Need to answer/support code code challenge at CS the Prem retail upgrade from version 5.5

When installing CS 5.5 of Prem, he asked the previous version and I entered a legitimate product, version 4 upgrade key code, but does not accept it. In the past, we had to call Adobe support and we would give them a challenge code and in return, we would receive the support/response code. They told me to post this forum question because the version I have, a detail as oppose the volume license. How to get a support/response code? Any help is appreciated.

Adobe support is the only resource for the numbers.as series as far as I know.

Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...

Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

Tags: Adobe Licensing

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