network connection keeps showing up as not identified

Unidentified network madness!

Can anyone help with my internet connection loss? Ive tried all the solutions online, but it still says that my network is 'unknown '.
This is the second time Ive had this problem with my laptop, which is under the age of six months. The last time, I called dell, and three hours later, it seemed finally fixed! It's the fix lasted 2 days!

Hello

·         You are using cable or wireless network connection?

·         Remember to make changes on the computer before the show?

Method 1:

I suggest you to follow the steps in the article below and check if it helps:

In Windows network connection issues

http://Windows.Microsoft.com/en-us/Windows/help/network-connection-problems-in-Windows

Method 2:

Why can't I connect to the Internet?

http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

Hope this helps,

Tags: Windows

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    [246]
    Network adapters: 3 interconnect installed.
    [01]: Atheros AR8152 PCI - E Fast Ethernet Controller
    Name of the connection: connection to the Local network
    DHCP enabled: Yes
    DHCP server: 192.168.1.254
    IP addresses
    [01]: 192.168.1.167
    [02]: b 87:4 d 76 fe80::b535:b8ea:8
    [03]: 2602:304:5692:7719:741's: b075:fb08:ce0
    [04]: b 87:4 d 76 2602:304:5692:7719:b535:b8ea:8
    [02]: device Bluetooth (personal area network)
    Name of the connection: Bluetooth network connection
    Status: Media disconnected
    [03]: Virtual Broadcom wireless adapter
    Connection name: Local 2 network connection
    Status: Media disconnected

    ***************************************************************
    TROUBLESHOOTING STEPS TAKEN UP TO NOW:
    ***************************************************************

    1. check that the wireless is enabled via the F2 key - it's (but turn it off seems to have no effect).

    2. check that the wireless is enabled in the BIOS - I. BIOS version is A02, I have not tried so far. I prefer to do it as a last resort, unless that specific need.

    BIOS: Wireless: enabled
    Wireless (Switch) / (Hotkey): all the
    Internal Bluetooth: enabled
    Internal WLAN: enabled
    Internal WWAN: enabled

    3. the Device Manager shows wireless network devices as missing from all the drivers? N °
    Device Manager showed the following details: virtual map of Broadcom, provider wireless: Broadcom, driver Date: 01-21-2010, driver Version: 5.60.48 - 35, digital signer: MS Windows HW Compatible Publisher

    4 are the network updated wireless drivers? With the help of Dell system detects, automatic detection of the system, he showed a driver update available listed as "Dell Wireless WLAN 1501 half Mini-Card (4313bgn) Driver. When running Setup, it gave an error "no compatible hardware found...". »

    5. I ran ipconfig/all. Here is the read:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\users\administrator>ipconfig/all

    Windows IP configuration

    Host Name . . . . . . . . . . . . : **********
    Primary Dns suffix...:
    Node... type: hybrid
    Active... IP routing: No.
    Active... proxy WINS: No.

    Ethernet connection to the network space 2 card:

    State of the media...: Media disconnected
    The connection-specific DNS suffix. :
    ... Description: Broadcom virtual wireless adapter
    Physical address.... : 02-50-F2-00-00-01
    DHCP active...: Yes
    Autoconfiguration enabled...: Yes

    Bluetooth network connection Ethernet card:

    State of the media...: Media disconnected
    The connection-specific DNS suffix. :
    ... Description: Device Bluetooth (personal area network)
    Physical address.... : C4-46-19-EF-96-56
    DHCP active...: Yes
    Autoconfiguration enabled...: Yes

    Ethernet connection to the Local network card:

    State of the media...: Media disconnected
    The connection-specific DNS suffix. :
    ... Description: Atheros AR8152 PCI - E Fast Ethernet Controller
    Physical address.... : B8-AC-6F-70-2F-4B
    DHCP active...: Yes
    Autoconfiguration enabled...: Yes

    Card tunnel Local Area Connection * 12:

    State of the media...: Media disconnected
    The connection-specific DNS suffix. :
    ... Description: Teredo Tunneling Pseudo-Interface
    Physical address.... : 00-00-00-00-00-00-00-E0
    DHCP active...: No.
    Autoconfiguration enabled...: Yes

    Card tunnel Local Area Connection * 14:

    State of the media...: Media disconnected
    The connection-specific DNS suffix. :
    ... Description: Microsoft 6to4 card
    Physical address.... : 00-00-00-00-00-00-00-E0
    DHCP active...: No.
    Autoconfiguration enabled...: Yes

    Tunnel adapter isatap. {C00AD485-0CED-4EF9-B632-033E9AFD14E9}:

    State of the media...: Media disconnected
    The connection-specific DNS suffix. :
    ... Description: Microsoft ISATAP adapter
    Physical address.... : 00-00-00-00-00-00-00-E0
    DHCP active...: No.
    Autoconfiguration enabled...: Yes

    Tunnel adapter isatap. {CD91392E-769E-4E32-A5C2-2680FF4BBC41}:

    State of the media...: Media disconnected
    The connection-specific DNS suffix. :
    ... Description: Adapter Microsoft ISATAP #4
    Physical address.... : 00-00-00-00-00-00-00-E0
    DHCP active...: No.
    Autoconfiguration enabled...: Yes

    Tunnel adapter isatap. {FC8C4544-C5EC-479D-AA95-B545EBDCD8C1}:

    State of the media...: Media disconnected
    The connection-specific DNS suffix. :
    ... Description: Adapter Microsoft ISATAP #6
    Physical address.... : 00-00-00-00-00-00-00-E0
    DHCP active...: No.
    Autoconfiguration enabled...: Yes

    C:\users\administrator >

    6. I checked the Windows Mobility Center. Wireless 'tile' was where it should have, according to other messages I saw who were on this subject. Strangely, when I clicked on the button to launch under Dell - Radio control options, checkboxes Wi - Fi and Mobile Broadband have been unchecked and greyed out.

    7. I have reset the winsock catalog and restarted the computer via the elevated command prompt (Administrator)
    NET winsock reset catalog
    No change in status wireless.

    8. I disabled the Norton firewall and Windows and anti-virus to see if wireless was somehow blocked by them. No change in status wireless.

    9. I checked the Windows power plan settings to confirm that network cards did not have their power reduced. I put the adapter wireless for maximum while on battery and current performance alternative.

    10. I checked the Windows Event Viewer logs > Windows Logs > system:

    I've seen repeated Scriptures error spread among the many dates of "BTHUSB (Blue Tooth adapter failed in an indeterminate way, will not be used.". The driver has been unloaded. "I saw no reference to what about wireless however.

    11. I tried to run Windows Update manually to see what, if any, driver updates it can find (using a network cable connection) and got the error 'cannot be updated because the Windows Update service is not started. I confirmed that he was released. I also manually stopped and restarted the service but continued to get the same error message. I kept the Windows Firewall and Norton Firewall (and antivirus) disabled in case they were interfereing with Windows Update, but no luck.

    12. I ran bad/ad/spyware scans with a portable version of Spybot and also a free version of SuperAntiSpyware, analyze the results showed several adware results, that have been deleted.

    13. I tried to manually configure the IP address, subnet mask and entered default gateway for IPv4 to the wireless adapter, which had been put on "obtain automatically", as it should. I also put the server DNS preferred my ISP (Comcast), then tried Google 8.8.8.8. This should have worked but the connection still showed as "cable disconnected" (why is a mistake to launch a "cable disconnected" wireless connection?)

    14. just for fun, I ran the update from the Intel driver from their site (via wired), who identified the available for graphics and Chipset updates - I've updated both, but it did not help (no surprise).

    15. I started Windows in Safe Mode with network - just as in normal mode, he showed the connection wireless as "cable disconnected".

    I am open to any suggestions at this point. The laptop is out of warranty so prefer to avoid paid support, if in any way possible.

    If you can get a hardware ID by activating / deactivating it on or turned off, it suggests itself wireless card is bad... Diagnostic tests could confirm this:

    http://dellwindowsreinstallationguide.com/F12-Preboot-Diagnostics/

    You can look in the service manual to try and reinsert the card or replace it. His work a bit longer than necessary:

    http://FTP.Dell.com/manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/Inspiron-14r_service%20manual_en-us.PDF

    An easier solution if you are uncomfortable with the material of the Assembly would be to buy a USB wireless adapter.

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    Hi Rikas,

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    Kindly, follow these methods and check if that helps.

    Method 1: Follow these steps to disable the proxy settings.

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    b. Type "'WSReset.exe ' and press enter."

    In addition, follow the suggestions of this blog.
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    http://blogs.technet.com/b/dennis_schnell/archive/2013/10/26/cannot-connect-to-Windows-store-Windows-8-1-8-RT-and-Pro.aspx

    Let us know if it helps. If you have any other questions, we will be happy to help you.

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