Need to refresh or repair for Windows Vista family

Is the some type of discount or repair that will restore the capabilities of the OS that inevitably get lost over time?

Hi Gleasonton1,

If your PC came with Windows pre-installed, then you should either have a "recovery disc" set, or else a recovery hard disk partition. To restore the system, the simplest method is to restore to factory conditions. Your PC will be as it was when you bought it first. To restore to factory conditions, you will need to check your manual/user guide for the PC. This will tell you how to proceed. A word of warning, if. Restore completely wipes your hard drive and you will lose everything. Your recovery system will then reinstall Windows from scratch. All programs that you have installed after you bought your PC will need to be re-installed, so I hope that you have the original CD/DVD and product keys. It is also a good idea to backup all your important files on a DVD so that you do not lose them also.

If, however, you bought a copy of 'detail' of Windows, that is, you yourself bought the DVD in a store, then you can do a clean install. To do a clean install with a full copy of the 'detail' of Windows vista, see this link from my Web site:http://vistasupport.mvps.org/install_windows_vista.htm

Copies installed at the factory, a new installation will wipe your hard drive completely, then make sure that you back up important files.

This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

Tags: Windows

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