Need help with reinstalling Windows 7

Original title: teens and computers

My son has set up our laptop with Windows 7. He has since forgotten administrator passwords, and now we can't make changes. Good news is there is nothing on the computer that needs to be saved. I need to remove existing users and install my own to be designated as an administrator user. As it was a gift 2 years ago, it can not find the disc. What can I do

What can I do

Here's an easy way:

  1. Perform a destructive factory restore, using the hidden disk partition. This will make the machine 'as new '. Consult the manufacturer's web page for detailed instructions.
  2. When you're done, plan ahead and create, test and document an alternative admin account that you can use in an emergency. Let your son have the one and only "master key" is rather risky.

Tags: Windows

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