10 Windows desktop - I need to reinstall creative Cloud applications?
Hello
I think the upgrade of Windows 10 and want to know if I need to reinstall creative Cloud applications? In addition, and other common issues people experienced after upgrade to Windows 10?
Thank you
Hello
You will need to disable the current activation. Follow sign in and out activate Cloud Creative applications
Once you have earn 10, you can install the desktop CC via Creative Cloud to desktop application
Compatibility with win 10 reference, please visit https://helpx.adobe.com/creative-cloud/kb/Windows_10_compatibility_FAQ.html
Hope that helps!
Kind regards
Sheena
Tags: Adobe
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Hello
Here is the Solution: delete the contents of the OOBE folder and restart the desktop creative cloud application
- Exit the desktop application Cloud creative in the gear icon in the upper right.
- Navigate to the following location, based on your operating system.
- Mac OS: /Users/
Application Support/Adobe/OOBE
Note: The \Users\
\Library\ is hidden by default after 10.7. See the following document for instructions on access to it if necessary: library user access hidden files. Mac OS 10.7 and later. - Windows: C:\Users\
\AppData\Local\Adobe\OOBE
Note: The AppData is hidden with the default settings of Windows. See the following document for instructions to show if needed: view the files, folders, file name extensions. Windows 8, 7, Vista, XP.
- Mac OS: /Users/
- Delete all the contents of the OOBE folder.
- Restart the computer and launch the desktop application Cloud creative again.Note: The application may take slightly longer than usual to load with this solution, as contained in the folder OOBE is rebuilt after the launch.
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Hi Trickstar777,
Please follow the steps below:
- Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
- Disable the firewall on your machine.
- Turn off the firewall of the security program installed on the computer Internet. (Norton 360 - disable the following in it: Surf safely, firewall, browser protection, download intelligence)
These changes are temporary you can restore these changes back to normal once your creative cloud application is in place and functioning *.
(1) uninstall Creative Cloud Desktop Manager:
Using creative cloud | Uninstall the creative cloud desktop application
(2) delete following folders: (if you do not see any folder skip this step)
C:\Program Files (x 86) \Common Files\Adobe\OOBE
C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager
C:\Program Files (x 86) \Adobe\Creative Cloud files
C:\Users\
\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is folder hidden please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista) \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD
3 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
Download Adobe Creative cloud apps | Free trial of Adobe CC
Let us know if that helps.
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I need to reinstall the cloud creative app, but all I can find is the trial version. Help!
Hello
You can download the installer for the creative cloud from the link below:
Using creative cloud | Creative cloud to desktop
One time installed, log in with your Adobe ID trial error, please check the help below document:
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Kind regards
Sheena
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I hope someone can help me because I have really bad need for my study.
If you tried the steps mentioned in the link below, you will need to contact the Support from Adobe and check with the subscription once account.
https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html
Click always need Help (help), and then select the Chat option:
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Hello
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See you soon
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Hi Rachel,
You can follow the article: App does not open. Wheel of progress turn continuously to get your landline number.
Let us know if the problem persists or not.
Kind regards
Yann Arora
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I now get a message "You have been disconnected" whenever I try to connect to the desktop creative cloud application.
I tried without success to the following:
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- The deletion of all in the SLCache.
All of these answers have been proposed on these forums or support. None have worked.
I'm on a composition of the team.
I am currently using Adobe Creative Suite CS5.5.
I am on a Mac in the Mavericks (OSX 10.9).
Nothing seems to work and I was forwarded from one Department to the thing of support chat window.
Someone for the love of God, please help.
I would like to share with you the solution that worked for me.
It's the walkthrough, I followed, guided by Tariq to the live Adobe chat service:
1: open Activity monitor of spotlight and end partner Adobe all processes. You can find the process as AAMupdater, AAMupdater notify, Adobe crash the daemon process.
2: Open a window in the Finder, select go > go to folder option, type in ~/Library and press to enter.
3: now navigate to Application Support/Adobe/OOBE /... folder.
4: delete the opm under OOBE.
5: OOBE and rename it OOBEold.
6: Check if you have AAMupdater in the same place.
7: Please rename it to AAMupdaterold.
8: click on icon on the desktop creative cloud gear application and choose leave Creative Cloud.
9: then launch, connect, and click on the applications tab.
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I too am a very frustrated Adobe user. I use a Macbook Pro with 10.10.5 as the operating system.
My problem is the same that many other people, I am unable to upgrade Creative Cloud Desktop to the 3.8.0310 version and still get error 1002 to the 2% mark. I have tried virtually all the "stuff" in the book, those recommended by Adobe and those blogs, and nothing works. I have even directly connected to my internet provider, without going through my wi - fi modem and using their connection broadband.
Up to what Adobe ceased to provide Direct download links, I was able to update my software. My problem has always been that Creative Cloud Desktop will put not to date to the next version, and what happened on my first Mac as well. If Adobe wants to stop direct links, so why can he not at least make sure that the application works 100% of the time for 100% of its loyal customers. You are deflected us Adobe with your policies, especially now that many people use other software that may not be as powerful as Adobe programs, but at least they are reliable.
Bob C.
Pleiades_k that you have received error messages when you perform the steps mentioned above? He was facing difficulties to locate the OOBE folder?
I would recommend that you run the utility for uninstalling desktop available creative cloud application during the uninstall of the desktop Adobe Creative cloud application , and then try to reinstall the updated version.
If you continue to experience difficulties, please contact our team of support directly in Contact with the customer.
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- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
-for Lightroom https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html
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