Need to reinstall Windows 7 due to the hard failure but needing a replacement disk drive

I have a DELL N5010(no longer under warranty) and had to replace the hard drive to the 2nd time, whenever an attempt to install 64 bit Windows 7 - error code disc is displayed. My computer thinks that the disc is damaged.  Am I eligible for a replacement disk? If so, from whom MS or DELL? If this is not an upgrade disk will be enough?

You need to contact Dell for a replacement recovery disc. A upgrade disc won't work, as you would a new OEM installation with OEM key.

Tags: Windows

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