New version of the app is signed with old/invalid signature keys

Hello

My Forte.fm application (the only Rdio cirrently client available for BB10), broke from the OS 10.1. I put off fixing it because I had passed to Android, but I want to make it work again. It's a WebWorks app, and the versions currently in App World are signed with the old style keys. I tried a number of different methods of conversion/link my old signature with my BBID keys, but nothing that I've done the work. The closest I came to a successful outing is an App World error, saying: the keys are incompatible with previous versions.

At this point, I just want to sign it with my new keys, but I can't download on App World from my existing application bears the same name. Because the app is broken for 2 years, I don't think it would be much of a loss to wipe out the 50 + 1 star reviews that said: it's broken.

I built this app as sort of a 'labor of love' because I can't charge due to conditions of use Rdio. Really, I'd like to see people who can use it and get some good reviews for an application that works fine in a browser and on Android.

I couldn't find info of direct contact for support to BlackBerry developers, so I'll also here: can someone help me get a working version of newly signed my existing application?

For the curious, the app was introduced with a flourish by launching:
http://CrackBerry.com/no-RDIO-app-BlackBerry-10-yet-try-fortefm

You can use the linked form to below to ask that the BlackBerry World supplier management team reset your existing Package ID.  This will allow you to download a new version signed with a different key.

BlackBerry Support global provider

Tags: BlackBerry Developers

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