NetSuite and e-sign services

My company uses Netsuite and I installed the plugin Adobe eSign service for this. But when I go to send for Signature (inside Netsuite) I get "could not find the user by e-mail...". "error. I have a personal Acrobat DC/Esign services account. It seems that you must have an account with Acrobat DC/Esign service that uses the same email address in your Netsuite account. Is this true? Or a company for all of the company account.

All integrations require a premium (p2) of Enterprise account and will not work with the pro/personal accounts that they do not come with api access / integration

Tags: Adobe Sign

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