New iMac keeps death beach ball?
Hello
I have an iMac (retina 5K, 27 inches, end of 2015) - brand new to replace my old faithful version 2007. However, every day that I'll have to restart I get the beachball of death - everything freezes and stop force is not an option. I also does not happen in the activity monitor to see what it might be in this case. Any thoughts? All software up to date...
Thank you!
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Tags: Mac
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Beach ball of death as well as by the slow performance of spinning glaciers
Hi people,
I have been enduring the beach ball of death from a spinning some time now in the calculation of my daily life and I just can't take longer, as long as it happens little matter what I do on the Mac, and performance are slowed by the glaciers.
It happens all the time.
I ran several ladies of virus, including clams and none of them came with something.
The problem came slowly over a long period of time. Now, however, the beach ball takes over whenever I'm on Mac to the point that I have to force quit, and then restart just to get anything done, and even then, it is not long until the ball is back and performance slows down again.
Thank you in advance for any help you can provide.
Please let me know if you need more information than that on my computer:
Model name: iMac Model identifier: iMac12, 1 Processor name: Intel Core i5 Processor speed: 2.5 GHz Number of processors: 1 Total number of cores: 4 L2 Cache (by heart): 256 KB L3 Cache Memory: 6 MB Memory: 4 GB Boot ROM version: IM121.0047.B23 Version of the SCM (System): 1.71f22 With gratitude,
AK
Please post a report of EtreCheckof your system. We then look for obvious problems. Please click on the link, download the application and run the report. Once you have the report, please copy and paste into your response to this post.
If you would like more information on what is EtreCheck, just click on the link and you will find a description of the application.
It is very possible that your problem much worse by installing antivirus on your computer applications. AV apps for Mac are useless, there is no virus for OS X. Most tend to create more problems than they solve so look for developers instructions to uninstall (s) installed and uninstall them. Run the EtreCheck report after it has been uninstalled. OS X needs no antivirus, cleanup or ANY third party maintenance apps. If left alone and simply updated OS X will run well for most users for years!
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Just updated LR 4-6, so I find lightroom does not not like before. LR 6 is very slow at the start, whenever I pass 'Library' to 'Develop' or import images, the Apple beach ball will roll for a few minutes first. My iMac uses OS X version 10.10.5 are all these compatibility issues? What should I do to make it work better the lightroom?
Please take a look at the article and follow: https://helpx.adobe.com/lightroom/kb/optimize-performance-lightroom.html
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every time I launch muse and I get the beach ball of death, what do I do?
every time I launch muse and I get the beach ball of death, what do I do?
Hi Graham,
Have you tried restarting the machine or re - install the software?
Kind regards
Akshay
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Beach balling computer and slow throughout, including Safari
I have an iMac (21.5 inch, mid 2010) OS X Yosemite. During the last three weeks he has begun to run very slowly. I'm not a computer guy, but I've read about some threads to execute an EtreCheck. Here are the results, I'd like some advice.
Thank you in advance!
EtreCheck version: 2.9.13 (267)
Report generated 2016-07-16 13:39:42
Download EtreCheck from https://etrecheck.com
Duration 07:34
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Click on the link [check files] help with unknown files.
Verify the signatures of Apple: enabled
Problem: Beachballing
iMac (21.5 inch, mid-2010)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac11, 2
1 3.2 GHz Intel Core i3 processor: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
Vacuum
BANK 1/DIMM0
Vacuum
0/DIMM1 BANK
OK 2 GB DDR3 1333 MHz
BANK 1/DIMM1
OK 2 GB DDR3 1333 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI Radeon HD 5670 - VRAM: 512 MB
iMac, 1920 x 1080
OS X Yosemite 10.10.5 (14F1808) - since startup time: less than an hour
WDC WD1001FALS-40Y6A0 disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 999,35 go-go (690,13 free) - 164 errors
Drive failure!
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
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Computer, Inc. Apple IR receiver.
Built-in ISight from Apple Inc..
Apple internal memory card reader
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
Mac App Store and identified developers
/System/Library/LaunchDaemons/thnuclnt.plist
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Unity Web Player: UnityPlayer version 4.1.2f1 (2013-06-30) [Support]
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net.juniper.DSSafariExtensions: Unknown (2013-05-25) [Support]
AdobePDFViewerNPAPI: 11.0.17 - SDK 10.6 (2016-07-16) [Support]
FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-16) [Support]
Silverlight: 5.1.20513.0 - SDK 10.6 (2013-09-05) [Support]
QuickTime Plugin: 7.7.3 (2016-07-02)
Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-16) [Support]
iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-20)
SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-24), [Support]
AdobePDFViewer: 11.0.17 - SDK 10.6 (2016-07-16) [Support]
JavaAppletPlugin: Java 8 update 91 build 14 (2016-05-04) check the version of
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
WebEx: 1.0 (2011-02-15) [Support]
Web of Google Earth plugin: 7.1 (2013-10-07) [Support]
Flash Player (2016-06-28) [Support]
Java (2016-05-04) [Support]
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 999,35 GB disc used: 309,22 GB
Destinations:
Time Machine [Local] backups
Total size: 249,72 GB
Total number of backups: 0
An older backup: -.
Last backup: -.
Backup disk size: too small
Backup size GB 249,72 < (disc 309,22 GB X 3)
2% WindowServer
2% fontd
1% mdworker (8)
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Some clues you are given in red. You don't have enough RAM for all programs that you have running. Read your report and pay attention to what is in RED.
Ways to help make a slow Mac faster
- 17 reasons why your Mac runs slower than expected
- Slow performance of Mac? This Article addresses!
- Difficulty of slow start in OS X | MacFixIt - CNET Reviews
- How to fix the slow down time and start. | MacTip.net
- 6 easy tips to speed up OS X Yosemite on your Mac.
Avoid using third-party cleaning software. This software does more harm than good. You don't need it. All computers become slower over time even in normal conditions of use. Experienced users erasing the hard drive and do a clean install from scratch, from time to time; or every time that the installation of a major update of the OS. Do means if you must maintain regular and several backups.
Add more RAM or reduce the number of simultaneously executed from applications and utilities. Delete unnecessary anti-malware software and any software that promises to clean your Mac. Look for the runaway process: Runaway applications can shorten the battery life, affect performance and increase the heat and fan activity. Also, visit The FAQ XLab and read the FAQ on the treatment with The Spinning Beach Ball of Death.
The ultimate solution
Back up everything, wipe the drive, reinstall OS X and restore your data from backup. Reinstall the third-party software of original/zero media.
[Permission to use any part of the foregoing has been granted by khati, exclusively, to theratter.]
-
Back just from the genius bar and the verdict is in: my faithful Imac hard drive 2008 is a failure. It works always kind, but after using the machine for a while, I get the endless beach ball and just slows down to a crawl.
So, I think to buy a new one rather than spend the money fixing the old machine. Unfortunately, I don't have a lot of money to spend, so now I look at Ebay auctions to see if I can find a good used Imac it. I want to upgrade and get a newer version, if possible, but ideally, do not spend much over $ 300-400. Maybe more if it's really worth.
I'd like to be able to get an Imac which will take place at El Capitan and hopefully have the ability to upgrade to newer versions of operating as well, if they are available. Man alone is under Snow Leopard, which will help soon is Chrome. It would also be good to be able to run later, or at least near latest - versions of the software. I might consider getting Photoshop, for example, and Final Cut Pro X, that doesn't work at all on my old machine. I was watching some: i5 IMac Mid 2011 21.5 "MC309LL/A 2.50 Ghz 500 GB 4 GB of Ram more who seem to go around $ 350-450 and seem very good.
Or I might also consider an old computer with an older but faster processor? Or newer of the subcontractor, the better, no matter how fast? What graphics cards, for something like Photoshop or FCPX, a newer computer would be preferable to an older one? An old computer can be cheaper overall, so if he does not have much difference in performance, it might be a better choice. Or if I can get an old one that has been a very expensive model when it sold first, it might be all as good as a cheaper, more recent version.
In any case, looking for an entry before I decide what to do. As my old computer still works, I can have at least a little time to find a good model. Also consider a still newer than 2011 model, if it would make a big difference. And does anyone know a good, trusted seller on Ebay who may have a lot of Imacs available?
Thanks for any help or suggestion!
Well, I would only buy a used computer from someone local or company that offers insurance. I wouldn't trust anyone on ebay with a computer; first of all, you don't know what form the machine or hard disk and other components would be in and they seem to everyone trying to sell with the latest OS that violates the license terms. A needs of Mac used to be sold with the operating system initially provided with which means that the seller must wipe the drive and reinstall the original OS. It's the only way they can separate the machine with their identifier Apple or you will not be able to reinstall or update applications. Then, ask them if they will sell it with the original OS - if it's Snow Leopard or earlier, they should give you the installation discs. If it's Lion or later, there are no disks and they need use internet to go back to the original OS.
Also, don't forget that the new iMacs cannot be upgraded later (only the RAM on 27 "), so you are stuck with what you have. So, ask lots of questions and be very careful. If you get it locally, try to see if you can take it to the Genius Bar for an assessment.
-
How to restore a backup catalog of my images on a new iMac
I have one all my images of almost 700 GB Lightroom Catalog
I did a backup of the settings catalogue (without images) one day before the death of my old iMac
I also have a backup of the images via Time Machine (made daily)
I bought a new iMac and copied images inside of Time Machine - keep the same folder structure. I also have the settings saved on the new machine Catalog backup.
My question is: in the newly installed copy of LR on my new machine, how can I restore and apply this saved catalog related images which are now on my new iMac? Can I do a new import of images in LR and then somehow apply the catalog, or I load the catalog and then point it to the pictures, that respect? I tried the latter and all I get is a screen full of blank thumbnails with question marks on them.
Thanks in advance.
Hi KurtHeck
Greetings!
You must open the backup catalog on your new computer.
- Choose file > open catalog.
- Navigate to the location of your backup catalog file.
- Select the backup the .lrcat file and click Open.
If after the opening of the catalogue you found images as missing.
Reconnect your Images in the catalog suite Adobe Lightroom - find folders and files moved or missing
Let us know if this helps
Concerning
Assani
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Performance issues of Lightroom after updating to the new iMac
I used an iMac 2013 end with 3.5 Ghz i7 and 3 TB Fusion Drive and 32 GB of RAM and had very good performance.
I've recently updated to an iMac of retina with i7 4.0 Ghz and 512 GB SSD and 32 GB of RAM. I also bought an external LaCie Big 1 TB drive which has 1 300 MB/s read/write speeds and put my Lightroom library, photos and ACR cache on this drive.
In view of these changes, I expect an increase in the performance of my previous system. However, I see the opposite. In Lightroom when I apply a preset, I sometimes get a beach ball of rotation for a few seconds before she applies. In Photoshop, using the Google Nik filters, I when I move the sliders effect is not instantaneous as it used to be; Instead, I see chunks of the screen redraw.
All other applications on my system seem to work very well. Photoshop and LR open both faster than they on my previous iMac. But their use seems slower that me perplexed.
Any ideas?
I guess the beach ball, that you see is the generation of the 1:1 Preview or how long it takes to calculate overall gross instead of a preview of lower res. The display on these new iMacs is so gigantic that the standard preview size is way too small (the max is 2880 pixels long, which is a factor of 2 too small for the retina display). The machine of the retina has 4 x as many pixels as the iMac 27 "older. The difference in speed between 4.0 Ghz and 3.5 GHz is not enough to compensate for this difference in number of pixels that should be calculated from the raw to catch up so you should see a decrease in the speed if you're using Lightroom full screen. Try the Lightroom window about 1/4 of the screen and see if that changes things.
-
Slow down the Sierra, grief beach ball
Initially, after the download of the Sierra, all was great. Now, the day and a half later, performance has significantly slowed down and a lot of rotation beach balls advance a little.
Ways to help make a slow Mac faster
- 17 reasons why your Mac runs slower than expected
- Slow performance of Mac? This Article addresses!
- Difficulty of slow start in OS X | MacFixIt - CNET Reviews
- How to fix the slow down time and start. | MacTip.net
- 6 easy tips to speed up OS X Yosemite on your Mac.
- OS X El Capitan - if your Mac runs slowly
- Visit The FAQ XLab and read the FAQS on performance
Avoid using any third-party cleaning software. Usually, this software does more harm than good. You don't need it. All computers become slower over time even in normal conditions of use. Experienced users erasing the hard drive and do a clean install from scratch, from time to time; or every time that the installation of a major update of the OS. Do means if you must maintain regular and several backups.
Add more RAM or reduce the number of simultaneously executed from applications and utilities. Delete unnecessary anti-malware software and any software that promises to clean your Mac. Look for the runaway process: Runaway applications can shorten the battery life, affect performance and increase the heat and fan activity. Also, visit The FAQ XLab and read the FAQ on the treatment with The Spinning Beach Ball of Death.
The ultimate solution
Back up everything, wipe the drive, reinstall OS X and restore your data from backup. Reinstall the third-party software of original/zero media.
-
How can I stop the beach balling on my mac
Hard drive of my iMac seems if install in a rhythmic pattern of activity that comes with beach ball and applications get hung. Even typing can cause the beach balling. Help, please. I copied my recent EtreCheck thanks for all the ideas, it has been very frustrating to try to remedy.
EtreCheck version: 3.0.3 (307)
Report generated 2016-08-31 02:13:30
Download EtreCheck from https://etrecheck.com
Time 05:02
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
iMac (27-inch, late 2009)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac11, 1
1 2.66 GHz Intel Core i5 processor: 4 strands
16 GB expandable RAM - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1067 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1067 MHz
0/DIMM1 BANK
OK 4 GB DDR3 1067 MHz
BANK 1/DIMM1
OK 4 GB DDR3 1067 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
OS X El Capitan 10.11.6 15G (31) - since startup time: less than an hour
WDC WD2003FZEX-00Z4SA0 disk0: (2 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 2.00 TB (695,90 GB free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
OPTIARC DVD RW AD - 5680H)
Fujitsu ScanSnap S1500
Hub keyboard Apple, Inc.
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Card reader Apple
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
Elgato EyeTV HD
Apple Inc. IPhone.
Computer, Inc. Apple IR receiver.
Built-in ISight from Apple Inc..
Mac App Store and identified developers
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com.elgato.driver.DontMatchCinergy450 [no charge] (1.1 - 2016-08-25) [Support]
com.elgato.driver.DontMatchCinergyXS [no charge] (1.1 - 2016-08-25) [Support]
com.elgato.driver.DontMatchEmpia [no charge] (1.1 - 2016-08-25) [Support]
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com.globalstar.iokit.SPOTDriverExtension [no charge] (1.1 - 2016-08-25) [Support]
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[no charge] 46 Apple jobs
[loading] 153 jobs Apple
tasks of Apple 92 [performance]
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com.Carbonite.launchd.carbonitealerts.plist [loading] (2008-09-24) [Support]
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com.fujitsu.pfu.ScanSnap.AOUMonitor.plist [running] (2015-08-27) [Support]
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[no charge] com. AndreaElectronics.kext.AndreaUSBAudioPlugin.plist (2014-11-18) [Support]
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[loading] com.adobe.fpsaud.plist (2016-06-28) [Support]
[loading] com.apple.aelwriter.plist (2011-08-30)
[loaded] com.Carbonite.launchd.carbonitedaemon.plist (2008-07-20) [Support]
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[loading] com.google.keystone.daemon.plist (2016-07-20) [Support]
[loading] com.malwarebytes.HelperTool.plist (2016-08-19) [Support]
[loading] com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2013-01-17) [Support]
[loading] com.microsoft.office.licensingV2.helper.plist (2016-07-09) [Support]
com.proxify.proxySettingsDaemon.plist [running] (2015-02-06) [Support]
com.Proxify.Updater.plist [running] (2015-02-06) [Support]
com.surteesstudios.hddfancontroldaemon.plist [running] (2014-06-03) [Support]
[cannot] com.adobe.ARM. [...]. plist (2013-05-02) [Support]
com.Amazon.music.plist [running] (2014-12-15) [Support]
[loading] com.apple.SafariBookmarksSyncer.plist (2009-06-15) [Support]
[loading] com.citrixonline.GoToMeeting.G2MUpdate.plist (2014-03-13) [Support]
com.Proxify.plist [running] (2015-02-06) [Support]
HDD Fan Control Monitor Application (/ Applications/HDD Fan Control Monitor.app)
Dropbox application (/ Applications/Dropbox.app)
EyeTV Helper Application (/ Library/Application Support/EyeTV/EyeTV Helper.app)
ScanSnap Manager Application (/ Applications/ScanSnap/ScanSnap Manager.app)
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Web of Google Earth plugin: 7.1 (2016-08-19) [Support]
Default browser: 601 - SDK 10.11 (2016-08-07)
Flip4Mac WMV Plugin: 2.4.4.2 (2012-06-06) [Support]
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]
FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-08-29) [Support]
LogMeIn: 1.0.961 - SDK 10.7 (2013-10-25) [Support]
Silverlight: 5.1.40416.0 - SDK 10.6 (2015-05-19) [Support]
QuickTime Plugin: 7.7.3 (2016-08-07)
Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-29) [Support]
googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]
iPhotoPhotocast: 7.0 (2011-08-09)
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]
GarminGpsControl: 4.0.1.0 Release - SDK 10.6 (2012-01-06) [Support]
LogMeInSafari32: 1.0.961 - SDK 10.7 (2013-10-25) [Support]
SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-21) [Support]
WebEx: 1.0 (2009-03-16) [Support]
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
Web of Google Earth plugin: 7.1 (2013-10-07) [Support]
RealPlayer Plugin: Unknown (2009-09-08) [Support]
AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-21)
EverNote Web Clipper - Evernote Corp. - http://evernote.com (2015-08-19)
AndreaAudio (2014-11-18) [Support]
Carbonite (2012-08-30) [Support]
Flash Player (2016-06-28) [Support]
Flip4Mac WMV (2012-05-15) [Support]
Fan HDD control (2014-09-08) [Support]
MacFUSE (2010-10-12) [Support]
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 2.00 TB disk used: 1.30 TB
Destinations:
[Network] data
Total size: TB 3.00
Total number of backups: 97
An older backup: 27/03/15, 12:34
Last backup: 31/08/16, 12:09 AM
Backup disk size: too small
Backup TB 3.00 size < (disk used TB 1,30 X 3)
100% photolibraryd
49% EyeTV
31% Elgato H.264 Decoder
Photos of 5%
3% kernel_task
Top of page process of memory: ⓘ
894 MB kernel_task
Photos of 393 MB
Safari of 295 MB
Dropbox 213 MB
Soagent 164 MB
1.98 GB of free RAM
2 pm used GB RAM (8.24 GB being cached)
Used Swap 0 B
August 31, 2016, 02:10:03 /Library/Logs/DiagnosticReports/updater_2016-08-31-021003_[redacted].crash
/ Library/Application Support/bookmarklet/updater
August 31, 2016, 01:56:03 self-test - spent
August 31, 2016, 01:21:01 /Library/Logs/DiagnosticReports/updater_2016-08-31-012101_[redacted].crash
August 31, 2016, 12:55:53 AM /Library/Logs/DiagnosticReports/updater_2016-08-31-005553_[redacted].crash
August 30, 2016, 22:53:22 /Library/Logs/DiagnosticReports/updater_2016-08-30-225322_[redacted].crash
August 30, 2016, 21:23:13 /Library/Logs/DiagnosticReports/updater_2016-08-30-212313_[redacted].crash
August 30, 2016, 20:47:57 /Library/Logs/DiagnosticReports/updater_2016-08-30-204757_[redacted].crash
August 30, 2016, 19:52:52 /Library/Logs/DiagnosticReports/updater_2016-08-30-195252_[redacted].crash
August 30, 2016, 16:52:45 /Library/Logs/DiagnosticReports/updater_2016-08-30-165245_[redacted].crash
August 30, 2016, 16:52:40 /Library/Logs/DiagnosticReports/updater_2016-08-30-165240_[redacted].crash
August 30, 2016, 15:32:16 /Library/Logs/DiagnosticReports/updater_2016-08-30-153216_[redacted].crash
August 30, 2016, 12:17:01 /Library/Logs/DiagnosticReports/updater_2016-08-30-121701_[redacted].crash
August 30, 2016, 09:31:34 /Library/Logs/DiagnosticReports/updater_2016-08-30-093134_[redacted].crash
August 30, 2016, 06:21:30 /Library/Logs/DiagnosticReports/updater_2016-08-30-062130_[redacted].crash
August 29, 2016, 19:49:22 /Library/Logs/DiagnosticReports/updater_2016-08-29-194922_[redacted].crash
August 29, 2016, 18:54:17 /Library/Logs/DiagnosticReports/updater_2016-08-29-185417_[redacted].crash
August 29, 2016, 13:21:41 /Library/Logs/DiagnosticReports/updater_2016-08-29-132141_[redacted].crash
August 29, 2016, 12:27:18 ~/Library/Logs/DiagnosticReports/SpotlightNetHelper_2016-08-29-122718_[redacted] .crash
/System/Library/PrivateFrameworks/ParsecUI.Framework/versions/A/support/Spotlig htNetHelper.app/Contents/MacOS/SpotlightNetHelper
August 29, 2016, 11:36:28 /Library/Logs/DiagnosticReports/updater_2016-08-29-113628_[redacted].crash
August 29, 2016, 10:21:22 /Library/Logs/DiagnosticReports/updater_2016-08-29-102122_[redacted].crash
August 29, 2016, 06:21:17 /Library/Logs/DiagnosticReports/updater_2016-08-29-062117_[redacted].crash
August 29, 2016, 12:31:45 AM /Library/Logs/DiagnosticReports/updater_2016-08-29-003145_[redacted].crash
August 28, 2016, 03:43:15 ~/Library/Logs/DiagnosticReports/Proxify_2016-08-28-034315_[redacted].crash
com.proxify.Proxify - /Applications/Proxify.app/Contents/MacOS/Proxify
You run the application Photos?
-
Ok Internet speeds (75/73) but with any browser-help beach ball!
I just upgraded to el Capitan in an attempt to solve this problem, but nothing helped.
I have FIOS and test my speed up/download on my desk, they are about 80/80. But when I use internet (Safari or Firefox) I STILL have the beach balls and a long latency time. I tried to use ethernet and WiFi connections and the same question. MacBook Pro my husband (WiFi) and our iPhones are MUCH faster, even if far from the router. My computer is directly connected to the router and located next to it.
I brought it Genius Bar yesterday and all tests came out fine. I sometimes too many shifts with other programs, but the major problem is the Internet. Any advice would be great!
Thank you.
iMac late 2013
El Captain 10.11.6
All up-to-date browsers
2.9 GHz processor
8 MB OF RAM
629 GB/1 TB HD in use
If you could run a report EtreCheck and post it here maybe something indicates in the report.
-
Hello
I bought an air iMac, and now I would like to make a backup of my iPhone on this computer.
but the question is, if I do not have the backup that I did before, it is possible that I lost my dates?
because the computer I had entered is not an iMac.
Thank you
Francesca
Hello Francesca Montani,.
Thank you for using communities of Apple Support.
Congratulations on your new iMac! I understand from your message that you want to create a backfile to your iPhone 5 c, but are afraid of losing the data on it. I know how it is important for you to keep your data on your iPhone 5 c and to create a backup file for it.
When you plug your iPhone 5 c in your new iMac, iTunes should open. Your iPhone 5 c should also receive a message asking if you trust the computer. Go ahead and trust of the computer.
iTunes should display a page that says: Welcome to iTunes and you give 2 options. You want to choose the option to play up like new. Don't worry, it will not erase anything from your iPhone. The next page, you should see if the page summary of the iPhone. You should see a picture of an iPhone and a description.
In the middle of the right side, you should see a section called manually backup and restore. To create a backup file, select Back Up Now. This article has steps and a picture to help you create an iTunes up. I have also highlighted the steps below:
The backup of your iPhone, iPad and iPod touch
iTunes
- Open iTunes and connect your device to your computer.
- If a message asks you to Trust This Computer or device password, follow the steps on the screen. If you have forgotten your password, get help.
- Select your iPad, iPhone or iPod when it appears in iTunes. If your device does not appear in iTunes, know what to do.
- If you want to save data of health and activity of your device iOS or Apple Watch, you must encrypt your backup: check the box called Encrypt [device] backup and create a memorable password.
Write down your password and store it somewhere safe, because there is no way to recover your backups iTunes without this password.
If you do not need to save your health data and activity, you can make a backup that is not encrypted. Just click Back Up Now.
- After the end of the process, you can see if your backup completed successfully in the iTunes preferences > devices. You should see the name of your device with the date and time that iTunes created the backup. If you encrypted your backup, you should also see
next to the name of your device.
Best regards
-
Can some help? My Mac continues to beach ball.
Here is my report of being: I copied details of Kernel Panic at the end of the report.
EtreCheck version: 2.9.13 (267)
Report generated 2016-07-30 12:50:59
Download EtreCheck from https://etrecheck.com
Time 01:48
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
iMac (retina 5K, 27 inches, end of 2015)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac17, 1
1 3.2 GHz Intel Core i5 CPU: 4 strands
16 GB expandable RAM - [Instructions]
BANK 0/DIMM0
OK MHz 4 GB DDR3-1867
0/DIMM1 BANK
OK MHz 4 GB DDR3-1867
BANK 1/DIMM0
OK MHz 4 GB DDR3-1867
BANK 1/DIMM1
OK MHz 4 GB DDR3-1867
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n/ac
AMD Radeon R9 M390 - VRAM: 2048 MB
iMac 5120 x 2880
OS X El Capitan 10.11.6 15G (31) - since startup time: less than an hour
ST1000DM003 disk HARD APPLE disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Delphine (disk2) /: 1.02 TB (839,49 GB free)
Storage of carrots: disk1s2 23.55 GB Online
Storage of carrots: disk0s2 999.35 GB Online
APPLE SSD AP0032H disk1: (24 GB) (Solid State - TRIM: Yes)
EFI (disk1s1) < not mounted >: 315 MB
Boot OS X (disk1s3) < not mounted >: 134 MB
Delphine (disk2) /: 1.02 TB (839,49 GB free)
Storage of carrots: disk1s2 23.55 GB Online
Storage of carrots: disk0s2 999.35 GB Online
Broadcom Corp. Bluetooth USB host controller.
Apple Inc. FaceTime HD camera (built-in)
Hub keyboard Apple, Inc.
Apple Inc. Apple Keyboard
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
[loaded] 7 tasks Apple
[loading] 163 tasks Apple
[operation] 68 tasks Apple
[loaded] 44 tasks Apple
[loading] 158 tasks Apple
[operation] 88 tasks Apple
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-01-14) [Support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-07-11) [Support]
[loading] com.google.keystone.agent.plist (2016-07-11) [Support]
com.TeamViewer.TeamViewer.plist [no charge] (2016-06-22) [Support]
com.TeamViewer.teamviewer_desktop.plist [no charge] (2016-06-22) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-07-11) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-11) [Support]
[loading] com.adobe.agsservice.plist (2016-01-14) [Support]
[loading] com.adobe.fpsaud.plist (04 / 04/2016) [Support]
[loading] com.cocoatech.pathfinder.SMFHelper.plist (2009-12-18) [Support]
[loading] com.google.keystone.daemon.plist (2016-07-11) [Support]
[loading] com.macpaw.CleanMyMac3.Agent.plist (2016-05-09) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loading] com.skype.skypeinstaller.plist (2016-06-27) [Support]
[loading] com.teamviewer.Helper.plist (2016-05-02) [Support]
com.TeamViewer.teamviewer_service.plist [no charge] (2016-06-22) [Support]
[no charge] org.macports.apache2.plist [Support]
[loading] 407 tasks Apple
[operation] 183 tasks Apple
FlashPlayer - 10.6: 21.0.0.213 - SDK 10.6 (2016-05-09) [Support]
QuickTime Plugin: 7.7.3 (2016-07-20)
Flash Player: 21.0.0.213 - SDK 10.6 (2016-05-09) obsolete! Update
EPPEX plugin: 3.0.5.0 (2009-07-29) [Support]
Default browser: 601 - SDK 10.11 (2016-07-20)
Silverlight: 5.1.20125.0 - SDK 10.6 (2015-05-12) [Support]
JavaAppletPlugin: 15.0.1 - 10.11 (2011-11-13) check the version of the SDK
Flash Player (04 / 04/2016) [Support]
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Delphine: Disc size: 1.02 TB disc: 182,51 GB
Destinations:
Time Machine [Local] backups
Total size: 0 B
Total number of backups: 52
An older backup: 25/11/11, 21:43
Last backup: 24/06/16 11:40
Backup disk size: too small
Save the size 0 B < (disc 182,51 GB X 3)
Panky Drive [Local]
Total size: 5,00 TB
Total number of backups: 6
An older backup: 20/07/16 13:00
Last backup: 30/07/16, 12:11
Size of backup drive: Excellent
Size of backup 5,00 TB > (disk size 1.02 TB X 3)
2% WindowServer
1% fontd
0% kernel_task
0% cloudpaird
Top of page process of memory: ⓘ
1.15 GB kernel_task
Mdworker (20) 393 MB
Mds_stores 344 MB
QuickLookSatellite 131 MB
Dock of 115 MB
11.00 GB of free RAM
4.50 GB used RAM (1.81 GB being cached)
Used Swap 0 B
July 30, 2016, 12:42:18 test - passed
July 20, 2016, 11:18 /Library/Logs/DiagnosticReports/Kernel_2016-07-20-111800_[redacted].panic [details]
Anonymous UUID: FCEC1DA4-15AF-5A6E-33B3-EA1114FA63A4
Sea 20 Jul 11:18 2016
Panic report *.
panic (the appellant 2 cpu 0xffffff7f91ea3cbc): "cannot allocate a ts/IOAcceleratorFamily-205.10/Kext2/IOAccelMemory.cpp:175 memory"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IOAcceleratorFamily_kex ".
Backtrace (2 CPU), Frame: Return address
0xffffff9240f7b960: 0xffffff800fadab12
0xffffff9240f7b9e0: 0xffffff7f91ea3cbc
0xffffff9240f7ba10: 0xffffff7f91ed5495
0xffffff9240f7ba50: 0xffffff7f91ff76f6
0xffffff9240f7ba80: 0xffffff7f91ec730a
0xffffff9240f7bac0: 0xffffff7f91ea3f54
0xffffff9240f7bb00: 0xffffff7f91fdbbc3
0xffffff9240f7bb40: 0xffffff7f91fdbb54
0xffffff9240f7bb70: 0xffffff7f9201cec1
0xffffff9240f7bb90: 0xffffff7f9201cc04
0xffffff9240f7bbc0: 0xffffff7f9201ca9b
0xffffff9240f7bbe0: 0xffffff7f91eb70c9
0xffffff9240f7bc20: 0xffffff7f91ec73bf
0xffffff9240f7bc50: 0xffffff7f91eb8019
0xffffff9240f7bc70: 0xffffff7f92015ba2
0xffffff9240f7bc90: 0xffffff7f91eb7e46
0xffffff9240f7bcc0: 0xffffff7f91ec6e4a
0xffffff9240f7bd20: 0xffffff8010094de1
0xffffff9240f7bd70: 0xffffff80100dea89
0xffffff9240f7bde0: 0xffffff800fb97991
0xffffff9240f7be30: 0xffffff800fadf283
0xffffff9240f7be60: 0xffffff800fac28b8
0xffffff9240f7bea0: 0xffffff800fad2665
0xffffff9240f7bf10: 0xffffff800fbb8dca
0xffffff9240f7bfb0: 0xffffff800fbecc86
Extensions of core in backtrace:
com.apple.iokit.IOAcceleratorFamily2 (205.10) [949D9C27-0635-3EE4-B836-373871BC62 47]@0xffffff7f91ea3000-> 0xffffff7f91f0efff]
dependency: com.apple.iokit.IOPCIFamily (2.9) [D8216D61-5209-3B0C-866D-7D8B3C5F33FF] @ 7f9032c000 0xffffff
dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [172C2960-EDF5-382D-80A5-C13E97D74880] @0 xffffff7f90e23000
com.apple.driver.AppleIntelSKLGraphics (10.1.4) [2105CAB9-A7BE-3456-8422-F10D189D AF24]@0xffffff7f91fa9000-> 0xffffff7f9205ffff]
dependency: com.apple.iokit.IOSurface (108.2.1) [B5ADE17A-36A5-3231-B066-7242441F7638] @ ff7f90c91000 0xffff
dependency: com.apple.iokit.IOPCIFamily (2.9) [D8216D61-5209-3B0C-866D-7D8B3C5F33FF] @ 7f9032c000 0xffffff
dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [172C2960-EDF5-382D-80A5-C13E97D74880] @0 xffffff7f90e23000
dependency: com.apple.iokit.IOAcceleratorFamily2 (205.10) [949D9C27-0635-3EE4-B836-373871BC62 47]@0xffffff7f91ea3000
Corresponding to the current thread BSD process name: Google Chrome it
Mac OS version:
15F34
Kernel version:
15.5.0 Darwin kernel version: kills Apr 19 18:36:36 PDT 2016; root:XNU-3248.50.21~8/RELEASE_X86_64
Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6
Slide kernel: 0x000000000f800000
Text of core base: 0xffffff800fa00000
Text __HIB base: 0xffffff800f900000
Name of system model: iMac17, 1 (Mac-DB15BD556843C820)
Availability of the system in nanoseconds: 205101722132236
last load kext to 8343230264820: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f935ac000 size 368640)
Finally unloaded kext to 78707583128574: com.apple.iokit.IOUSBMassStorageDriver 1.0.0 (addr 0xffffff7f90847000 size 184320)
kexts responsible:
com Apple.filesystems.afpfs 11.0
com Apple.NKE.asp - tcp 8.0.0
com.apple.driver.AppleTopCaseHIDEventDriver 86
com.apple.driver.AppleHSBluetoothDriver 86
com.apple.driver.AudioAUUC 1.70
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.AGPM 110.22.0
com.apple.driver.X86PlatformShim 1.0.0
com Apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 274,9
com.apple.driver.AppleHDA 274,9
3.12.7 com.apple.driver.AppleGraphicsDevicePolicy
com Apple.Driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.5f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelSKLGraphics 10.1.4
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.4.2
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.5f3
com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.1.4
com.apple.driver.AppleIntelPCHPMC 1.1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.AMDRadeonX4000 1.4.2
com.apple.kext.AMD7000Controller 1.4.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.driver.AppleSDXC 1.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.2.0
com.apple.driver.AirPort.Brcm4360 1040.1.1a6
2.8.5 com.apple.iokit.IOAHCIBlockStorage
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com Apple.NKE.applicationfirewall 163
com Apple.Security.Quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleMultitouchDriver 304.12
com.apple.driver.AppleHIDTransport 5
com.apple.driver.IOBluetoothHIDDriver 4.4.5f3
com Apple.kext.Triggers 1.0
com.apple.driver.DspFuncLib 274,9
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSurface 108.2.1
com.apple.driver.CoreCaptureResponder 1
3.12.8 com.apple.driver.AppleGraphicsControl
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.5f3
com.apple.iokit.IOBluetoothFamily 4.4.5f3
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleHDAController 274,9
com.apple.iokit.IOHDAFamily 274,9
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOAcceleratorFamily2 205,10
com.apple.kext.AMDSupport 1.4.2
3.12.8 com.apple.AppleGraphicsDeviceControl
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com Apple.Driver.USB.cdc 5.0.0
com.Apple.Driver.USB.Networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.CoreStorage 517.50.1
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 6.0.2
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com Apple.Driver.corecapture 1.0.4
com.apple.iokit.IONVMeFamily 1.2.0
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com Apple.Security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417,4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com Apple.KEC.pthread 1
com Apple.KEC.corecrypto 1.0
System profile:
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0x14A), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)
Bluetooth: Version 4.4.5f3 17904, 3 services, 27 aircraft, 1 incoming serial ports
Bus crush: iMac, Apple Inc., 28.1
Memory module: DIMM0/0 BANK, 4 GB DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020
Memory module: DIMM0/1 BANK, 4 GB DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020
USB device: USB 3.0 Bus
USB Device: USB Bluetooth host controller
USB device: FaceTime HD camera (built-in)
Serial ATA Device: APPLE HDD, 1 TB ST1000DM003
Model: iMac17, 1, IM171.0105.B08 of BootROM, 4 processors, Intel Core i5 3.2 GHz, 8 GB, MSC 2.33f10
Network service: Wi - Fi, AirPort, en1
Graphics card: AMD Radeon R9 M390, AMD Radeon R9 M390, PCIe, 2048 MB
You have installed malware/scamware. Start by getting rid of CleanMyMac
-
This update will solve the issue of "beach ball"?
Will this update the problem of 'beach ball' where my iMac freezes randomly & have to reboot?
N ° there is no widespread problem in a first time. Update of a machine that has a pre-existing problem will not solve the problem. You need your fix.
Download etrecheck, run it and post the report here. It will give information you on what can cause your system to bog down.
-
Safari crashes - pages partially loaded, then the "beach ball".
When I open a tab (or even a new window) and access most of the sites, safari seems to load he pave (very slowly...), and then, when you try to access anything whether it's on the page - scroll, etc), it crashes - can't do anything.
I get the "beach ball" Killing Safari does not help, or don't disconnect and turn off the power.
My wife uses a Mac Plus, separate, but with the same version of operating system, same version of Safari, and it does not reach him on his computer.
Is there some cache that can be cleaned, or some things that can be trashed, to solve this problem?
I am running
10.9.5 OSX version
Safari Version 9.1.2 (9537.86.7.7)
I have all kinds or problems with Firefox, so I prefer to use Safari, but this does not happen with Firefox.
Any help will be appreciated
I suggest you only begin by taking the measures recommended in this support article.
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