New and very confused blackBerry smartphones

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• Very confused blackBerry smartphones

  First of all, I'm old and non-technical, but moving to blackberry after trackphone. What I do is use very few appeals, want to replace books audio ipod, have external keyboard, DO NOT TEXT, MESSAGE, etc.. So I found myself with this phone, the 8530. Everything seemed great until Verizon told me that there is a required 29.99 charge (at the top of their plan of 65) just to use the phone. Is this true? Even if I never use internet? WHY? Anyway around it? Another carrier? Help. Maybe I should just stick to my trackphone, ipod and the newspaper for my travels.

  Yes, it is the condition of Verizon for the purchase of a BlackBerry. It is impossible around him, on Verizon.

  Sprint is the same, and AT & T is also demanding it now.

  TMobile does not work.

• Confused BlackBerry Smartphones with Blackberry Storm Desktop Manager

  The Roxio program platform is really confusing me. I'm used to a Palm application and can't quite get the hang of this thing.

  My biggest problem is that I can't find a way to use my computer to add contacts instead of on the phone. This program is an application where you can use the laptop to add information and new contacts and then synchronize with the phone?

  I figured out how to add video (although its easier by using the mass media and simply drag / drop), add pictures and Itunes sync but contacts seem to be non-existent.

  As always, thanks in advance!

  the Palm is 'Connector PC' + 'PIM' (personal information manager)
  the RIM is just "PC connector.

  In addition to the Desktop Manager, you must use a PIM on your desktop. Best solutions are Microsoft Outlook or IBM Lotus Notes. Both allow you to edit your contacts on your PC and then synchronize with your BlackBerry smartphone.

  or you can use GoogleMail contacts, with real-time wireless synchronization. This solution does not require a PC.

• Synchronization of tasks betwwen bold 9900 and office outlook blackBerry smartphones

  If I work on my phone, and they do not appear on my desktop to outlook

  If I do the opposite, they sync of my office for my blackberry tasks

  How can I solve this problem pls?

  Hello giomarcondes,

  Sorry to hear that you have a problem with the synchronization of tasks from your BlackBerry smartphone to your Microsoft® Outlook® using the BlackBerry® Desktop Software.

  What version of the BlackBerry Desktop software do you currently use?

  Have you tried to reset the settings of your organizer?

  To restore synchronization to the BlackBerry Desktop Software Settings complete the following:

  1 connect the phone to the computer with a USB cable and open BlackBerry Desktop Software.
  2. Select Organizer from the main menu.
  3. Select reset settings.

  Then try to create a new task on your device and test again.

  See you soon,.

• My new battery of curve blackBerry smartphones is nt get on...

  Help, please... I bought a new battery for my blackberry curve 9360 and I put it inside my PPC but its nt powered... after that im load for the last 24 hours continiously but my power is not only a burden for the symbol appears... Please help as I need to do now...

  @Rajdeep-Rishi

  Remember, it is a community user support forum. It might take a little longer than 7 to 8 minutes for a person to answer, so there is no need to post "Please help" of a second.

  1. Why do you have a new battery?

  2. after loading the battery IN the 9360 for the last 24 hours, remove the battery and reinsert again, what is happening on the screen and with the upper red LED?

• Calendar and contacts from blackBerry Smartphones don't synchronize with outlook 2013 (win8) - in collaboration with IPhone and Ipad air 5s

  Hi all

  I just moved to a new PC (ex: Sony Vaio with win 7 pro, outlook 10 pro > new: duo of vaio from sony with win 8, Outlook 13 home office 365). I used to sync outlook contacts and calendars with blackberry and iphone and ipad on my old laptop using the BlackBerry Desktop Manager.

  Now with my new PC, iphone and ipad are always works well and they synchronize with outlook: new entries on the outlook calendar and new contacts are added to my laptop and vice versa, but when I connect my Blackberry "BOLD" I n get the updates.

  I confirm that I use the latest version of the desktop manager 7.0.

  My organizing Office Manager is configured to sync both calendar and contacts

  Any idea please?

  Thanks in advance for your help

  MC

  Hello and welcome to the community!

  Unfortunately, you went beyond the platforms supported, see:

  • http://us.BlackBerry.com/software/desktop/desktop-PC/system-requirements.html

  Outlook 2013 is not supported at this time.

  I'm sorry.

• Applications and internet browser blackBerry Smartphones does not

  Hi I have the internet plan on my phone the bbm works and is the internet, but only if I use a wi - fi connection I was on the phone to my network of carrier network three and they tried everything and can not solve the problem I can not access the internet and I can not access all the apps on my phone as the app world or facebook because of the it policy it won't let me not download anything on the internet

  paisleylouise wrote:
  In fact, I brought this blackberry off someone on Kijiji site?

  Ok.. I got it, so you bought a provider online for personal use, right?

  If Yes, then may be the unit you have purchased already has some strategies active COMPUTER that aims to prevent these applications or features. To remove all political IT from that device to first make a backup of your Contacts, etc. using BlackBerry Desktop Software.

  Once you have your backup refer to this Knowledge Base and reset your device to factory setting:

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software settings.

   

  Reseting your device as it will remove these COMPUTER strategies, but more importantly after a reset while restoring your backup does everything restore, perform a selective restoration which may include Contacts, notes, calendar etc. entries. If you perform a complete restoration then these strategies COMPUTER may return and you will have to repeat the whole process.

  Try it and tell us your progress.

• Lets run the multilingual method and input of blackBerry Smartphones

  I've updated the 7.1 os and it took me to multilingual method and input. I had once managed a whole upward. in any case, it seemed now missing on the phone, and on the desktop PC does not show language. I did remove the OSI and reinstall, the the same problem. I want that it multilingual and other language input method. Any suggestion? Please take note.

  OK... that now makes sense... the automatic method detects your BB and the level of operating system installed, but is not able to download correctly what it needs from the Internet to continue. And the Red Star means that there is an update, he wants to offer you, but again he has trouble to download what suits him.

  So, what you need to do is to defeat the automatic method and force instead of things. The easiest way is, on a PC (you can not do on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If you want to just reload your current version, you can access your carriers download portal and get the same exact package you are already running
  • • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone
  • But if you want to go for an update, you can see what your company has, or you can dig into all of the companies that support your specific model BB number and compare versions of each provision.
  • Also consider this information as you choose your BB OS package:
  • • KB05305 Location of support for BlackBerry smartphones

  4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) run the Desktop software and connect your BB

  If you chose to update your BB OS, then the software should immediately offer the bundle of BONES that you have installed on your PC, before you can do anything else. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  If you have chosen your BB exact same OS package that is already running on your BB, then you should be able to proceed with the installation language you want (assuming, based on the location of KB, you have installed the right BB OS package that includes the language of your choice).

  Do not forget to save.

  Good luck and let us know!

• Switch to new device without old blackBerry Smartphones

  8330 keyboard my daughter stop working so we ordered a replacement Verizon 8830.  She had already saved the old phone so I downloaded the latest version of BB Desktop software on his computer and save the old phone in hopes of transferring its contacts to the new phone when it happened.

  Not knowing that the switch device Wizard requires you to have the phone connected to the computer to launch the device switch I sent the old phone to the carrier.

  Is it possible to transfer old contacts to the new phone without having to first fix the old phone?

  Thought I might get contacts save the file on the PC and drop it in the new phone backup folder and then synchronize hoping to fool the software?

  Or y at - it a way to take the backup of contacts file and export it to text so that I can download on Google contacts, and then save it to the new phone with Google Sync?

  Thanks for your help?

  Hello

  If you have already saved peripheral of your daughter, you can restore the data to the new.  Open the BlackBerry Desktop Software, connect the phone again, then under the device from the drop-down list (at the top left), select restore.  You can then navigate to where the previous backup file was preserved (as in your Documents or Documents folder > BlackBerry) and restore this file.

  I hope that helps!

• BlackBerry Smartphones to Blackberry and very confused Newbie

  Hello everyone.  My name is Mohamed and I am relatively new to the blackberry Pearl 8100.  I've done a few things with him, but I know the reputation of Blackberry and knows he can do MUCH more.  I just can't understand this.  First of all, I read the posts on this site ALL day but I get lost with the acronyms.  If someone could tell me it please their significance, I'd appreciate it. Then maybe I can find the answers to the following two questions:

  1. How can I get my outlook and my blackberry to work together?  Can I get my addresses from outlook to my Pearl?
  2. Why do I not take photos that are saved on my press card and save them in my phone n command to get the Destop Manager?
  3. I have the SAME problem as a gentleman named Xavier and his post, I have included in this message. "I have an interesting problem with my Blackberry Pearl (8130). Every morning when I wake up the phone are always frozen on the same screen. Nothing seems to work except by holding down the power button until it stops. The screen is white (white) except at the Summit he said "Voice Dialing" then just below that "address book scanning for entries...» "or something like that, then right below 0%. She's. Every morning I have to restart my phone which is obviously quite annoying. Can I turn off the voice dialing somehow? I do not use it all. Is this a common problem? Suggested corrections? "Thank you, Xavier.

  I thought that mine is due to my bluetooth not turn off during the night and laying next to the Pearl, but once I turned it off and it continues I thought I was going crazy.  Also on my phone I can't hold the power button to get out, I have to disable the phone completely: out of the battery and the SIM card and then turn on the phone again when this happends.

  Please, any help you guys can give me would be great.

  Thank you!

  Korean

  reenie31 wrote:

  Insofar as this comment "have you improved the BB OS 4.5 recently.

  What is BB and how do I change the operating system? My current OS is 4.3

  You are welcome.

  BB = BlackBerry.

  A multimedia card constantly scanning sometimes occurs after the upgrade of the unit to the 4.5 OS and in this case is probably not your problem. May be, however. You have a memory card in the device, if you do, remove a few days and see if the problem persists and we will resolve this to find out what the problem is.

• Problems of peripheral connection to the Desktop Manager and Apploader.exe blackBerry Smartphones

  Just got a new BB8900 last Friday. On Monday, I met a Reload software: 552 error code and after checking online forums for options on how to fix I finally had to reinstall the operating system and reinstall the new applications, which are not checked by the resettlement process. Because I was afraid to become again this error when I rebooted the machine, I immediately made backups every hour I was reconfigure the device and adding my apps.

  Today I was going to do another backup for good measure, and once I have connected my Blackberry to the computer with Desktop Manager running, Desktop Manager crashed and gave me the following error message:

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: DesktopMgr.exe
  Application version: 5.0.0.11
  Application timestamp: 4a4bd539
  Fault Module name: DesktopMgr.exe
  Fault Module Version: 5.0.0.11
  Timestamp of Module error: 4a4bd539
  Exception code: c0000005
  Exception offset: 000d68f5
  The system version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: c4a7
  More information 2: 473b2e845affd1758ca8e66121386d63
  3 more information: 83e8
  Additional information 4: 72466a8a5092651f7fe609f9ec3f3489

  I then tried the APPLOADER. EXE program location in program files/common files/research in motion/apploader. I had used this program yesterday to try to remove applications 1 by 1 with the hope that a single request was causing the error 552. Now for some reason any program as a problem to note the following in the error log file:

  Read 1010fffc location caused an access violation.

  I've looked through several forums and have not found a solution. What I can tell you is the following:

  (1) the phone works well, but I'm afraid by restarting the phone and another 552 error (there were two deleted apps that will be entirely deleted on reboot). Hope everything is fine but I got two of these 552 errors within 24 and the second came without any warning. If I get this error there is no way to make my backup since I can't connect to DM without it crashing.

  (2) it doesn't seem to be a timing issue, but I deleted the Intellisync folder anyway and it does not solve the problem.

  (3) have rebooted my machine without change to the problem.

  (4) have reinstalled DM Version 5 (this time without Roxio Media software) without change to the problem.

  (5) because now I get an error when connecting to DM and trying to run apploader.exe, there seems to be a setting on my phone which may cause problems (I don't know what it can be, but the APPLOADER program finds a violation of place then maybe the Blackberry software is confused about where to find my Apps?)

  (6) the BlackBerry Device Manager works fine and takes note of my device and the serial number it is necessary.

  After my last backup yesterday I probably only installed 3-4 other apps that I had lost and organized/moved files on the phone. So get this problem if shortly after that everything worked fine is staggering.

  Another update: it seemed to me I found the problem.  While RIM support recommended I do a reset, I pushed the rest of the phone feature seems to work very well.  I opted to start removing the one phone applications and then try to connect to the Desktop Manager.

  Once I removed the ZDNet Tech News For the IT professional and rebooted the phone, I was able to connect and make a backup. I'm sure this app works very well for almost everyone, but for some reason (maybe it is in conflict with another application on my phone), Desktop Manager does not do that and close. Initially, I reinstalled again and was able to make a new backup but an hour later Desktop Manager stops again (perhaps by doing an update on the news it creates a conflict with the Desktop Manager).

  Indeed summary of learning since my problem seems to be quite uniqueCurve 8900)

  (1) if the Director of bureau stops and you have tried other solutions on the forums such as deleting the folder Intellisync and reinstalling Desktop Manager, try to remove applications 1 by 1 and restart the phone before trying to connect again to Desktop Manager.

  (2) If you have had this problem, frequently make backups and keep track of what you add to your phone in case there is a problem you know the latest apps to remove (in my case, I couldn't go to my last backup since DM would be closed with the conflict of the app).

  (3) only consider a wipe of the device if you have exhausted your apps withdrawal tests.  Apps that came on your phone which notes the seller in the section about the application that RIM should be good.  Also while on AppWorld apps are offered by BlackBerry, there is no certainty that they will work on your phone.

• Approach new (and amazingly illogical) blackBerry client app in the world of BB

  A week or two ago, I started to see a lot less critical being represented in the client world BB for all applications, the number of existing comments indicated for this app on its title bar. For example, the title implies that there are 8 comments, but only 2 are presented. I thought it was a bug, so I pointed out to BlackBerry. Today, I got a response. Guess what...

  It turns out that it is a result of recent 'great idea' BlackBerry looking are now only to those whose phones have the same ID of device than the examiner. In other words, if you have for example the Z30 thereafter you will see comments made by Z30 users only. Forget about being able to read the comments from for example the owners Z10, Z3 or Leap.

  What a stupid idea. How an application is different between for example Z30 and Leap, or between the Q5 and Q10. This is the same application that runs on the same OS on almost identical devices. Why target more users access to customers so that there is usually so little of them in any case. If an application has several comments, but none of them for example a Z10 user then Z10 users will see NONE.

  It is understandable that the comments of another platform/OS are not for another OS (for example the comments of the Playbook is not for phones BB10) that most limit the visibility of comments to a specific MODEL of PHONE only is just crazy. No other app store does such a silly thing.

  When a new phone model comes out, it probably means that the people who buy it will see really ANY reviews of ANY applications until they have begin to post comments on this phone model themselves. And even if the new phone is not really different from existing models, like for example the jump of the Z30, which means that all applications to look and are working on it, just as they do on the Z30.

  I think that I don't have to explain how a very limited number of comments displayed for a specific phone model will affect sales of the app. On each new version of phone model, all providers must actually BEGIN to COLLECT the COMMENTS FROM SCRATCH for this phone model.   In the case of some of my apps, even if they have several comments, sometimes none of them has been presented for example a user Z3 or Leap, but until recently Z3 or Leap users could see them again while now they see NO CRITICISM of these applications either.

  Thanks to all those have commented here.  I did the product team BlackBerry World aware of the concerns expressed here on the comments filtering, and they agreed with the points that you all did.  There is an update to the BlackBerry World Server are planned for next week, and this behavior will be restored with this update.  So, you should see all the comments that appear again in a few weeks (update + time for cache refresh).

• Problems syncing with my Mac and my "BOLD" blackBerry Smartphones

  Help! I'm new to Blackberry and tried to synchronize my 9000 "BOLD" on my Mac (Entourage). My computer does not even recognize my device. I read a lot of posts in this BB site, the PocketMac site and Apple's site, but there is no definitive solution to this problem.

  I installed the latest version of the PocketMac and have also installed the recommended update. When I plug the USB cable from my phone to my computer, it tries to sync but I get this error:

  [04:50:26.621] unable to connect to BlackBerry (error 1); jump.

  Can someone tell how to fix this?

  Hello richchin,

  This error almost always means that PocketMac struggled to find the device for one reason or another. I have included an article that should be very helpful in this work.  My experience is that uninstalling and reinstalling PocketMac, followed by deleting .kext files (as described in the article) and then the installation of the update of the driver will give the best results for you.  Please also restart the computer when you are prompted, and then at the end of the process before trying to synchronize.

  Here's the article I mentioned:

  Title of article: mistake1. (jump) is displayed whensynchronizing

  Item number: KB15429

  Link: http://www.blackberry.com/btsc/KB15429

• Password and username of blackBerry Smartphones

  Hello all, this is my first attempt on the scoreboard, and I need help pls.

  updated my email address and password. Email sent to confirm this, but when I try to go in blackberry BB mt both unrecognized. Can anyone help.

  bifocals, thank you for your help. I managed to contact global apps by recreating a new Id with my new e-mail address and password. It would help if BB could give this information when you change your contact information.

  Thank you very much for your time.

• Anti virus and security net blackBerry smartphones

  Hi all I'm new to blackberry just got a curve 8900 im a little worried about using the internet on this subject. the device have a firewall, anti-virus etc thank you for your help

  Yes, there is a security firewall. All the data and e-mail coming and going of the device is encrypted.

  There is no need antivirus for BB because no viruses yet developed for the BB... and you can't build an 'anti' until you know what the attack, right?

  You're safe. Enjoy.