Inspiron n4010 virtual wireless adapter shows 'unplugged', does not connect

I've scoured the web looking for a solution to this problem, found a similar question posted here, but no solution... en.Community.Dell.com/.../20263886

My friend brought me his Inspiron n4010 notebook help saying until a few months ago, he used to connect to the wifi with no problems. All of a sudden, it wouldn't show all wireless networks available no matter where she went - its wireless home network, work network and neighborhood of free wifi hotspots - none would connect. Similarly, I have tried with my home wireless network and my network wireless office without result. Connect LAN2 (for Boradcom virtual Wireless Adapter) this always as 'unplugged network Cable.

**********************************
INFORMATION SYSTEM
**********************************
Reference Dell system detects shows the system as:

Inspiron 14R (N4010, early 2010)
Serial number: * Let me know if you need this info)
Express service code: * Let me know if you need this info)

Here are the specs of the system via system information:
Host name: LAURA-PC
Name of the operating system: Microsoft Windows 7 Home Premium
OS version: 6.1.7601 Service Pack 1 Build 7601
OS manufacturer: Microsoft Corporation
OS configuration: Standalone Workstation
OS Build type: multiprocessor Free
Registered owner: *.
Registered organization: Microsoft
Product ID: *.
Original installation date: 09/09/2010, 19:22:06
Starting system: 02/02/2015, 12:13:39
System manufacturer: Dell Inc..
System model: Inspiron N4010
Type of system: PC x 64
Processor (s): 1 processor installed.
[01]: Intel64 family 6 model 37 Stepping 2 GenuineInt
El ~ 1065 Mhz
BIOS version: Dell Inc. A02, 21/04/2010
Windows directory: C:\Windows
System directory: C:\Windows\system32
Starting device: \Device\HarddiskVolume2
Local system: en - us; English (United States)
Input locale: en - us; English (United States)
Time zone: (UTC-08:00) Pacific (U.S. & Canada)
Total physical memory: 3 893 MB
Available physical memory: 2 376 MB
Virtual memory: Max size: MB 7 783
Virtual memory: available: 4 938 MB
Virtual memory: in use: 2 845 MB
Office (s) swap file: C:\pagefile.sys
Domain: workgroup
Logon server: \\LAURA-PC
Corrections: 268 fixes installed.
[01]: KB2849697
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[246]
Network adapters: 3 interconnect installed.
[01]: Atheros AR8152 PCI - E Fast Ethernet Controller
Name of the connection: connection to the Local network
DHCP enabled: Yes
DHCP server: 192.168.1.254
IP addresses
[01]: 192.168.1.167
[02]: b 87:4 d 76 fe80::b535:b8ea:8
[03]: 2602:304:5692:7719:741's: b075:fb08:ce0
[04]: b 87:4 d 76 2602:304:5692:7719:b535:b8ea:8
[02]: device Bluetooth (personal area network)
Name of the connection: Bluetooth network connection
Status: Media disconnected
[03]: Virtual Broadcom wireless adapter
Connection name: Local 2 network connection
Status: Media disconnected

***************************************************************
TROUBLESHOOTING STEPS TAKEN UP TO NOW:
***************************************************************

1. check that the wireless is enabled via the F2 key - it's (but turn it off seems to have no effect).

2. check that the wireless is enabled in the BIOS - I. BIOS version is A02, I have not tried so far. I prefer to do it as a last resort, unless that specific need.

BIOS: Wireless: enabled
Wireless (Switch) / (Hotkey): all the
Internal Bluetooth: enabled
Internal WLAN: enabled
Internal WWAN: enabled

3. the Device Manager shows wireless network devices as missing from all the drivers? N °
Device Manager showed the following details: virtual map of Broadcom, provider wireless: Broadcom, driver Date: 01-21-2010, driver Version: 5.60.48 - 35, digital signer: MS Windows HW Compatible Publisher

4 are the network updated wireless drivers? With the help of Dell system detects, automatic detection of the system, he showed a driver update available listed as "Dell Wireless WLAN 1501 half Mini-Card (4313bgn) Driver. When running Setup, it gave an error "no compatible hardware found...". »

5. I ran ipconfig/all. Here is the read:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\users\administrator>ipconfig/all

Windows IP configuration

Host Name . . . . . . . . . . . . : **********
Primary Dns suffix...:
Node... type: hybrid
Active... IP routing: No.
Active... proxy WINS: No.

Ethernet connection to the network space 2 card:

State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Broadcom virtual wireless adapter
Physical address.... : 02-50-F2-00-00-01
DHCP active...: Yes
Autoconfiguration enabled...: Yes

Bluetooth network connection Ethernet card:

State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Device Bluetooth (personal area network)
Physical address.... : C4-46-19-EF-96-56
DHCP active...: Yes
Autoconfiguration enabled...: Yes

Ethernet connection to the Local network card:

State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Atheros AR8152 PCI - E Fast Ethernet Controller
Physical address.... : B8-AC-6F-70-2F-4B
DHCP active...: Yes
Autoconfiguration enabled...: Yes

Card tunnel Local Area Connection * 12:

State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Teredo Tunneling Pseudo-Interface
Physical address.... : 00-00-00-00-00-00-00-E0
DHCP active...: No.
Autoconfiguration enabled...: Yes

Card tunnel Local Area Connection * 14:

State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Microsoft 6to4 card
Physical address.... : 00-00-00-00-00-00-00-E0
DHCP active...: No.
Autoconfiguration enabled...: Yes

Tunnel adapter isatap. {C00AD485-0CED-4EF9-B632-033E9AFD14E9}:

State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Microsoft ISATAP adapter
Physical address.... : 00-00-00-00-00-00-00-E0
DHCP active...: No.
Autoconfiguration enabled...: Yes

Tunnel adapter isatap. {CD91392E-769E-4E32-A5C2-2680FF4BBC41}:

State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Adapter Microsoft ISATAP #4
Physical address.... : 00-00-00-00-00-00-00-E0
DHCP active...: No.
Autoconfiguration enabled...: Yes

Tunnel adapter isatap. {FC8C4544-C5EC-479D-AA95-B545EBDCD8C1}:

State of the media...: Media disconnected
The connection-specific DNS suffix. :
... Description: Adapter Microsoft ISATAP #6
Physical address.... : 00-00-00-00-00-00-00-E0
DHCP active...: No.
Autoconfiguration enabled...: Yes

C:\users\administrator >

6. I checked the Windows Mobility Center. Wireless 'tile' was where it should have, according to other messages I saw who were on this subject. Strangely, when I clicked on the button to launch under Dell - Radio control options, checkboxes Wi - Fi and Mobile Broadband have been unchecked and greyed out.

7. I have reset the winsock catalog and restarted the computer via the elevated command prompt (Administrator)
NET winsock reset catalog
No change in status wireless.

8. I disabled the Norton firewall and Windows and anti-virus to see if wireless was somehow blocked by them. No change in status wireless.

9. I checked the Windows power plan settings to confirm that network cards did not have their power reduced. I put the adapter wireless for maximum while on battery and current performance alternative.

10. I checked the Windows Event Viewer logs > Windows Logs > system:

I've seen repeated Scriptures error spread among the many dates of "BTHUSB (Blue Tooth adapter failed in an indeterminate way, will not be used.". The driver has been unloaded. "I saw no reference to what about wireless however.

11. I tried to run Windows Update manually to see what, if any, driver updates it can find (using a network cable connection) and got the error 'cannot be updated because the Windows Update service is not started. I confirmed that he was released. I also manually stopped and restarted the service but continued to get the same error message. I kept the Windows Firewall and Norton Firewall (and antivirus) disabled in case they were interfereing with Windows Update, but no luck.

12. I ran bad/ad/spyware scans with a portable version of Spybot and also a free version of SuperAntiSpyware, analyze the results showed several adware results, that have been deleted.

13. I tried to manually configure the IP address, subnet mask and entered default gateway for IPv4 to the wireless adapter, which had been put on "obtain automatically", as it should. I also put the server DNS preferred my ISP (Comcast), then tried Google 8.8.8.8. This should have worked but the connection still showed as "cable disconnected" (why is a mistake to launch a "cable disconnected" wireless connection?)

14. just for fun, I ran the update from the Intel driver from their site (via wired), who identified the available for graphics and Chipset updates - I've updated both, but it did not help (no surprise).

15. I started Windows in Safe Mode with network - just as in normal mode, he showed the connection wireless as "cable disconnected".

I am open to any suggestions at this point. The laptop is out of warranty so prefer to avoid paid support, if in any way possible.

If you can get a hardware ID by activating / deactivating it on or turned off, it suggests itself wireless card is bad... Diagnostic tests could confirm this:

http://dellwindowsreinstallationguide.com/F12-Preboot-Diagnostics/

You can look in the service manual to try and reinsert the card or replace it. His work a bit longer than necessary:

http://FTP.Dell.com/manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/Inspiron-14r_service%20manual_en-us.PDF

An easier solution if you are uncomfortable with the material of the Assembly would be to buy a USB wireless adapter.

Tags: Dell Products

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    New error message to see article 871122

    All of a sudden, my dell inspiron 6000 does not connect to the internet and has an error message to see article 871122. That's happened? I used it last night to check my email, and then I deleted some photos on the disk hard and this morning it will not connect. I don't really understand what happened to him because it was off last night.

    Hello

    1. you are using a wireless connection?

    If you are using a wireless connection, I suggest you to update the latest drivers for the network adapter and check if it helps:
    http://support.Microsoft.com/kb/283658

    Also check this link for troubleshooting steps:
    http://support.Microsoft.com/kb/314095

    It will be useful.

  • My Toshiba laptop does not connect to my wireless network.

    I have windows 8.

    One day all of a sudden my laptop disconnected the WiFi and it does not connect again. It shows not all connections, even if there is. All my other devices can connect to the wifi. When I see the attack it says that I need an Ethernet cable but I don't have my laptop and never a need. (Sorry for the bad English). Help!

    Hello

    Free Wi - Fi and wireless problems
    http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    Note the use of Win Key + X and Win Key + W (to access control panel, run,
    and settings according to needs). Win + D key calls to the office and use
    Win Key activates / deactivates the desktop and start screen.

    --------------------------------------------------------------

    Control Panel - Network and sharing Center - solve problems

    References to Vista also apply to Windows 7 and Windows 8.

    Your router be guess here, you have successfully updated the firmware a possible
    solution? And I would update your WiFi drivers on computers. How far away are they
    you have set in the router? Are there obstacles in the path?

    Actually try updating your driver and disabling the network logon.

    Control Panel - network - write down of the brand and the model of the Wifi - double click
    top - tab of the driver - write version - click on update driver (can't do
    nothing that MS is far behind the certification of drivers). Then right click on the Wifi
    Device and UNINSTALL - Reboot - it will refresh the driver stack.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Microsoft - How can Windows 8 - I fix the network adapter problems? (Do not forget to see
    This section-> update the NIC driver).
    http://Windows.Microsoft.com/en-us/Windows-8/fix-network-adapter-problems

    Drivers and Microsoft - Windows 8 - Hardware
    http://Windows.Microsoft.com/en-us/Windows/hardware-drivers-help#hardware-drivers-help=Windows-8

    Microsoft - Windows 8 - why Windows is not find my device?
    http://Windows.Microsoft.com/en-us/Windows-8/why-isn ' t-windows-conclusion-device

    Microsoft - Windows 8 - what happens if a device is not installed correctly
    http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly

    Download - SAVE - go where you put it - right click – RUN AS ADMIN.

    You can download several at once however restart after the installation of each of them.

    After watching the system Maker you can see the same device manufacturer
    more recent versions. (Those become your fonts of rescue system manufacturer).

    Repeat for network (NIC) card and is a good time to get the other update
    Drivers Windows 8 like updated drivers.

    ------------------------------------------------------

    Make sure you know the details of connection to your wireless router - SSID and password.

    You lose connection when you do and have to redo your logon.

    Control Panel - Network & Sharing Center - set up a new connection or network

    -----------------------------------------------------

    And:

    TechingItEasy - how to join a Wi - Fi network in Windows 8 by MVP Andre Da Costa
    http://techingiteasy.WordPress.com/2012/06/09/how-to-join-a-Wi-Fi-network-in-Windows-8/

    Microsoft - Windows 8 - Web & Networking
    http://Windows.Microsoft.com/en-us/Windows/Web-networking-help#V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1&Web-networking-help=Windows-8

    Microsoft - Windows 8 - Wi - Fi & Networking
    http://Windows.Microsoft.com/en-us/Windows-8/WiFi-networking#1TC=T1

    -----------------------------------------------------

    Microsoft - Windows 7 - Why is my Internet connection so slow? (applies to Windows 8)
    http://Windows.Microsoft.com/en-us/Windows7/why-is-my-Internet-connection-so-slow

    Microsoft - Windows 8 - wired and wireless in Windows problems
    http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    =======================================

    Check with Toshiba support, online documentation and drivers (update or reinstall) and ask in their forums.

    Toshiba - Forums
    http://laptopforums.Toshiba.com/

    Toshiba - Contacts
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

    Toshiba - drivers - access your model
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

    Toshiba - Support
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp
     
    I hope this helps.
    --------------------------------------------------------------------------------------------
    Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Wireless LAN card Intel 2200 does not connect

    Hello

    I just bought an Intel Pro/series 2200 b/g.

    I installed the driver, and it detects the wireless network, but does not connect.

    I used the Intel and Toshiba drivers, but to no avail. My old card, the 2100 works fine.

    Can anyone help?

    Best regards

    George

    Hello George

    You cannot use Toshiba or Atheros driver for the Intel wireless adapter. This is known issue and I found an interesting topic about it.

    http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=4451

    I put t know what model of phone you are using, but it's obviously Intel and a 2200 wireless card problem.

  • Satellite L300 - does not connect to wireless internet

    I have a satellite L300 (part No.: PSLB8A-0SN004) took me right back to the factory settings (out of box).

    I opened internet connections and all the usual wireless names were there.
    I tried hang my internet (wireless) home and tried several times, with the correct password, however it just does not connect.

    I tried to install the Realtek RTL8187B Wireless LAN driver both Atheros Wireless LAN Driver, but neither helped.

    The Wi - fi switch on the front is also in position to position IT. Please help I have to up my laptop up and running as soon as POSSIBLE.

    > I tried to install the Realtek RTL8187B Wireless LAN driver both Atheros Wireless LAN Driver, but neither helped.

    If the wireless network adapter is recognized in Device Manager, you n t need to install the WLan driver.
    In addition, you said that you can see the wireless networks available in your environment. This means that the WiFi is enabled and works

    I think that you should disable the WiFi settings (WEP, WPA, etc.) only for testing purposes and should try to connect the laptop to the network open, if possible, that means that you badly chosen encraption or the password.

  • My laptop has not been used for a year and now does not connect to wireless internet?

    My wife's cell phone has recently been repaired (power Cable plug damage) and has been missing for a year. We both used my laptop which connects to the internet just fine. The laptop connects to the network but does not connect to the internet. I tried all suggestions that our Windows Diagnostics, as well as other ideas for myself but had no chance. The continuous diagnostic message to read "cannot communicate with primary DNS 194.168.4.100 server. My only thought is that perhaps because of the amount of time it has been used as the network driver can be updated, although I don't know how to upgrade without connecting to the net?

    Hello

    Follow the suggestions and then check:

    Method 1.

    Let us reset TCP/IP and check.
    To reset TCP/IP stack to go to this article and follow the instructions.
    http://support.Microsoft.com/kb/299357

    Method 2.
    Step 1.

    1 connect to your router (by typing 192.168.0.1 or 192.168.1.1 in the address bar) and connect. Check your user manual or documentation if you don't know the references of logon.
    2. make sure that you are in Setup-> basic configuration category.
    3. scroll down until you see "DHCP Server" - if it is disabled, select 'enable '.
    4 enable DHCP if you want, you can change the number that starts the DHCP IP setting. (This is optional)
    5. use the DNS servers provided by your ISP. There are many DNS servers out there. It is preferable to use your ISP if possible.
    6. scroll and click 'Save Settings'.

    Step 2.
    1. click on start and then Control Panel.
    2. go to network and sharing Center and then click on change adapter settings.
    3. right click on the connection to the Local network and select Properties.
    4. Select Internet Protocol Version 6, and then click Properties.
    5. select Obtain DNS server automatically an address and press Ok.
    6. choose obtain an IP address automatically.
    7. repeat the steps for Internet Protocol version 4 as well.

    See also:

    Network adapter problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-adapter-problems Using event logs Windows Network Diagnostics to troubleshoot network http://windows.microsoft.com/en-US/windows-vista/Using-Windows-Network-Diagnostics-event-logs-to-solve-network-problems

    Network connection problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-connection-problems

    Windows wireless and wired network connection problems

    http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

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