Status bar indicates that I have an update. During the treatment he said that it was impossible to install the update

The icon appears: you have installed updates.  I support on installing the update.  He tries and the answer that comes back: cannot install the update.  The next day, he says I have an update again.

Hi JIMPAVIS,
 
-Do you remember the number of the Knowledge Base (KB) of the update that you receive as an alert to install?
 
See the installation history for the error code or error for the failed update.
 
To view the history of installation, follow these steps:

a. click Start, point to all programsand then click Windows Update or Microsoft Update.

b. on the Web site, click view update history.

c. find the latest entry for the specific update.

d. Note the color of the icon in the status column. If the icon is green, the update has been installed. If the icon is red, the update is not installed. It shows the status as being down.

e. click on the red X icon to get the error code or the error message for the update has failed.

For more information, see:

How to troubleshoot common Windows Update, Microsoft Update and Windows Server Update Services installation

Keep me updated on the status of the issue.

In the meantime, try the steps in this link and check if this may help you:

Cannot install Windows updates

Tags: Windows

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