Approach new (and amazingly illogical) blackBerry client app in the world of BB

A week or two ago, I started to see a lot less critical being represented in the client world BB for all applications, the number of existing comments indicated for this app on its title bar. For example, the title implies that there are 8 comments, but only 2 are presented. I thought it was a bug, so I pointed out to BlackBerry. Today, I got a response. Guess what...

It turns out that it is a result of recent 'great idea' BlackBerry looking are now only to those whose phones have the same ID of device than the examiner. In other words, if you have for example the Z30 thereafter you will see comments made by Z30 users only. Forget about being able to read the comments from for example the owners Z10, Z3 or Leap.

What a stupid idea. How an application is different between for example Z30 and Leap, or between the Q5 and Q10. This is the same application that runs on the same OS on almost identical devices. Why target more users access to customers so that there is usually so little of them in any case. If an application has several comments, but none of them for example a Z10 user then Z10 users will see NONE.

It is understandable that the comments of another platform/OS are not for another OS (for example the comments of the Playbook is not for phones BB10) that most limit the visibility of comments to a specific MODEL of PHONE only is just crazy. No other app store does such a silly thing.

When a new phone model comes out, it probably means that the people who buy it will see really ANY reviews of ANY applications until they have begin to post comments on this phone model themselves. And even if the new phone is not really different from existing models, like for example the jump of the Z30, which means that all applications to look and are working on it, just as they do on the Z30.

I think that I don't have to explain how a very limited number of comments displayed for a specific phone model will affect sales of the app. On each new version of phone model, all providers must actually BEGIN to COLLECT the COMMENTS FROM SCRATCH for this phone model.   In the case of some of my apps, even if they have several comments, sometimes none of them has been presented for example a user Z3 or Leap, but until recently Z3 or Leap users could see them again while now they see NO CRITICISM of these applications either.

Thanks to all those have commented here.  I did the product team BlackBerry World aware of the concerns expressed here on the comments filtering, and they agreed with the points that you all did.  There is an update to the BlackBerry World Server are planned for next week, and this behavior will be restored with this update.  So, you should see all the comments that appear again in a few weeks (update + time for cache refresh).

Tags: BlackBerry Developers

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