead or if the BIOS settings are set to default return. You can contact the computer manufacturer to help you disable the floppy drive in the BIOS and check the CMOS battery on the motherboard.

NOTE: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from configuration can resolved BIOS/CMOS settings. Changes to settings are at your own risk.

I hope this helps.

Thank you and best regards,
 
Srinivas R
Microsoft technical support.
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Tags: Windows

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