Need help with creative cloud!

Similar Questions

• Need help with creative cloud & opening Illustrator

  I have recently bought/downloaded 6 Illustrator and Photoshop through the creative cloud.  Looks like I'm me well Photshop in the programs, but not Illustrator.  When I look at it, it shows that I have downloaded Illustrator, but I can't find the icon for it in the programs.  When I go to my control panel, programs, and click the icon it asks if I want to uninstall.  All I want to do is open the program illustrator to create art.  Where should I go?

  Arlene,

  Just click on the link change at the bottom of the post #2, and then remove the unwanted (highly sought after for bad people) information and update.

• Need help with Creative Cloud Desktop.

  Creative cloud Office works, but it does not what anyone (downloading applications, update, etc.), except for the control menu. Already tried to uninstall, reinstall and Adobe cleaner.

  Thanks Thelinari.  Please try solution 2 implementation in desktop applications lists CC as "up to date" when the no facility not - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

• I need help installing creative cloud.

  I tried to install it at the moment a little bit. I followed all the help options that I met and yet nothing seems to work. I also tried the cleaning tool and still nothing. I followed the instructions but I keep getting the same result. "Setup error 1" little help would be highly appreciated.

  Hello

  Please see: -.

  Error: "unable to install". Creative cloud office

  or

  Cannot install creative cloud office. Error code: 1

  Hope that solves your problem

• Help connection creative cloud needs to Support Mac

  I am very happy to see that the Creative Connection Cloud preview is now available.

  I was VERY disappointed to see that the help file only covers Windows computers. Please update to support Macintosh computers as well!

  The "Creative Cloud help / getting started with creative cloud connection" page has a section on MacOS: http://helpx.adobe.com/creative-cloud/kb/desktop-sync-getting-started.html

  Is there a specific problem that you are having with Creative Connection of cloud that you need help?

• Hello, I agree with creative cloud and log, but I can't download the full version just the test version? Why? Someone help me please.

  Hello, I agree with creative cloud and log, but I can't download the full version just the test version? Why? Someone help me please.

  Hi Bruno.

  Please check the link and try:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Let me know if this helped!

  See you soon!

  Chirag

• Help please with creative cloud

  I buy the creative cloud two days a go

  but the problem is, to my first perfect computer installed with updates (photoshop and Lightroom) etc,

  but in windows, my second computer, show how to buy now, why?

  I am enter whit my Adobe ID
  

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• What I need to buy other products such as CC Photoshop and Lightroom for them to be integrated with creative cloud? Or do I have to understand that the versions of these products are delivered with the purchase of 9.99?

  What I need to buy other products such as CC Photoshop and Lightroom for them to be integrated with creative cloud? Or do I have to understand that the versions of these products are delivered with the purchase of 9.99?

  TC III

  The $9.99 rate is only for Photoshop and Lightroom. The entire Collection of CC is $ 49.99 per month.

• I need to install Creative cloud on a computer with a very slow Internet connection.

  I need to install Creative cloud on a computer with a very slow Internet connection.   Is there a way to prepare a file or a DVD so that I didn't need to download the CC apps directly on the slow computer?  Perhaps using the Manager of Adobe Application Manager Enterprise Edition package or similar?

  No, once you start the installation it will ask you how you want to install it.

  • If you have a subscription
  • If you have a serial number
  • Or I f you want to install as a trial

  For all applications in the CCM CS6, you can download the Master Collection Suite CS6 leave (links below):

  Go to http://www.adobe.com/products/catalog.htmland click on 'Try' for any application and then copy and paste the link below into the address bar

  Mac:

  http://trials2.Adobe.com/AdobeProducts/Stam/CS6/OSX10/MasterCollection_CS6_LS16.dmg

  Windows

  http://trials2.adobe.com/AdobeProducts/STAM/CS6/Win32/MasterCollection_CS6_LS16.exe

  http://trials2.Adobe.com/AdobeProducts/Stam/CS6/Win32/MasterCollection_CS6_LS16.7z

  See you soon!

• Problems with creative cloud

  I have a Lenovo Windows 10 PC and have encountered some problems with creative cloud recently.

  More important, I'm currently unable to open one of the applications. My membership is up to date when I check on the website of Adobe, but I ran into a problem where some kind of loop connection is produced, never allowing me to open an application. I used alternatives at the same time, hoping that it was a software bug. But recently, I'm only invited to use a trial version of the software and never reach the login screen after that trial is in place, as it is in a loop 'Validation of software '.

  I have many problems with the Pro premier in recent months as well, but this is probably not the forum for these questions. I appreciate any direction or help get the apps don't works for me even once, I'm a bit sick of the use of Pixlr free when I paid for Photoshop.

  Must what information I provide?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• damage to the hard drive, I got a new HD in my laptop, what to do with creative cloud? Activation problem.

  Hello

  A few days ago I dropped my laptop (Macbook Pro) and my hard drive was damaged, so he had to be replaced. The repair went well, I had a new hard drive in my laptop and I also have to get all my files. But the retailer Apple where I bought my laptop, they said that I had to reinstall all my programs. 3 years ago I bought Creative Cloud 3.6.0.2.48 and I installed Illustrator, Indesign and Photoshop. Does that mean that I need to reinstall creative cloud?

  When I go to 'Programs' on my Macbook, I can see that the installed programs (Illustrator, Photoshop, and Indesign) are still there, so they like when also was transferred to the new hard drive just all my files, I guess. When I open Indesign for example, I get the message that I can use the application offline until a certain date, after my license can get arrested. When I looked on the internet, I read something on the activation / deactivation of applications. I checked my account on the Adobe website, and everything seems to be straight (payments, etc.). There's no not turn off when my laptop was repaired. He said also that I'm registered and under "Active devices", it says that my Mackbook Pro is activated.

  I tried to open Illustrator, Indesign and Photoshop. InDesign and Photoshop, both open. But Illustrator will not open. I don't know if that has anything to do with the problem of my old hard drive that has been damaged or that I have to restart my laptop. I don't exactly know if everything is okay now. Is there something I can check if I can use my apps creative cloud without worrying that there is something wrong?

  The Apple person is correct, Migration from Mac and Time Machine NOT FUNCTION correctly with the Adobe program activations due to hidden folders are not included when Migration or Time Machine make their copies

  Sign out of your account... Uninstall... to run vacuuming...

  -non-Cloud programs, to disable the service before uninstalling

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

• need help with download of cc. gives error 1001 whenever I install.

  need help with download of cc. gives error 1001 whenever I install.

  Hello

  Please see the thread: https://forums.adobe.com/thread/2106211 and CC update crash! Error code: 1001

  Also, please see the article: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

  Please write if it helps.

  Kind regards

  Shelly

• I have a real problem with creative cloud.

  I have a real problem with creative cloud. I bought two plan of creative photography of cloud. Then I downloaded Lightroom, but then I saw the button with the marker 'buy', what is it? I need to buy it again? Please, help me!

  You only need one subscription

  To cancel a see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link cat from Monday to Friday

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Your subscription to cloud shows correctly on your account page?
  If you have more than one email, you will be sure that you use the right Adobe ID?
  https://www.adobe.com/account.html for subscriptions on your page from Adobe
  .
  If Yes
  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
  .
  If no
  This is an open forum, Adobe support... you need Adobe personnel to help
  Adobe contact information - http://helpx.adobe.com/contact.html
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  -Select your product and what you need help with
  -Click on the blue box "still need help? Contact us. "

• I just got a pack a year with Creative Cloud but the program still showing me that I am in trial version, how do I fix that?

  Hello

  I just got a pack a year with Creative Cloud but the program still showing me that I am in trial version, how do I fix that?

  Thank you to

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• 10 Windows desktop - I need to reinstall creative Cloud applications?

  Hello

  I think the upgrade of Windows 10 and want to know if I need to reinstall creative Cloud applications? In addition, and other common issues people experienced after upgrade to Windows 10?

  Thank you

  Hello

  You will need to disable the current activation. Follow sign in and out activate Cloud Creative applications

  Once you have earn 10, you can install the desktop CC via Creative Cloud to desktop application

  Compatibility with win 10 reference, please visit https://helpx.adobe.com/creative-cloud/kb/Windows_10_compatibility_FAQ.html

  Hope that helps!

  Kind regards

  Sheena