New Vista 64 bit, Office 2003 crashing Word
I have a new laptop with Windows Vista Home Premium. I had dropped the old laptop XP one too many times :) I installed Office 2003. Excel and Access have worked without any problem, but a problem with the word which seems to begin from Outlook.
Word will work very well. It seems not to matter that I opened in Word for this problem to start. Most things just go bad after I click on "Reply" to an e-mail message. When it takes too much time to open the mail of answer, I know that the following will happen:
Outlook will tell me something about the word is only not available while Outlook will be used as the e-mail editor.
I opened the word document will look normal, but I won't be able to do something for her.
Any word document I opened after that will open Virgin. It opens, I get a number of characters in the lower part that is appropriate, but the page remains blank and I have all the letters of type I do not appear. If hit keys, I will be prompted to save the changes when I close the file. I have not tested to see if they save the good thing.
I can open a new document, but with the same issues as opening an existing document.
I looked in the event viewer right after the last word failure and found an event corresponding to the Type of the error event.
Failing application WINWORD. EXE, version 11.0.8169.0, time stamp 0x465f2a40, module WINWORD failed. EXE, version 11.0.8169.0, time stamp 0x465f2a40, exception 0xc0000005, offset 0x00801c66, process id 0 x 1040 code, start time of application 0x01c9a0d849758b30 the fault.
Event ID: 1000
There are a number of these recorded events, and they might just match whenever I had this problem. I didn't look there before.
I used "repair" probably 3 times and uninstall/reinstall 5 times in 2 weeks. (Uninstall/reinstall is faster, btw!) Everyone gets Word works again, but it's only a matter of time until the problem recurs. The problem occurred with the "as installed" version updates (including SP3) Office 2003 and once installed.
My computer is a Dell Studio 1537 with Intel Core 2 Duo @ 2 GHz. 4 GB of RAM, 64-bit operating system.
ModName: winword.exe ModVer: 11.0.8169.0 ModStamp:465f2a40
fDebug: 0 Offset: 00801c 66
Tags: Windows
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