Netflix charge more on Vista
Hello. I had looked at Netflix stream through my office several months ago (Vista home premium). Obviously some download/update or the other DID or didn't have not loaded and now I can't watch netflix streaming more. The help of Netflix site led me to uninstall Silverlight and reinstall. I did the uninstall and reinstallation downloads but will not install - it says that my browser does not support the 64-bit silverlight. I do not have 64 bit OS and I have 2 installed SP. Any other suggestions or should I stop using Firefox and try another browser? Thank you!
Hi ReneeStearns,
Welcome to the Microsoft Community and thanks for posting the question. Looks like the Netflix application does not work as expected.
As you have tried to uninstall and reinstall and you face the same issue in Firefox, I suggest using Internet Explorer and check to see if you encounter the same problem.
If you encounter the same problem in Internet Explorer, try the steps mentioned in the audit of the KB article:
I watch Netflix streaming media using Internet Explorer requires installation of Microsoft Silverlight. Sometimes you can see issues when watching Netflix streaming media or installation of Silverlight. You may experience one or more of the following problems:
- You may be prompted to install Silverlight even if Silverlight is already installed
- You may be unable to view Netflix streaming media
- You may be unable to install or to uninstall Silverlight
The problems of Netflix streaming video in Internet Explorer running
http://support.Microsoft.com/kb/2710013
Hope this information helps. If you have any other questions feel free to respond and we would be happy to help.
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The machine was sent for repair to anyone? -replacement motherboard could cause these problems.
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