Needing to wipe for laptop

my laptop is full of viruses and nothing works to get rid of them, so I was advised to wipe my laptop. but the problem is that I can't work on the erasing of my laptop, anyone know how?

Rosie AB,
Thank you for visiting the Microsoft Answers forum.

It would be easy to tell you how to clean your laptop, the hard part tells you how to put Vista on it if you don't have a Vista DVD.  Your best bet is to contact the manufacturer, or at least visit the support pages of their web site where they could have instructions on how to reinstall Vista.  If you need help, find the information that you need, post your brand and model of laptop here and we might can help guide you to where to find the information you need.

Thank you
Gloria
Microsoft Answers Support Engineer
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Tags: Windows

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